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Extreme Terrain has a rating of 4.4 stars from 9,457 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery, and great experience. Extreme Terrain ranks 4th among Auto Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 23 days
40,733 reviews
I am thankful for your business and timely delivery but tired of $#*!ing reviews with everything. Please just do a simple box check of satisfied and rating. Don't make me type something, People are busy working and don't appreciate the endless review game. Sincerely
My first experience was good but boy when you need them to step up for their mistakes, they can't be found. Therefore, my last experience was so bad I will no longer do business with ET, a company who only cares about a sale and doesn't care if their mistake causes problems for the customer
I just made my first purchase online and everything went well so far. Until I receive my order, I can't really explain my full experience.
This order was for a dust boot for a tie rod end. It should not have taken 3.5 weeks to get a part that the. Com catalog said was in stock.
I don't know why, but it was a mistake.
This is absolutely the best jeep mod company hands down. Nothing but great things from this guy. Free and SUPERFAST shipping. Win win.
Bc I have ordered everything else from you guys.
Bc I bought everything else for my jeep from you all.
Great product for minor crack in my soft top widow- have not had it to the car wash or in rain or snow, but seems like it will do the job!
Exrltreme Terrain was able to diagnose and repair my 2000 Jeep Wrangler. The price was very reasonable and I would definitely recommend them.
They wont send me the missing parts and now they wont give me my refund on the product. Dont do business with these guys
Tip for consumers:
none
Products used:
none
About what you expect out of a great shopping experience. Most of my parts have come through here. Jeep runs great
Reliable knowledgeable user interface that’s why
I bought 4 preprogrammed tpms replacement for 2022 jeep gladiator. Still not working after 150 miles driven.
Because they offer oem jeep products.
I am so sorry to hear that.
I tried to reach out to you.
Please contact our customer service if you
Would like assistance with this issue.
Amy
EXT 1257
I absolutely love it easy to install. It is exactly what I want to easy to find it on there web site and a great price and product too
I love working with these guys...they can always confirm if a part or component is going to fit my '23 Wrangler.
It was good, pretty easy, and it showed up on time.
Fast shipping. Item as described. Easy install instructions.
Product quality.
The box looked like it's been through hell and back. Very disappointing as this was a gift. I'll shop elsewhere.
I am so sorry to hear about your experience.
I see that you have spoken to our customer service and
Have been assisted.
If you would like to discuss your review-Please let me know.
Amy
EXT 1257
- Happy to take orders and payments...then product delayed.
- Calls to customer service not helpful.
Tip for consumers:
Allowing only 100 characters for a review is worthless.
Thank you for speaking with me.
If you have any questions-
Please let me know.
Amy
EXT 1257
Grabbed a couple T-shirt's while they were on sale, XT had quick shipping and delivery as they always have.
I like the site and the product selection, and have had positive experiences with them in the past.
Quick and easy, people are very helpful and products are top notch
My favorite company
Most Internet sellers fail on shipping and handling. Not Extreme Terrain for which I'm really happy.
Great inventory on different options for my Jeep.
Overall good experience. You got it in a reasonable timeGreat experience! Looking forward to using the product
Great prices get brought up
Order Rugged Ridge Door Sill Guards 4-20. They shipped 4-20 and just received them today4-22. Very pleased.
Great parts, great install video, went perfect! Barricade Bull Bar with 20" lightbar on my 2005 Tacoma!
Install videos
I have been purchasing from ET since 2015 when I got my first JK. The best value and support you can get. Thank you.
Cost and web site. The web site is easy to navigate.
This project arrived quickly, was easy to install on my YJ Jeep, and works prefect for my storage needs. I definitely recommend this product.
Gain trust and grow your business with customer reviews.
While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.
I am sorry to hear your item was missing parts.
I see you have reached out to our customer service.
If you have any other questions, please let us know.
Amy
EXT 1257