• Extreme Terrain

2024 CUSTOMER CHOICE AWARD

Extreme Terrain

Write a Review

Overview

Extreme Terrain has a rating of 4.4 stars from 9,457 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery, and great experience. Extreme Terrain ranks 4th among Auto Parts sites.

  • Quality
    254

Proactively asks for customer feedback

This company responds to reviews on average within 23 days

Positive reviews (last 12 months): 84.5%
Positive
3,372
Neutral
177
Negative
440

Instant Feedback

40,733 reviews

119
See all photos
How would you rate Extreme Terrain?
Top Positive Review

“I don't have time for your stupid fucking review bullshit.”

Brent B.
10/3/24

I am thankful for your business and timely delivery but tired of $#*!ing reviews with everything. Please just do a simple box check of satisfied and rating. Don't make me type something, People are busy working and don't appreciate the endless review game. Sincerely

Top Critical Review

“The company that doesn't care!”

Anthony T.
9/29/24

My first experience was good but boy when you need them to step up for their mistakes, they can't be found. Therefore, my last experience was so bad I will no longer do business with ET, a company who only cares about a sale and doesn't care if their mistake causes problems for the customer

Reviews (9,457)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1789) shopping experience (509) quality product (293) return process (34) fog lights (61)
Thumbnail of user anthonya1697
2 reviews
0 helpful votes
  • Send Message
February 9th, 2024
Verified purchase
• Updated review

Great. Ordering easy. Most dependable parts i can find!

Quick service
September 23rd, 2023
Verified site experience
• Previous review
Great as always!
August 19th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Price quality

Thumbnail of user jessem780
1 review
0 helpful votes
  • Send Message
July 12th, 2023
Verified purchase

Ordering was easy and delivery was in about 3 days. I haven't gotten the parts installed yet but plan to by the end of the week.

Reason I chose this business:

I have ordered from ET before and gotten just what I ordered deliverd quickly.

Thumbnail of user michaelg6038
1 review
0 helpful votes
  • Send Message
July 23rd, 2023
Verified purchase

Just rcvd 16 inch army style stars for my JL. There are no instructions included with order, none in tube none in ship box!

Thumbnail of user giulianam13
Support R. – Extreme Terrain Rep

I am sorry to hear that.
If you have questions about your item-
Our customer service is happy to help.
Please let us know.

Amy
EXT 1257

Thumbnail of user michaeld6317
1 review
0 helpful votes
  • Send Message
June 2nd, 2023
Verified purchase

Quick and easy to use. Plug and play. Needed to adjust tire size, now the problem is gone. This is exactly what I was looking for.

Reason I chose this business:

Best options for what i liked.

Thumbnail of user gregm1431
1 review
0 helpful votes
  • Send Message
November 12th, 2023
Verified purchase

Great products, great quality, easy to deal with. Hopefully the hinges go on as easy on a 22 year old Jeep.

Reason I chose this business:

They had both items

Thumbnail of user shawnc693
1 review
0 helpful votes
  • Send Message
July 12th, 2023
Verified purchase
• Updated review

I have placed well over Twenty Orders from Extreme in the past 5 Months and they have the Largest Selection, Best Prices and Best Customer Service that I've found Anywhere!

Reason I chose this business:

My Go To for Any Jeep Parts

Best Selection, Prices and Shipping!
July 4th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Best Selection, Prices and Shipping

Great Selection, Good Prices, Fast Free Shipping!
July 3rd, 2023
Verified site experience
• Previous review
Reason I chose this business:

The only place I buy my Jeep parts and Accessories.

Everything I want or need for my Jeep JK at very reasonable...
May 22nd, 2023
Verified site experience
• Previous review

Everything I want or need for my Jeep JK at very reasonable prices with fast shipping!

Reason I chose this business:

Only One Stop Shopping Site I Use for my Jeep JK parts.

Excellent Service, Excellent Product Selection for...
May 11th, 2023
Verified site experience
• Previous review

Excellent Service, Excellent Product Selection for Our Wrangler JK and Great Prices!

Reason I chose this business:

Selection, Price and Service!

Thumbnail of user kerip52
1 review
0 helpful votes
  • Send Message
June 17th, 2023
Verified purchase

Arrived early and was extremely satisfied with my purchase. Ordered for the 5th time and each time I need something new I always search here first.

Reason I chose this business:

The best at off road equipment for my jeep

Thumbnail of user donaldm1251
1 review
0 helpful votes
  • Send Message
April 22nd, 2022
Verified purchase

Very easy to order have been wanting these for awhile. I hope I like them which I'm sure I will this product has very good reviews.

Thumbnail of user martinf380
1 review
0 helpful votes
  • Send Message
November 15th, 2022
Verified purchase

I'm concerned about all parts being in the box when I take it to a shop to be installed.
I will let you know.
I didn't like the deliver process.

Thumbnail of user sheryls203
2 reviews
0 helpful votes
  • Send Message
November 9th, 2022
Verified purchase

I found everything I wanted in one place, at great prices, and for $20 was able to have everything shipped over night for next day delivery!

Thumbnail of user sabielt
1 review
0 helpful votes
  • Send Message
April 17th, 2022
Verified purchase

Overall great experience everything was simple and reviews and customer pictures are all really helpful

Thumbnail of user pavlov10
1 review
0 helpful votes
  • Send Message
April 16th, 2023
Verified purchase

The bed rack looks good on the truck just not entirely satisfied with the made in China quality. The welding and paint job could be better.

Reason I chose this business:

Has a few products that interested me for my truck.

Thumbnail of user sylviav125
1 review
0 helpful votes
  • Send Message
April 13th, 2023
Verified purchase

Love the stuff I have bought for Jeep from floor mats to front grill that gives it a sharp look. Love that I can dress up jeep at economical prices.

Reason I chose this business:

Looking for stuff

Thumbnail of user michaelat22
5 reviews
0 helpful votes
  • Send Message
May 10th, 2022
Verified purchase

The parts I ordered for my keep were all in stock and arrived within 1-2 days. Very happy and satisfied with the fast and easy service.

Reason I chose this business:

I liked the videos I seen.

Reason I chose this product:

These were the new parts I wanted to change on my 2007 jeep wrangler.

Quality
Thumbnail of user stephenb2168
2 reviews
0 helpful votes
  • Send Message
September 25th, 2022
Verified purchase
• Updated review

Ease to navigate site. Found exactly what I was looking for and at a good price. Shipping was good. I had my part in 4 days

Reason I chose this business:

Great selection

Service Plus
August 28th, 2022
Verified purchase
• Previous review

Thanks for the excellent customer service. Orders process fast and if there's a problem a quick live chat with your team and it's resolved!

Thumbnail of user devina67
1 review
0 helpful votes
  • Send Message
March 4th, 2023
Verified purchase

Very very quick shipping and install I must say I'll be ordering allot more frequently from here. Good quality as well I must add. Highly recommend

Reason I chose this business:

I was recommended by a tech on You tube.

Thumbnail of user roda38
1 review
4 helpful votes
  • Send Message
May 2nd, 2020

Sent me a box of car springs. I ordered a vacuum pump relocate kit. They won't pickup the springs (heavy), won't ship my order or refund.

Thumbnail of user jefff1054
1 review
0 helpful votes
  • Send Message
January 29th, 2023
Verified purchase

Had to replace inner seals on the front axle and knew I'd break the locker plug. ( which I did)
Replacement plug I purchased worked as advertised.

Reason I chose this business:

Have ordered other items before.

Thumbnail of user r.p5
1 review
0 helpful votes
  • Send Message
August 25th, 2023
Verified purchase

Everything from finding what I needed to receiving it quickly and great customer service. Will continue to buy from Extreme Terrain.

Thumbnail of user march488
1 review
0 helpful votes
  • Send Message
January 8th, 2023
Verified purchase

Regular shipping delivered to my doorstep in 3 business days. Great seat covers that were quick and easy to install. Look great on my 2005 TJ.

Thumbnail of user markl3214
1 review
0 helpful votes
  • Send Message
September 16th, 2023
Verified purchase

Website says the rims fit. They did not! They hit the caliper. So has to buy spacers abs different lug nuts.

Thumbnail of user giulianam13
Support R. – Extreme Terrain Rep

I am so sorry to hear that.
If you have any questions or need assistance-
Our customer service is happy to help,
Feel free to call or chat in.

Amy
EXT 1257

Thumbnail of user deanf227
1 review
0 helpful votes
  • Send Message
June 12th, 2023
Verified purchase

Bought a Tuffy hood lock for a Jeep JK. It arrived fast, well packaged, and had decals. Will buy again from Extreme Terrain.

Thumbnail of user yootaekk
1 review
0 helpful votes
  • Send Message
April 29th, 2023
Verified purchase

I just installes a new bumper but 2in led cube lights only show very dark looking red light.
Is it what it supposed be?

Reason I chose this business:

I just installes a new bumper but 2in led cube lights only show very dark looking red light.
Is it what it supposed be?

Thumbnail of user michaelh6873
1 review
0 helpful votes
  • Send Message
April 20th, 2023
Verified purchase

AWSOME! YOU GUYS HAVE ALL I WANT FOR MAMAS JEEP. Also I never get board on your site I'm a Blakeslee, PA guy now living in NC and your owner build photos are great. THANKS

Thumbnail of user jamesl4384
1 review
0 helpful votes
  • Send Message
August 16th, 2023
Verified purchase

Love the muffler. Sound level on your web site needs updating. The sound inside is much higher than you are reporting.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 23 days

How do I know I can trust these reviews about Extreme Terrain?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Extreme Terrain?