• Extreme Terrain

2024 CUSTOMER CHOICE AWARD

Extreme Terrain

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Overview

Extreme Terrain has a rating of 4.4 stars from 9,457 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery, and great experience. Extreme Terrain ranks 4th among Auto Parts sites.

  • Quality
    254

Proactively asks for customer feedback

This company responds to reviews on average within 23 days

Positive reviews (last 12 months): 84.5%
Positive
3,372
Neutral
177
Negative
440

Instant Feedback

40,733 reviews

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How would you rate Extreme Terrain?
Top Positive Review

“I don't have time for your stupid fucking review bullshit.”

Brent B.
10/3/24

I am thankful for your business and timely delivery but tired of $#*!ing reviews with everything. Please just do a simple box check of satisfied and rating. Don't make me type something, People are busy working and don't appreciate the endless review game. Sincerely

Top Critical Review

“The company that doesn't care!”

Anthony T.
9/29/24

My first experience was good but boy when you need them to step up for their mistakes, they can't be found. Therefore, my last experience was so bad I will no longer do business with ET, a company who only cares about a sale and doesn't care if their mistake causes problems for the customer

Reviews (9,457)

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Reviews that mention popular keywords

customer service (1789) shopping experience (509) quality product (293) return process (34) fog lights (61)
Thumbnail of user leonc204
1 review
0 helpful votes
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July 28th, 2023
Verified purchase

Easy so far. Delivered in timely fashion. Good fit except washers in replacement hardware are too small. Used old hardware mostly.

Reason I chose this business:

Reviews of
Product

Thumbnail of user jenniferg3259
1 review
0 helpful votes
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November 16th, 2023
Verified purchase

It was a christmas gift but the box had the description on it so it wasnt a surprise. Seat covers are now on seats.

Thumbnail of user gregf497
1 review
0 helpful votes
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July 16th, 2023
Verified purchase

I have never had an issue with Extreme Terrain. I always get good customer service and good value for the expenditure.

Reason I chose this business:

They're reliable and user-friendly.

Thumbnail of user alexa1447
1 review
0 helpful votes
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June 14th, 2023
Verified purchase

I got my item on time, it was shipped quickly and I was able to install as directed by the instructions.

Thumbnail of user leem893
1 review
0 helpful votes
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June 9th, 2023
Verified purchase

Great selection for my new to me Jeep. All in one place to find everything I am looking for (and more).

Thumbnail of user annettet180
2 reviews
0 helpful votes
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May 24th, 2023
Verified purchase

I love extreme terrain. Everything I have ordered has been great! Thank you so much for the credits for posting pics!

Reason I chose this business:

Wouldn’t shop anywhere else for my jeep!

Thumbnail of user shawnb864
1 review
0 helpful votes
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June 21st, 2023
Verified purchase

Ordering super simple and best price found. Fast shipping. Really happy with the experience and will be back in the future!

Reason I chose this business:

Product availability and best price.

Thumbnail of user miked1684
1 review
0 helpful votes
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April 27th, 2022
Verified purchase

Appears to be a good quality product. Simple to install. And obvious to see that it doesn't prove drive shaft angle.

Reason I chose this business:

Found you on the internet

Thumbnail of user matthewc1038
2 reviews
0 helpful votes
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November 22nd, 2022
Verified purchase

These seat warmers are great. They really help with the chill on early mornings. Great product. Fast shipping. Great overall experience.

Reason I chose this business:

A proven name with great reputation for offering high quality products.

Thumbnail of user williamj1829
1 review
0 helpful votes
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October 29th, 2022
Verified purchase

Great and easy installation. It will definitely help all the short people in my life ingress and egress from the jeep!

Reason I chose this business:

Price and video installation on YouTube

Thumbnail of user chriss4427
1 review
0 helpful votes
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April 19th, 2023
Verified purchase

Showed up quick and exactly as described as for my experience with the new radiator as of now is working great

Reason I chose this business:

Has everything I need so far

Thumbnail of user kentl.o
1 review
0 helpful votes
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April 15th, 2022
Verified purchase

They fulfilled the order immediately, shipping was quick. I have not yet used the purchase, but the site is very responsive.

Thumbnail of user dianej562
2 reviews
0 helpful votes
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May 10th, 2022
Verified purchase

Everything I have ordered from Extreme Terrain has been high quality and fairly priced. Shipment has been quick with no damage.

Reason I chose this business:

Quality product and fair priced

Reason I chose this product:

I purchased the Heavy Duty Tailgate Hinges for my Jeep Wrangler. These hinges are made of heavy duty steel and will support the tailgate while taking the trails or driving over railroad tracks.

Quality
Thumbnail of user jermainep29
2 reviews
0 helpful votes
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March 21st, 2023
Verified purchase

I ordered seal replacement kit for my freedom tops on my Jeep and the purchase process was easy and delivered quick!

Reason I chose this business:

Recommended by a friend

Thumbnail of user richardg2528
1 review
0 helpful votes
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June 21st, 2022
Verified purchase

Fast delivery product as advertised. The eclipse sun shade does a good job keeping the s florida sun from cooking me

Reason I chose this business:

Found them on the internet been buying my jeep stuff ever since

Thumbnail of user charleym48
1 review
0 helpful votes
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March 13th, 2023
Verified purchase

Great fit and looks Great! These Running boards were exactly what we needed for the Jeep. We truely recommend Extreme Terrain!

Thumbnail of user kenb792
1 review
0 helpful votes
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April 11th, 2022
Verified purchase

Very easy to find the part I needed. The web site is very user friendly and order only takes a second.

Thumbnail of user mariam3789
1 review
0 helpful votes
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February 22nd, 2023
Verified purchase

Very understanding when packages go missing and will work with you to figure it out and not keep you waiting long

Thumbnail of user timothys1441
1 review
0 helpful votes
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February 10th, 2023
Verified purchase

Hide a step operates as advertised. Very well built. Installation on a 2023 Rubicon a little tricky, but not too bad.

Reason I chose this business:

Prior customer

Thumbnail of user jeffb2267
2 reviews
0 helpful votes
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February 1st, 2023
Verified purchase

Very easy shopping and checkout. Quick shipping. Bought several hundreds of dollars of products and will buy more.No problems. Don't hesitate.

Reason I chose this business:

Ordered several other things and no problems so far

Thumbnail of user gregoryd585
1 review
0 helpful votes
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January 28th, 2023
Verified purchase

Overall a good experience. Box looked like the bumper was gonna be beat up a lot worse than it actually was.

Reason I chose this business:

Great price for my bumper and a huge selection.

Thumbnail of user joelb539
1 review
0 helpful votes
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August 23rd, 2022
Verified purchase

Prompt and fast transaction. Always keeping you inform and updated regarding new products. Well done and keep up the good job.

Reason I chose this business:

Reliable and well stablished.

Thumbnail of user sarahm3096
1 review
0 helpful votes
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August 9th, 2022
Verified purchase

Went on website found what we wanted really easily we ordered on saturday and they were delivered that monday! Very fast

Reason I chose this business:

Prices are resonible, options, ease of website

Thumbnail of user debbys353
1 review
0 helpful votes
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January 8th, 2023
Verified purchase

I have always had good experience with extreme terrain. Although I will be returning my item, it's not what I need.

Thumbnail of user joshw396
1 review
0 helpful votes
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May 30th, 2022
Verified purchase

Easy and quick. Everything on the website is categorized in a easy to find way. Quality products for a good price.

Service
Value
Shipping
Returns
Quality
Thumbnail of user giulianam13
Support R. – Extreme Terrain Rep

I'm so sorry to hear about your experience!

I have attempted to contact you by phone so that I can help.

I hope to hear from you soon.

Amy
Ext 257

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From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 23 days

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