• Extreme Terrain

2024 CUSTOMER CHOICE AWARD

Extreme Terrain

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Overview

Extreme Terrain has a rating of 4.4 stars from 9,457 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery, and great experience. Extreme Terrain ranks 4th among Auto Parts sites.

  • Quality
    254

Proactively asks for customer feedback

This company responds to reviews on average within 23 days

Positive reviews (last 12 months): 84.5%
Positive
3,372
Neutral
177
Negative
440

Instant Feedback

40,733 reviews

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How would you rate Extreme Terrain?
Top Positive Review

“I don't have time for your stupid fucking review bullshit.”

Brent B.
10/3/24

I am thankful for your business and timely delivery but tired of $#*!ing reviews with everything. Please just do a simple box check of satisfied and rating. Don't make me type something, People are busy working and don't appreciate the endless review game. Sincerely

Top Critical Review

“The company that doesn't care!”

Anthony T.
9/29/24

My first experience was good but boy when you need them to step up for their mistakes, they can't be found. Therefore, my last experience was so bad I will no longer do business with ET, a company who only cares about a sale and doesn't care if their mistake causes problems for the customer

Reviews (9,457)

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Reviews that mention popular keywords

customer service (1789) shopping experience (509) quality product (293) return process (34) fog lights (61)
Thumbnail of user doch101
1 review
0 helpful votes
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March 29th, 2023
Verified purchase

I researched different kits and for the money, yours was by far the best. Easy to order and in no time it was delivered

Reason I chose this business:

Good reviews on your products

Thumbnail of user angelo122
1 review
0 helpful votes
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March 24th, 2023
Verified purchase

Yes, yeah like I said great experience, I like the fact that they asked me year make model, and the length of my bed,,

Thumbnail of user rhondaf298
1 review
0 helpful votes
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March 20th, 2023
Verified purchase

All good boxes delivered with rips tears and damage to boxes have not had time to assemble yet to see if anything was missing

Reason I chose this business:

Had my rack I wanted

Thumbnail of user stevens3205
1 review
0 helpful votes
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March 14th, 2023
Verified purchase

I needed a box when taking inventory of my shipment. I texted customer service, and they quickly responded and shipped out my missing part!

Thumbnail of user williamb4588
1 review
0 helpful votes
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August 14th, 2022
Verified purchase

Bumper and skid were delivered on time and in good packaging. Installation was a little longer than planned and installed per directions and YouTube.

Reason I chose this business:

Good value and free 3 day shipping

Thumbnail of user chrisa2245
1 review
0 helpful votes
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February 4th, 2024
Verified purchase

Awesome experience. Will look here first for other Jeep parts

Thumbnail of user ohranc
1 review
0 helpful votes
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February 5th, 2024
Verified purchase

I haven't installed the parts yet but have inspected and see no issues as of now

Thumbnail of user haroldb586
1 review
0 helpful votes
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October 16th, 2023
Verified purchase

Information on the products was detailed enough for me to make an informative decision on which product was right for me and my Jeep.

Reason I chose this business:

This gave me the best information on the product

Thumbnail of user jayp1344
1 review
0 helpful votes
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January 8th, 2024
Verified purchase

The web site is broken down in to make of vehicles and subcategories for year and model. Nice.

Thumbnail of user candic44
1 review
0 helpful votes
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August 28th, 2023
Verified purchase

Didn't realize the order had 2 packages. The FedEx delivered didn't let us know there was another package coming

Reason I chose this business:

Ggreat prices and fast delivery. Easy to use their sight for ordering.

Thumbnail of user stevenw2112
1 review
0 helpful votes
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October 20th, 2023
Verified purchase

Got my package on time no issues. It was packed really well and it fit my jeep just like it was advertised.

Reason I chose this business:

They carry great products and are very reasonable on price.

Thumbnail of user johnh9265
1 review
0 helpful votes
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October 16th, 2023
Verified purchase

I had a problem with a part I ordered and customer service walked me through it in a professional manner.

Thumbnail of user damonr91
1 review
0 helpful votes
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August 11th, 2023
Verified purchase

My bumper went to MI Ohio MO and Texas in 5 days. Got my skid plate on Monday they shop same day it didn't go to any of those places

Thumbnail of user jeremiahl99
1 review
0 helpful votes
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January 6th, 2024
Verified purchase

Haven't had time to install but everything looks to be there and high quality bumper for the price

Reason I chose this business:

Price point

Thumbnail of user manuelp272
1 review
0 helpful votes
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July 19th, 2023
Verified purchase

The time it took to arrive to my house was much shorter than i was expecting. The online help for finding a shop nearby was very helpful!

Reason I chose this business:

I have family members who used Extreme Terrain in the past and they recommended it to me. I went ahead and tried them out and i do not regret it!

Thumbnail of user nathanb810
1 review
0 helpful votes
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December 1st, 2022
Verified purchase

Ordering is easy, prices are phenomenal and the promo's and open box items feel exclusive! Can't wait to add the next piece of muscle to the truck!

Thumbnail of user harryw418
1 review
0 helpful votes
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November 6th, 2022
Verified purchase

I found exactly what I was looking for and at an affordable price! All of my mods for my gladiator will be right here at Extreme terrain!

Thumbnail of user briank1747
1 review
0 helpful votes
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March 27th, 2022
Verified purchase

Every question every thing that is listed for sale this staff and crew handle it to the nines. Down to earth and very pleasant to work with.

Thumbnail of user timothya531
1 review
0 helpful votes
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April 14th, 2023
Verified purchase

I placed my order for these handles and got them within four days. They look great and I'm pleased with the price and speed of my order.

Reason I chose this business:

Referred by a family member

Thumbnail of user amberg618
1 review
0 helpful votes
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November 6th, 2022
Verified purchase

There was no size anywhere in the description for what size light bar these brackets will hold.
It's definitely not going to hold a 52" light bar.

Thumbnail of user robertc6699
1 review
0 helpful votes
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March 7th, 2023
Verified purchase

Purchasing was easy, and love it on my Tacoma! Sounds awesome! Only problem was that we had to cut almost 8 inches to get it to fit.

Reason I chose this business:

Love the amount of items you have on your site!

Thumbnail of user nelsab
1 review
0 helpful votes
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February 18th, 2023
Verified purchase

Everything I needed was in the box including the instructions. Ran through it all in about 45 minutes and it was a great upgrade. Worth every penny.

Thumbnail of user donaldr609
2 reviews
0 helpful votes
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May 3rd, 2022
Verified purchase

Not sure I like the fitment. Looks scrunched toward the back up camera. Wife likes it. So we all know, Say it together... Happy Wife Happy Life...

Quality
Thumbnail of user williamf2045
1 review
0 helpful votes
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January 10th, 2023
Verified purchase

High quality and fast shipping for my first order. New to Jeeps so this order has started me looking for more parts to customize my 2016 Jeep.

Reason I chose this business:

A friend at work recommended Extreme Terrain to me.

Thumbnail of user nicks1559
1 review
0 helpful votes
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July 26th, 2023
Verified purchase

I found the site complete and easy. The pricing was fair and over all a pleasant first time experience.

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From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 23 days

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