• Extreme Terrain

2024 CUSTOMER CHOICE AWARD

Extreme Terrain

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Overview

Extreme Terrain has a rating of 4.4 stars from 9,457 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery, and great experience. Extreme Terrain ranks 4th among Auto Parts sites.

  • Quality
    254

Proactively asks for customer feedback

This company responds to reviews on average within 23 days

Positive reviews (last 12 months): 84.5%
Positive
3,373
Neutral
177
Negative
442

Instant Feedback

40,733 reviews

119
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How would you rate Extreme Terrain?
Top Positive Review

“I don't have time for your stupid fucking review bullshit.”

Brent B.
10/3/24

I am thankful for your business and timely delivery but tired of $#*!ing reviews with everything. Please just do a simple box check of satisfied and rating. Don't make me type something, People are busy working and don't appreciate the endless review game. Sincerely

Top Critical Review

“The company that doesn't care!”

Anthony T.
9/29/24

My first experience was good but boy when you need them to step up for their mistakes, they can't be found. Therefore, my last experience was so bad I will no longer do business with ET, a company who only cares about a sale and doesn't care if their mistake causes problems for the customer

Reviews (9,457)

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Reviews that mention popular keywords

customer service (1789) shopping experience (509) quality product (293) return process (34) fog lights (61)
Thumbnail of user luism1092
1 review
0 helpful votes
  • Send Message
October 21st, 2023
Verified purchase

I order a car harness repair kit for Jeep gladiator 2020 the plug from the kit does not fit the speed sensor

Thumbnail of user giulianam13
Support R. – Extreme Terrain Rep

I am very sorry to hear that.
I see that you have spoken with our customer service.
If you have any questions-
Please let me know.

Amy
EXT 1257

Thumbnail of user robertc7196
1 review
0 helpful votes
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July 15th, 2023
Verified purchase

My experience is always very great,
Accessories Are pretty cool deliveries always on time and everything is reasonably priced

Reason I chose this business:

Because I’ve always had a great experience with extreme terrain

Thumbnail of user artv46
1 review
0 helpful votes
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July 12th, 2023
Verified purchase

Great and fast service nothing more to say
Looks easy to install the bikini top looks like good quality

Reason I chose this business:

Friend recommended

Thumbnail of user marcusa184
1 review
0 helpful votes
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June 12th, 2023
Verified purchase

Finding the right parts is such a easy process. And the prices are affordable. My favorite website for parts.

Reason I chose this business:

Extreme Terrain has it ALL!

Thumbnail of user scottm2886
1 review
0 helpful votes
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November 12th, 2022
Verified purchase

Love the website. Loaded with content and easy to navigate. Multiple options to choose from with just about everything.

Reason I chose this business:

Well known and has a great reputation in the off-road industry.

Thumbnail of user michaelm11862
1 review
0 helpful votes
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May 11th, 2023
Verified purchase

My experience ordering and having my steering stabilizer delivered was 100% perfect. The product arrived quickly and professionally packaged.

Reason I chose this business:

Great website. Product availability reminder for out of stock email.

Thumbnail of user nicolef1242
1 review
0 helpful votes
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May 5th, 2023
Verified purchase

I was looking for a specific set of grille lights to fit my unusual grille pattern and they emailed me a link right away to click and place my order!

Thumbnail of user audreae1
1 review
0 helpful votes
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May 4th, 2023
Verified purchase

Absolutely love the it! Completes my chrome delete on my truck. Customer service was great and shipping was fast

Reason I chose this business:

Reviews and products.

Thumbnail of user johnb9870
1 review
0 helpful votes
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October 26th, 2022
Verified purchase

Needed to replace stock steps with something with some protection! Install too 45 minutes with simple tools! Highly recommend

Reason I chose this business:

Love the durability

Thumbnail of user alexs1712
2 reviews
0 helpful votes
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April 17th, 2022
Verified purchase

Read up about the product and saw the YouTube film. I found it very informative and easy to install.

Thumbnail of user matthewp1237
1 review
0 helpful votes
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May 7th, 2023
Verified purchase

For a day and a half I attempted to order a product. Apparently, the checkout cart was having problems.

Reason I chose this business:

To be honest with you that is a very good question. Normally they're sale prices are actually normal prices everywhere else. I've had a total of four things sent to me on separate occasions. Two of which were a front and rear bumper that were scratched upon arrival.

Thumbnail of user giulianam13
Support R. – Extreme Terrain Rep

I am sorry to hear that happened.
If you would like to discuss your experience,
Please reach out.
I would be happy to speak with you.

Amy
EXT 257

Thumbnail of user chipc62
1 review
0 helpful votes
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March 31st, 2023
Verified purchase

I found the exact items I was looking for, cheaper than the big online "book store," with free shipping.

Reason I chose this business:

Good selection, good price, free shipping over certain dollar amount.

Thumbnail of user yolandaj178
1 review
0 helpful votes
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March 28th, 2023
Verified purchase

Shipping was super fast and product was exactly as pictured and fit perfectly! Would definitely recommend shopping extreme terrain!

Reason I chose this business:

I was looking to purchase products to upgrade the look of my Jeep.

Thumbnail of user karahm1
1 review
0 helpful votes
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May 11th, 2022
Verified purchase

I had an easy and quick experience. My product arrive on time and was exactly as pictured and described.

Reason I chose this business:

I chose Extreme Terrain because they specialize in Jeep products

Reason I chose this product:

I chose the back carriage netting to prevent my things from falling out and breaking. I had a glass jar move during transit and fall out and broke. That is when I decided to get a protective netting for the back of my Jeep to prevent any cargo from breaking again.

Quality
Thumbnail of user brians3537
1 review
0 helpful votes
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March 25th, 2023
Verified purchase

Shopping and checkout were both easy. My product was in stock and received my package a view days later

Reason I chose this business:

I’ve enjoyed Extreme Terrain for almost 10 years now and I see no reason to change something that I am satisfied with

Thumbnail of user pauld2712
1 review
0 helpful votes
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March 14th, 2023
Verified purchase

I purchased online. Looks Amazing. Great Service. I would highly recommend them to anyone looking to customize their Jeep.

Reason I chose this business:

They had the product I Wanted.

Thumbnail of user danielt1291
1 review
0 helpful votes
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June 21st, 2022
Verified purchase

Ordered some parts and they were great
The safari bikini top and some other steering bearing thing I needed

Reason I chose this business:

They had the parts I wanted and they seem to have standard and quality made parts
Great prices too!

Thumbnail of user davidm9101
1 review
0 helpful votes
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March 10th, 2023
Verified purchase

After getting it, it was an easy install! Looks amazing! Had the wrong instructions but YouTube to the rescue!

Reason I chose this business:

Have been using them for awhile and just trust everything!

Thumbnail of user davidr5792
2 reviews
0 helpful votes
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March 8th, 2023
Verified purchase

Great place to shop. First place I go when shopping parts for my Jeep. Great selection and fast shipping.

Reason I chose this business:

Great selection and fast shipping. Price on my latest purchase was lower than Ama***. Support is awesome.

Thumbnail of user robertt2957
1 review
0 helpful votes
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October 10th, 2022
Verified purchase

My order got here fast. I don't like how the rear fenders mount. Once I got the fenders on they are very ugly. Good quality but not a good look

Reason I chose this business:

First website I found online

Thumbnail of user jeffreys2334
1 review
0 helpful votes
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February 1st, 2023
Verified purchase

Everything I've ever ordered from Extreme Terrain has been delivered in 3-4 days. Great prices, great products, great service.

Thumbnail of user danielc3995
1 review
0 helpful votes
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September 5th, 2023
Verified purchase

The delivery was done on time and the packages were undamaged! I ordered three items and they all arrived on the same day with minimal packaging.

Reason I chose this business:

Always great service.

Thumbnail of user douglash1059
1 review
0 helpful votes
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February 4th, 2024
Verified purchase

Easy to use website great service and prices. Keep it up

Reason I chose this business:

Had exactly what I was looking for

Thumbnail of user jesusg455
1 review
0 helpful votes
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February 3rd, 2024
Verified purchase

Fast Delivery! Liked the products they have! Very good quality.

Reason I chose this business:

Simply the Best!

Thumbnail of user cyrusc34
1 review
0 helpful votes
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February 3rd, 2024
Verified purchase

Ordered exhaust and intake for my jeep. Both came in quickly.

Sitejabber for Business

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From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 23 days

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