• Extreme Terrain

2024 CUSTOMER CHOICE AWARD

Extreme Terrain

Write a Review

Overview

Extreme Terrain has a rating of 4.4 stars from 9,457 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery, and great experience. Extreme Terrain ranks 4th among Auto Parts sites.

  • Quality
    254

Proactively asks for customer feedback

This company responds to reviews on average within 23 days

Positive reviews (last 12 months): 84.5%
Positive
3,374
Neutral
177
Negative
443

Instant Feedback

40,733 reviews

119
See all photos
How would you rate Extreme Terrain?
Top Positive Review

“I don't have time for your stupid fucking review bullshit.”

Brent B.
10/3/24

I am thankful for your business and timely delivery but tired of $#*!ing reviews with everything. Please just do a simple box check of satisfied and rating. Don't make me type something, People are busy working and don't appreciate the endless review game. Sincerely

Top Critical Review

“The company that doesn't care!”

Anthony T.
9/29/24

My first experience was good but boy when you need them to step up for their mistakes, they can't be found. Therefore, my last experience was so bad I will no longer do business with ET, a company who only cares about a sale and doesn't care if their mistake causes problems for the customer

Reviews (9,457)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1789) shopping experience (509) quality product (293) return process (34) fog lights (61)
Thumbnail of user everg12
1 review
0 helpful votes
  • Send Message
September 16th, 2022
Verified purchase

The site really easy to place the order, also easy to track your order online with confirmation emails.
Definitely looking forward to order more.

Reason I chose this business:

Was told by a friend who has order from it.

Thumbnail of user martinw416
1 review
0 helpful votes
  • Send Message
May 3rd, 2022
Verified purchase

The products were great, the install was terrible.
Screws were not in bumper like the video suggested.

Reason I chose this business:

Best Jeep Products

Reason I chose this product:

Barricade make great jeep Bumpers

Quality
Thumbnail of user davem1649
1 review
0 helpful votes
  • Send Message
September 25th, 2023
Verified purchase

Order was straight forward, free shipping good, don't know what the rebate banner above item means and how to get. Thanks

Thumbnail of user giulianam13
Support R. – Extreme Terrain Rep

Thank you for speaking with me.
If you have any questions-
Please let me know.

Amy
EXT 1257

Thumbnail of user barbaral2527
1 review
0 helpful votes
  • Send Message
August 26th, 2023
Verified purchase

Knowing which Wrangler model I have allowed me to select the correct replacement top...it fits like a glove!

Reason I chose this business:

We have purchased many items from Extreme Terrain.they always have exactly what I need!

Thumbnail of user donp637
1 review
0 helpful votes
  • Send Message
August 8th, 2023
Verified purchase

Quick and easy from start to finish. Online service was easy to follow from searching to finding to purchasing

Reason I chose this business:

Have purchased from extreme terrain before

Thumbnail of user michelles3250
1 review
0 helpful votes
  • Send Message
May 26th, 2022
Verified purchase

My order was shipped very quickly and I love the product. It fits my tire perfectly and I am very satisfied with my product.

Reason I chose this business:

Best prices and best reviews

Thumbnail of user alexanderg459
1 review
0 helpful votes
  • Send Message
November 24th, 2022
Verified purchase

Pleased with extreme trains experience. Not pleased with your delivery system was not notified that I was little it was delivered.

Thumbnail of user donaldm1245
1 review
0 helpful votes
  • Send Message
April 16th, 2022
Verified purchase

Easy to order and easy to navigate to all parts. A lot of things to make your jeep great form the roof to the skid plates.

Thumbnail of user jasonc2188
1 review
0 helpful votes
  • Send Message
September 1st, 2022
Verified purchase

Best place to find all the info needed and all the parts needed to complete a total off road overhaul.

Thumbnail of user bobh1459
1 review
0 helpful votes
  • Send Message
August 27th, 2022
Verified purchase

The fan and shroud fit perfectly on the Jeep and the kit came with everything needed for the install.

Reason I chose this business:

Found it online and Just got lucky!

Thumbnail of user elib96
1 review
0 helpful votes
  • Send Message
June 5th, 2022
Verified purchase

Very friendly staff on the other end of the texting. Felt very well treated and the staff know there products well.

Reason I chose this business:

Availability of product for my 07 Jeep Wrangler and wide variety of different available part on shelf's

Thumbnail of user adonijahs
1 review
0 helpful votes
  • Send Message
August 21st, 2023
Verified purchase

Browsing the website for parts is super easy. Seeing customer reviews and pictures also makes it easier to decide.

Reason I chose this business:

Website is easy to navigate and helpful. Also prices seem better

Thumbnail of user royh353
3 reviews
0 helpful votes
  • Send Message
December 27th, 2022
Verified purchase

Great service and quality parts. Fast shipping and great advertisement. Meant to provide consumer with quality.

Reason I chose this business:

Very pleased with items.

Thumbnail of user allea
1 review
0 helpful votes
  • Send Message
December 10th, 2022
Verified purchase

This my first time to buy Jeep parts. This is going to be my first experience with you guys in buying jeep parts.

Reason I chose this business:

I found your portal online! You guys specialized in Jeep.

Thumbnail of user robertk3637
1 review
0 helpful votes
  • Send Message
June 11th, 2023
Verified purchase

Easy! Quick, free shipping. Reputable company! Very easy shipping and the shipping time is phenomenal!

Reason I chose this business:

Easy! Quick, free shipping. Reputable company!

Thumbnail of user christopherc2252
1 review
0 helpful votes
  • Send Message
July 6th, 2022
Verified purchase

I submitted my order, you shipped my order, I received my order, installed the part. Now my exhaust isn't angry anymore!

Thanks, Extreme Terrain!

Reason I chose this business:

Great price, free shipping, easy

Thumbnail of user jakej265
1 review
0 helpful votes
  • Send Message
September 7th, 2022
Verified purchase

Experience with ET was great. Exactly what I ordered. Packaged well. I haven't installed it yet so I don't know what I don't know.

Reason I chose this business:

Like the website. Very easy to use. Pictures. Reviews are helpful. Great selection and price is competitive.

Thumbnail of user jordano215
1 review
0 helpful votes
  • Send Message
November 23rd, 2023
Verified purchase

Great replacement for the stock driveshaft. It fixed a horrible shaking/clunk noise I had when driving at high speeds after lifting my vehicle

Thumbnail of user christopherb2364
1 review
0 helpful votes
  • Send Message
February 18th, 2023
Verified purchase

Looks great but according to the instructions the 2013 truck utility box is supposed to be on the drivers side. It's on the passenger side

Thumbnail of user teresaf490
1 review
0 helpful votes
  • Send Message
June 1st, 2022
Verified purchase

Ordered and delivered before promised! Will definitely refer family and friends and most definitely will order from again!

Reason I chose this business:

Has the product I am looking for.

Thumbnail of user bs695
1 review
0 helpful votes
  • Send Message
August 14th, 2023
Verified purchase

Great products! Exceptional staff & customer service were willing to answer in questions you may have. Shipped quick also...very pleased

Reason I chose this business:

Loved the ease of their website for my Gladiator & their prices

Thumbnail of user d.a6
1 review
0 helpful votes
  • Send Message
August 13th, 2023
Verified purchase

We ordered the factory all weather mats for our 24 Wrangler.Great product and received them quickly.

Reason I chose this business:

Lowest price and free shipping!

Thumbnail of user randyg494
1 review
0 helpful votes
  • Send Message
December 1st, 2022
Verified purchase

Excellent, excellent, excellent got it on time when they said it would arrive good quality good price

Reason I chose this business:

Good price people told me it was a good site to order from

Thumbnail of user michaelh6891
1 review
0 helpful votes
  • Send Message
May 24th, 2023
Verified purchase

When the item was delivered the box was damaged and the item was scratched. If it was packaged better that would not happen.

Thumbnail of user giulianam13
Support R. – Extreme Terrain Rep

I am really sorry to hear this.
I reviewed your order- I do not see that you have contacted us about this issue.
Please feel free to reach out to Customer Service if you need assistance.
We are happy to help.

Amy
EXT 257

Thumbnail of user richardp2353
2 reviews
0 helpful votes
  • Send Message
June 11th, 2022
Verified purchase

You sent me two for the drivers side none for the passenger side. Could you send me the one you forgot?

Reason I chose this business:

I like your products and prices

Reason I chose this product:

Because I needed them.

Quality
Thumbnail of user giulianam13
Support R. – Extreme Terrain Rep

I'm so sorry to hear about your experience!

I have attempted to contact you by phone and sent you an email so that I can help.

I hope to hear from you soon.

Amy
Ext 257

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 23 days

How do I know I can trust these reviews about Extreme Terrain?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Extreme Terrain?