• Extreme Terrain

2024 CUSTOMER CHOICE AWARD

Extreme Terrain

Write a Review

Overview

Extreme Terrain has a rating of 4.4 stars from 9,457 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery, and great experience. Extreme Terrain ranks 4th among Auto Parts sites.

  • Quality
    254

Proactively asks for customer feedback

This company responds to reviews on average within 23 days

Positive reviews (last 12 months): 84.5%
Positive
3,375
Neutral
177
Negative
443

Instant Feedback

40,733 reviews

119
See all photos
How would you rate Extreme Terrain?
Top Positive Review

“I don't have time for your stupid fucking review bullshit.”

Brent B.
10/3/24

I am thankful for your business and timely delivery but tired of $#*!ing reviews with everything. Please just do a simple box check of satisfied and rating. Don't make me type something, People are busy working and don't appreciate the endless review game. Sincerely

Top Critical Review

“The company that doesn't care!”

Anthony T.
9/29/24

My first experience was good but boy when you need them to step up for their mistakes, they can't be found. Therefore, my last experience was so bad I will no longer do business with ET, a company who only cares about a sale and doesn't care if their mistake causes problems for the customer

Reviews (9,457)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1789) shopping experience (509) quality product (293) return process (34) fog lights (61)
Thumbnail of user brendan892
1 review
0 helpful votes
  • Send Message
July 19th, 2022
Verified purchase

Always find great things for my Jeep. Although I have found similar items less expensive on Amazon, without handling fees...

Thumbnail of user giulianam13
Support R. – Extreme Terrain Rep

Thank you for your feedback!
If you would like to discuss your review, please feel free to reach out.
I hope to hear from you soon.

Amy
Ext 257

Thumbnail of user willm426
1 review
0 helpful votes
  • Send Message
June 8th, 2023
Verified purchase

Shipped and received earlier than anticipated. Easy to install. Works well. I recommend this product.

Wish it came in other colors.

Reason I chose this business:

Had what I needed and was easy to find it.

Thumbnail of user reidc48
1 review
0 helpful votes
  • Send Message
June 7th, 2023
Verified purchase

Ordered part that another company said would take 2-3 weeks to ship. Very happy with Extreme Terrain!

Reason I chose this business:

Extreme Terrain had product I was looking for and offered fast free shipping.

Thumbnail of user jonc653
1 review
0 helpful votes
  • Send Message
June 6th, 2023
Verified purchase

Overall, good experience. Product selection is deep, shipping was quick, and everything in my order arrived safely.

Reason I chose this business:

Decent selection of items I needed and quick shipping.

Thumbnail of user martinj367
1 review
0 helpful votes
  • Send Message
June 5th, 2023
Verified purchase

Shipped quickly, quality material and looks great. What more could you want? Ordering a second for my son.

Thumbnail of user rich27
1 review
0 helpful votes
  • Send Message
July 17th, 2022
Verified purchase

Had a manufacturing defect on something I bought. They immediately shipped or replacement. No questions asked. That is customer service.

Thumbnail of user georgeb2257
1 review
0 helpful votes
  • Send Message
July 1st, 2023
Verified purchase

Extreme Terrain customer service and products are great. However, shipping is terrible, FedEx sucks.

Thumbnail of user giulianam13
Support R. – Extreme Terrain Rep

I am sorry to hear that.
If you would like to discuss your experience,
I would be happy to speak with you about it.

Amy
EXT 1257

Thumbnail of user morganc275
1 review
0 helpful votes
  • Send Message
July 16th, 2022
Verified purchase

Quick turn around time on orders! I was in desperate need of this part and thankful it shipped so quickly!

Thumbnail of user michaelm11973
2 reviews
0 helpful votes
  • Send Message
May 31st, 2023
Verified purchase

Easy ordering and quick shipping, very pleased. Will definitely be using them again for future purchases.

Reason I chose this business:

Products I need and easy ordering.

Thumbnail of user stephenv586
1 review
0 helpful votes
  • Send Message
May 27th, 2023
Verified purchase

Placed an order everything was easy and delivered fast with no issues. Definitely will be coming back.

Thumbnail of user angelab2566
1 review
0 helpful votes
  • Send Message
November 22nd, 2022
Verified purchase

These running boards look great on my truck, were easy to install and mounted exactly as they should.

Reason I chose this business:

Web search led me to Extreme Terrain and the product selection was easy to follow for my truck.

Thumbnail of user kirts12
1 review
0 helpful votes
  • Send Message
November 19th, 2022
Verified purchase

I've had great interaction with this company. Delivery dates are on time and product is as described.

Thumbnail of user michellep2380
2 reviews
0 helpful votes
  • Send Message
November 17th, 2022
Verified purchase

Great experience! Fast service. So many products to choose from. I also very much appreciate the instructional videos!

Reason I chose this business:

Great website and great products!

Thumbnail of user markc3733
1 review
0 helpful votes
  • Send Message
November 13th, 2022
Verified purchase

I sent my order in for a couple of Jeep door parts and received them within 2 days.Excellent service!

Reason I chose this business:

I used to get their magazine and would like to receive them again.

Thumbnail of user stevenr1889
1 review
0 helpful votes
  • Send Message
May 14th, 2023
Verified purchase

Good experience with no issues. Ordering parts for break down not fun. Having everything show up on time and correct is awesome.

Thumbnail of user davidd5096
1 review
0 helpful votes
  • Send Message
May 13th, 2023
Verified purchase

Good site with lots of options, but i wish they would demand more specs or info about the product to be posted in some cases.

Reason I chose this business:

Popular and reliable

Thumbnail of user johnb10987
1 review
0 helpful votes
  • Send Message
May 13th, 2023
Verified purchase

Took awhile for order to ship and missed the delivery date estimate. Other than that has been great!

Reason I chose this business:

Fair prices and huge selection.

Thumbnail of user moiraj12
2 reviews
0 helpful votes
  • Send Message
July 9th, 2022
Verified purchase

Your company offers the product I want for much less than other sites. Also free shipping always gets my attention!

Reason I chose this business:

Price and free shipping!

Thumbnail of user edt292
1 review
0 helpful votes
  • Send Message
May 3rd, 2023
Verified purchase

Ordered a bunch of things for my new JL. All 6 items arrived within 2 days, high quality and great price.

Thumbnail of user jeremyq67
2 reviews
0 helpful votes
  • Send Message
July 7th, 2022
Verified purchase

Parts came in fast. They were easy to install very satisfied will be ordering from extreme terrain again.

Thumbnail of user jacobw532
1 review
0 helpful votes
  • Send Message
November 5th, 2022
Verified purchase

I simply had a great experience buying through Extreme Terrain. Will definitely be my go to stop from now on.

Thumbnail of user jeremiab2
1 review
0 helpful votes
  • Send Message
November 1st, 2022
Verified purchase

Very easy to install good quality parts. The design are really cool. And work perfectly. Thanks a lot God bless

Reason I chose this business:

You have good products

Thumbnail of user mikes3852
2 reviews
0 helpful votes
  • Send Message
July 6th, 2022
Verified purchase

Another quick and easy transaction… great products (top storage bag & interior organization case)…happy customer! I will be back…

Reason I chose this business:

Variety of products… competitive pricing… quick and easy transactions… quality products

Thumbnail of user scottn994
1 review
0 helpful votes
  • Send Message
April 23rd, 2023
Verified purchase

Simple high quality cheap upgrade. Great product. This item shipped fast and was delivered within 3 days of the order.

Reason I chose this business:

Beat site for jeeps

Thumbnail of user mikes4107
1 review
0 helpful votes
  • Send Message
October 29th, 2022
Verified purchase

Great purchase item received sooner than expected compact and light weight air compressor a must have for all jeeps

Reason I chose this business:

Excellent reputation for products and customer service

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 23 days

How do I know I can trust these reviews about Extreme Terrain?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Extreme Terrain?