• Extreme Terrain

2024 CUSTOMER CHOICE AWARD

Extreme Terrain

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Overview

Extreme Terrain has a rating of 4.4 stars from 9,457 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery, and great experience. Extreme Terrain ranks 4th among Auto Parts sites.

  • Quality
    254

Proactively asks for customer feedback

This company responds to reviews on average within 23 days

Positive reviews (last 12 months): 84.5%
Positive
3,375
Neutral
177
Negative
443

Instant Feedback

40,733 reviews

119
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How would you rate Extreme Terrain?
Top Positive Review

“I don't have time for your stupid fucking review bullshit.”

Brent B.
10/3/24

I am thankful for your business and timely delivery but tired of $#*!ing reviews with everything. Please just do a simple box check of satisfied and rating. Don't make me type something, People are busy working and don't appreciate the endless review game. Sincerely

Top Critical Review

“The company that doesn't care!”

Anthony T.
9/29/24

My first experience was good but boy when you need them to step up for their mistakes, they can't be found. Therefore, my last experience was so bad I will no longer do business with ET, a company who only cares about a sale and doesn't care if their mistake causes problems for the customer

Reviews (9,457)

Rating

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Other

Reviews that mention popular keywords

customer service (1789) shopping experience (509) quality product (293) return process (34) fog lights (61)
Thumbnail of user jamesb8034
2 reviews
0 helpful votes
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April 21st, 2023
Verified purchase

Order came quickly looks great, will definitely keep them in mind for future projects on our Jeep Wrangler

Reason I chose this business:

Wide selection of products and good quality materials and price was good

Thumbnail of user pams808
1 review
0 helpful votes
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May 16th, 2022
Verified purchase

No problems ordering received product quickly. My sister, who I purchased for, went wild she loved it!

Reason I chose this business:

My sister orders from ET

Reason I chose this product:

Birthday gift

Quality
Thumbnail of user garyb495
4 reviews
0 helpful votes
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October 24th, 2022
Verified purchase
• Updated review

I have ordered a number of parts for my Jeep Rubicon. Every experience has been great. Easy website to navigate, fast response, and quick shipping.

Reason I chose this business:

Great prior experience.

RedRock Grille with 20 inch light bar.
September 17th, 2022
Verified purchase
• Previous review

Great product and prices and shipping. Installation was so easy, fit perfect. Probably took me 45 minutes start to finish.

Reason I chose this business:

Product and price and ease of purchase. Plus instructional video.

Locking lug nuts
September 2nd, 2022
Verified purchase
• Previous review

Love the price, website very easy to use. Fast delivery great fit, perfect.

Reason I chose this business:

Quality and price.

Thumbnail of user brycew78
1 review
0 helpful votes
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July 4th, 2022
Verified purchase

Knew when everything would arrive and the status for each item. Perfect experience, great selection.

Thumbnail of user corbinp10
1 review
0 helpful votes
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April 15th, 2023
Verified purchase

Easy site to use, always have what I need on hand, free shipping, and can't beat finding open box items!

Reason I chose this business:

Had what I needed, shipped for free and it was an open box deal

Thumbnail of user roberta3675
2 reviews
0 helpful votes
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April 11th, 2023
Verified purchase

Caliper cylinders worked well. The right hand brake line was a little shorter then I liked but it works.

Reason I chose this business:

They had what I needed.

Thumbnail of user kevins3148
1 review
0 helpful votes
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May 8th, 2023
Verified purchase

Very disappointed. How could employees think these nuts that were sent would be big enough for body mounts?

Reason I chose this business:

Not sure why now.

Thumbnail of user amyd1475
Amy D. – Extreme Terrain Rep

Thank you for your review!
If you would like to discuss, please reach out.
I hope to hear from you.

Amy
EXT 257

Thumbnail of user giulianam13
Support R. – Extreme Terrain Rep

I apologize they did not work for you.
If you would like to set up a return you can do so online or call in to speak with
Customer Service. I reviewed your order and the ones you ordered should work for an 84-00.
I apologize if they are not correct.

Amy
EXT 257

Thumbnail of user bos65
2 reviews
0 helpful votes
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April 2nd, 2023
Verified purchase

Great shipping time came faster than expected!I've ordered from you all before and I'll definitely be doing it again

Reason I chose this business:

Good parts selection and payment flexibility

Thumbnail of user zachh170
1 review
0 helpful votes
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June 25th, 2022
Verified purchase

Emails were very detailed, and my product arrived earlier than said! Definitely coming back for more.

Reason I chose this business:

I’ve used them before.

Thumbnail of user mariannef107
1 review
0 helpful votes
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March 29th, 2023
Verified purchase

As advertised! Fast shipping and great product! I'll be doing about of shopping with extreme terrain!

Reason I chose this business:

Reviews were awesome!

Thumbnail of user haylees16
1 review
0 helpful votes
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March 29th, 2023
Verified purchase

Fit so well and are perfect for my Jeep! They were a little difficult to put on, but completely worth it!

Reason I chose this business:

Had exactly the product I needed

Thumbnail of user micaha42
1 review
0 helpful votes
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October 6th, 2022
Verified purchase

Love the look of these replacements. Very modern. Going to paint Grabber Green for bold statement on black hood.

Thumbnail of user kristinj136
2 reviews
0 helpful votes
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June 24th, 2022
Verified purchase

Every experience with ET has been great! They stand behind their products and have wonderful customer service.

Reason I chose this business:

At first it was price, now it’s their customer service.

Thumbnail of user coreyr158
3 reviews
0 helpful votes
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October 3rd, 2022
Verified purchase
• Updated review

Love Extreme Terrain! Always have what I'm looking for. Great selection of both high end and budget items.

Reason I chose this business:

Availability, Price, and Selection

Quick and easy
August 16th, 2022
Verified site experience
• Previous review
Thumbnail of user felixa146
1 review
0 helpful votes
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March 24th, 2023
Verified purchase

Was just browsing and found multiple options with different builds which made it easy to find you one is looking for

Thumbnail of user maxn76
1 review
0 helpful votes
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March 24th, 2023
Verified purchase

Fastest shipping I have ever seen! Received my order within 24 hours of making the purchase- from another State!

Thumbnail of user devins223
1 review
0 helpful votes
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March 23rd, 2023
Verified purchase

Simple installation. Awesome pedal response with this unit glad I found it before ordering A different one.

Reason I chose this business:

Best prices

Thumbnail of user richards4873
1 review
0 helpful votes
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October 1st, 2022
Verified purchase

Order was received faster than expected. I can't review the product as it has not been installed yet.

Thumbnail of user jamesd4460
1 review
0 helpful votes
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March 22nd, 2023
Verified purchase

Ordered side mirrors for my son's Jeep, which was effortless as search engine allowed me to enter product number matching his make/model.

Reason I chose this business:

Friend recommended.

Thumbnail of user dwaynel84
1 review
0 helpful votes
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March 22nd, 2023
Verified purchase

We received our tail lights fast, packaged with care, and were super easy to install. They look great on my Tacoma!

Thumbnail of user heatherb1506
1 review
0 helpful votes
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May 9th, 2022
Verified purchase

Easy to order, fair prices, perfect product description, received quality products and fast delivery!

Quality
Thumbnail of user jacobl461
1 review
0 helpful votes
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September 26th, 2022
Verified purchase

Product arrived sooner than original arrival date! 2 hour install super happy with the whole experience

Reason I chose this business:

Good reviews good prices good products

Thumbnail of user marks5441
1 review
0 helpful votes
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September 25th, 2022
Verified purchase

Everything came as described. Shipping was a day later than what I paid for but that's the carrier's fault not ET.

Reason I chose this business:

Price was good for the items I wanted.

Thumbnail of user michaelg5709
1 review
0 helpful votes
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March 15th, 2023
Verified purchase

Just ordered, no hassle, fast shipping, part fit perfect look forward to doing business in the near future!

Thumbnail of user tammyd512
1 review
0 helpful votes
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April 12th, 2022
Verified purchase

Was not expecting my package so soon. Received in excellent condition, too! Took no time to install. Love it!

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From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 23 days

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