• Extreme Terrain

2024 CUSTOMER CHOICE AWARD

Extreme Terrain

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Overview

Extreme Terrain has a rating of 4.4 stars from 9,457 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery, and great experience. Extreme Terrain ranks 4th among Auto Parts sites.

  • Quality
    254

Proactively asks for customer feedback

This company responds to reviews on average within 23 days

Positive reviews (last 12 months): 84.5%
Positive
3,375
Neutral
177
Negative
443

Instant Feedback

40,733 reviews

119
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How would you rate Extreme Terrain?
Top Positive Review

“I don't have time for your stupid fucking review bullshit.”

Brent B.
10/3/24

I am thankful for your business and timely delivery but tired of $#*!ing reviews with everything. Please just do a simple box check of satisfied and rating. Don't make me type something, People are busy working and don't appreciate the endless review game. Sincerely

Top Critical Review

“The company that doesn't care!”

Anthony T.
9/29/24

My first experience was good but boy when you need them to step up for their mistakes, they can't be found. Therefore, my last experience was so bad I will no longer do business with ET, a company who only cares about a sale and doesn't care if their mistake causes problems for the customer

Reviews (9,457)

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Reviews that mention popular keywords

customer service (1789) shopping experience (509) quality product (293) return process (34) fog lights (61)
Thumbnail of user chelseac291
1 review
0 helpful votes
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December 29th, 2022
Verified purchase

We have not installed yet but the ordering process with flawless. Thank you for getting all of my items to me so fast!

Reason I chose this business:

Recommended by local jeep shop

Thumbnail of user davids8622
1 review
0 helpful votes
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August 31st, 2022
Verified purchase

I went ahead and ordered because of timing, but your price was 3 times higher than dealer 100 miles away!

Thumbnail of user koreenp1
1 review
0 helpful votes
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August 1st, 2022
Verified purchase

Great company with fast shipping and good prices. Items that we ordered are exactly as described online.

Reason I chose this business:

Recommended by a friend.

Thumbnail of user jeniferl50
1 review
0 helpful votes
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December 22nd, 2022
Verified purchase

Ordering was simple and package arrived within days. Very quick standard shipping. I will definitely order from this company again!

Thumbnail of user jimd1337
1 review
0 helpful votes
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December 22nd, 2022
Verified purchase

Ordered a steering stabilizer, very easy quick and it will be here saturday, would suggest this place to all your jeep needs

Thumbnail of user brandonb1362
1 review
0 helpful votes
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July 31st, 2022
Verified purchase

Very good. I ordered the side view mirrors for my wrangler. Bolted up easy and made a huge difference.

Reason I chose this business:

They have all my Jeep needs

Thumbnail of user edithee
1 review
0 helpful votes
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December 19th, 2022
Verified purchase

I had never heard of or done business with Sitejabber prior to this order. My package was delivered as promised.

Reason I chose this business:

I always order my jeep Wrangler t.j parts from Extreme Terrain, and was surprised another company was filling a part of my order. This package also arrived as promised.

Thumbnail of user kellijod
1 review
0 helpful votes
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December 18th, 2022
Verified purchase

Product is exactly as described. Very easy to find what I was looking for on the website. Prices are great. Highly recommend!

Reason I chose this business:

Was told about it another jeep owner

Thumbnail of user mikeb2616
1 review
0 helpful votes
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April 29th, 2022
Verified purchase

Easy shopping for jeep accessories. Order shipped the day I ordered it. Overall my experience with them was great. Top notch place.

Thumbnail of user craign222
1 review
0 helpful votes
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December 13th, 2022
Verified purchase

So far ordering and delivery is good. Parts look like what I ordered, haven't been able to install yet.

Reason I chose this business:

Came up in my search

Thumbnail of user deborahg1716
1 review
0 helpful votes
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December 11th, 2022
Verified purchase

He has enjoyed everything that I have bought him.looking in to buying more after Christmas for his jeep willy.

Thumbnail of user aedans2
1 review
0 helpful votes
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July 24th, 2022
Verified purchase

All items I ordered said 3 day shipping but arrived anywhere from 3-5 days. Made it a little difficult to finish my build as desired

Reason I chose this business:

Good service and parts available

Thumbnail of user giulianam13
Support R. – Extreme Terrain Rep

Thank you for your feedback!
If you would like to discuss your feedback, please reach out.
I hope to hear from you soon.

Amy
Ext 257

Thumbnail of user toddw444
2 reviews
0 helpful votes
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December 7th, 2022
Verified purchase

New rails/ steps look great! Install pretty straight forward and including removing the old ones took around 2.5 hours

Reason I chose this business:

Website easy to navigate and compare options; good price and value

Thumbnail of user jessec515
1 review
0 helpful votes
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April 27th, 2022
Verified purchase

Great service and super fast shipping... I will be using them again in the near future with all my Jeep upgrades. Thank a ton

Reason I chose this business:

Great service

Thumbnail of user kevinm3677
1 review
0 helpful votes
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December 6th, 2022
Verified purchase

Delivered early in good condition. Great company that I have and will continue to use for all my Jeep accessories.

Reason I chose this business:

Price and dependability.

Thumbnail of user ophardw
1 review
0 helpful votes
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March 5th, 2023
Verified purchase

Rebuild of my rough contry equiped jk
This build is for your average working man no fancy equipment just tried and true equipment

Reason I chose this business:

Good prices and about everything needed for abuild

Thumbnail of user emiliod41
1 review
0 helpful votes
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August 3rd, 2023
Verified purchase

A little difficult to me I'm not good with tecnólogo I wonder if you have a catalog mailed to my address?

Thumbnail of user codys342
1 review
0 helpful votes
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June 23rd, 2022
Verified purchase

Installation was easy and the sound out of my 2021 JL 3.6L sounds awesome! Can't keep my foot off the pedal!

Thumbnail of user mob162
1 review
0 helpful votes
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August 15th, 2023
Verified purchase

The Red Rock OEM rails are not that sturdy. To me flimsy. Nothing like my Jeep OEM rails. Disappointed in the quality

Reason I chose this business:

Like the product line

Thumbnail of user giulianam13
Support R. – Extreme Terrain Rep

Thank you for speaking with me today!
If you have any questions, please let me know.

Amy
EXT 1257

Thumbnail of user billyn145
1 review
0 helpful votes
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October 21st, 2022
Verified purchase

I love extreme terrain I've ordered several things and they're always great however the last order I made I ordered a 3xl shirt and I received a 2xl instead.

Reason I chose this business:

Extreme terrain is simply the best. Quality parts easy to navigate quick turn around time.

Thumbnail of user phillipc511
1 review
0 helpful votes
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November 10th, 2023
Verified purchase

The brackets are too long and the holes are not cut for the Bronco. This is false advertising and I want my money back.

Thumbnail of user giulianam13
Support R. – Extreme Terrain Rep

I am very sorry to hear that you were not happy with your purchase.
I see that you have set up a return.
If you have any questions-
Please let me know.

Amy
EXT 1257

Thumbnail of user kevinh2728
1 review
0 helpful votes
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September 21st, 2023
Verified purchase

Great product very nicely made Great fast shipping now only time will tell how they hold up on a 6in lift on 35s

Reason I chose this business:

Heard great things

Thumbnail of user thomasz672
1 review
0 helpful votes
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January 28th, 2024
Verified purchase

Can't wait to get my parts will weld it on to my jeep.

Thumbnail of user carlh845
1 review
0 helpful votes
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August 15th, 2024
Verified purchase

It was ok*******111*******111*******111*******111*******111*******111*******111*******111*******111*******111*******111*******111**************

Thumbnail of user dwainr17
1 review
0 helpful votes
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January 22nd, 2023
Verified purchase

I got tired of my antenna flapping in the wind. So glad I came across the short black-stubb antenna. And it looks a lot better.

Reason I chose this business:

They have stuff for my truck that I haven’t seen in other truck catalogs.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 23 days

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