• Extreme Terrain

2024 CUSTOMER CHOICE AWARD

Extreme Terrain

Write a Review

Overview

Extreme Terrain has a rating of 4.4 stars from 9,457 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery, and great experience. Extreme Terrain ranks 4th among Auto Parts sites.

  • Quality
    254

Proactively asks for customer feedback

This company responds to reviews on average within 23 days

Positive reviews (last 12 months): 84.5%
Positive
3,375
Neutral
177
Negative
443

Instant Feedback

40,733 reviews

119
See all photos
How would you rate Extreme Terrain?
Top Positive Review

“I don't have time for your stupid fucking review bullshit.”

Brent B.
10/3/24

I am thankful for your business and timely delivery but tired of $#*!ing reviews with everything. Please just do a simple box check of satisfied and rating. Don't make me type something, People are busy working and don't appreciate the endless review game. Sincerely

Top Critical Review

“The company that doesn't care!”

Anthony T.
9/29/24

My first experience was good but boy when you need them to step up for their mistakes, they can't be found. Therefore, my last experience was so bad I will no longer do business with ET, a company who only cares about a sale and doesn't care if their mistake causes problems for the customer

Reviews (9,457)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1789) shopping experience (509) quality product (293) return process (34) fog lights (61)
Thumbnail of user caryc88
1 review
0 helpful votes
  • Send Message
November 20th, 2022
Verified purchase

There was no issues with the first part of the order. Came quick and the taillights are bright and we're easy to install

Reason I chose this business:

It came well recommended.

Thumbnail of user gainess4
1 review
0 helpful votes
  • Send Message
September 12th, 2022
Verified purchase

All excellent and one of the fog light's was discolored and they said no problem we will send you and new one asap

Thumbnail of user jamesv1126
1 review
0 helpful votes
  • Send Message
August 1st, 2022
Verified purchase

Needed a driveshaft in a hurry, Extreme Terrain carried the correct Adam's drive shaft needed. Sitting on my porch in 2 days excellent

Reason I chose this business:

Fast delivery and great prices

Thumbnail of user franciscof120
1 review
0 helpful votes
  • Send Message
May 23rd, 2022
Verified purchase

Easy website to navigate, very straight forward and helpful when it comes to finding parts that fit YOUR vehicle.

Thumbnail of user jamesk3212
1 review
0 helpful votes
  • Send Message
March 12th, 2023
Verified purchase

The product is just what I wanted but I could do without the overwhelming and neverending emails I've tried to unsubscribe so they stop but they just keep coming like ants STOP

Reason I chose this business:

That's where Google led me

Thumbnail of user josephv974
2 reviews
0 helpful votes
  • Send Message
April 16th, 2023
Verified purchase

Purchasing the add ons for my Jeep Wrangler Jk was simple and fast and the shipping didn't take more than a week (weekend included)

Reason I chose this business:

The reason I choose Extreme Terrain was due to how easy it was to find what I was looking for.

Thumbnail of user julieg1448
1 review
0 helpful votes
  • Send Message
August 27th, 2023
Verified purchase

I bought a front and back bumper for my new bronco and I love them. As soon as they get installed, I will post pictures.

Thumbnail of user normank142
1 review
0 helpful votes
  • Send Message
August 5th, 2023
Verified purchase

I ordered a Tazer JL Mini to adjust tire diameter on my JL Sport S. I ordered it on a Saturday online, and received it 5-days later by USPS (free shipping).

Reason I chose this business:

Product was in stock and available with free delivery within 5-days.

Thumbnail of user kenyaw51
1 review
0 helpful votes
  • Send Message
May 16th, 2023
Verified purchase

Bought the wireless phone charger snd it's not wireless and it doesn't come w the base. I'm returning

Thumbnail of user giulianam13
Support R. – Extreme Terrain Rep

I am so sorry to hear that the phone charger was not what you expected.
If you would still like to set up a return you can do so online or call in to speak
With one of our customer service representatives.

Amy
EXT 257

Thumbnail of user ryanp820
1 review
0 helpful votes
  • Send Message
August 30th, 2022
Verified purchase
• Updated review

Easy pleazy! I received both items, but I haven't installed them yet. But they'll look great! Thank you!

I have a suggestion
August 29th, 2022
Verified site experience
• Previous review

I have a suggestion. I will give you an example: I bought fenders, but it doesn't say anywhere what I might need. Like the Hardware kit and maybe whether it needs the amber light or not. Stuff like that.

Reason I chose this business:

Best prices so far! I have several sites I use.

Thumbnail of user vickib416
2 reviews
0 helpful votes
  • Send Message
January 22nd, 2023
Verified purchase

The Fishbone Recovery bag is the perfect size. Holds my tow strap, recovery rope, soft shackel, & shovel. Feels sturdy & durable.

Thumbnail of user philips759
1 review
0 helpful votes
  • Send Message
August 7th, 2022
Verified purchase

The seat covers weren't the easiest to install, but the fit well and look great. Shipping was quick and efficient. No issues.

Reason I chose this business:

Search indicated the product offerings were a good fit for my desiree application.

Thumbnail of user patb718
1 review
0 helpful votes
  • Send Message
May 22nd, 2022
Verified purchase

I purchased a super chip programer for my jeep. It arrived used, out of the plastic but in the box and I couldn't update it. Very frustrating

Had to do everything online. It would have been nice to actually speak with someone. The online people were nice but you could tell they had "can" answers to buy them more time

Reason I chose this business:

You had what I wanted, I thought.

Reason I chose this product:

You had a fair price on it

Service
Quality
Thumbnail of user ronnys50
1 review
0 helpful votes
  • Send Message
February 19th, 2023
Verified purchase

Very good quality, Everything fit as expected! And at a good price to Shiping was a little slow but overall good place to do business

Thumbnail of user jaydenr42
1 review
0 helpful votes
  • Send Message
January 19th, 2023
Verified purchase

I like that I got my latches thnx. I think that they are a great addition to my rig because mine our becoming rusted out

Reason I chose this business:

I like the extreme terrain website it is the best for all my needs

Thumbnail of user paulb4200
1 review
0 helpful votes
  • Send Message
November 18th, 2022
Verified purchase

Good qualitey product, easy install, one aditional hole required in my Barricade bumper to align the bracket holes with the bumper ones.

Thumbnail of user raymonds841
1 review
0 helpful votes
  • Send Message
December 13th, 2022
Verified purchase

Giving a gift for Christmas I do not have a review to give therefore Thank you very much for your time

Thumbnail of user thomask1569
2 reviews
0 helpful votes
  • Send Message
April 25th, 2022
Verified purchase

I almost always find what I'm looking for, or a better option than what I originally had in mind in extremeterrain.com

Thumbnail of user cheryls1490
1 review
0 helpful votes
  • Send Message
June 28th, 2022
Verified purchase

Recv'd the sun screen and it is working well. Like the ability to fold and put away and not be bulky

Thumbnail of user randalls413
1 review
0 helpful votes
  • Send Message
March 12th, 2023
Verified purchase

Everything was great just as always, but they forgot the adams driveshaft sticker. I emailed adams driveshaft but haven't heard back.

Reason I chose this business:

Great customer service, massive selection, and quick delivery!

Thumbnail of user jeffb2314
1 review
0 helpful votes
  • Send Message
February 21st, 2023
Verified purchase

Ordered a tonneau cover and body decals. The shipment arrived early and in good shape. The Rough Country cover looks great.

Reason I chose this business:

Ordered a catalog

Thumbnail of user robg582
1 review
0 helpful votes
  • Send Message
December 14th, 2022
Verified purchase

Always pleased. Been looking for a black jk grill since I bought my Jeep. I just wish I bought it sooner.

Reason I chose this business:

They offer a wide selection of jk parts at reasonable prices. They ship fast and I've never had any problems with them.

Thumbnail of user davidm7357
1 review
0 helpful votes
  • Send Message
April 30th, 2022
Verified purchase

I'm in Puerto Rico and the shipping was fast. The interface is very friendly and the video instalation guides and reviews are super helpful.

Reason I chose this business:

Browsing option that ship to Puerto Rico.

Thumbnail of user billyk310
1 review
0 helpful votes
  • Send Message
August 2nd, 2022
Verified purchase

Great experience very quickly and very easy can't wait to receive my driveshaft and get it installed

Thumbnail of user pedroc414
1 review
0 helpful votes
  • Send Message
December 13th, 2023
Verified purchase

Easy to order and fast delivery top 5 stars
Be buying all my accessories for my jeep here.

Reason I chose this business:

Fast delivery and very reliable.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 23 days

How do I know I can trust these reviews about Extreme Terrain?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Extreme Terrain?