• Extreme Terrain

2024 CUSTOMER CHOICE AWARD

Extreme Terrain

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Overview

Extreme Terrain has a rating of 4.4 stars from 9,457 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery, and great experience. Extreme Terrain ranks 4th among Auto Parts sites.

  • Quality
    254

Proactively asks for customer feedback

This company responds to reviews on average within 23 days

Positive reviews (last 12 months): 84.5%
Positive
3,375
Neutral
177
Negative
443

Instant Feedback

40,733 reviews

119
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How would you rate Extreme Terrain?
Top Positive Review

“I don't have time for your stupid fucking review bullshit.”

Brent B.
10/3/24

I am thankful for your business and timely delivery but tired of $#*!ing reviews with everything. Please just do a simple box check of satisfied and rating. Don't make me type something, People are busy working and don't appreciate the endless review game. Sincerely

Top Critical Review

“The company that doesn't care!”

Anthony T.
9/29/24

My first experience was good but boy when you need them to step up for their mistakes, they can't be found. Therefore, my last experience was so bad I will no longer do business with ET, a company who only cares about a sale and doesn't care if their mistake causes problems for the customer

Reviews (9,457)

Rating

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Reviews that mention popular keywords

customer service (1789) shopping experience (509) quality product (293) return process (34) fog lights (61)
Thumbnail of user stuarta121
1 review
0 helpful votes
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June 14th, 2023
Verified purchase

Jessica was extremely helpful and knowledgable of my order needs. She took care of my order changes promptly and had an excellent attitude.

Reason I chose this business:

I have shopped at Extreme Terrain in the past.

Thumbnail of user josephd1867
1 review
0 helpful votes
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September 30th, 2022
Verified purchase
• Updated review

I like that the customers can upload pictures of the products they install so I can see how it looks.

Reason I chose this business:

Very easy shopping. Great products

Easy to use website
June 9th, 2022
Verified site experience
• Previous review
Reason I chose this business:

In stock items

Thumbnail of user johnr4982
1 review
0 helpful votes
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July 7th, 2022
Verified purchase

Steinjager door strap broke the first week of use. I will now put the second Steinjager strap on the jeep door to see if it holds.

Reason I chose this business:

Appeared to offer good quality merchandise.

Thumbnail of user giulianam13
Support R. – Extreme Terrain Rep

Thank you for taking the time to speak with me today regarding this matter.

Please feel free to reach back out to me if you have any other concerns!

Thanks again!

Amy

Thumbnail of user jeffreys2559
1 review
0 helpful votes
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August 8th, 2023
Verified purchase

Loved it would do it again. Created a custom decal sent to your people and they created it and shipped very quickly.

Reason I chose this business:

Online from Face boo

Thumbnail of user rong633
1 review
0 helpful votes
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November 26th, 2022
Verified purchase

I wasn't sure of what parts I needed and the sales rep took the time to research and help me with ordering the correct parts.

Thumbnail of user richards5819
1 review
0 helpful votes
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August 21st, 2023
Verified purchase

Have to say it was quick and easy to order and shipped very fast. Looks good and tge install video was very helpful.

Reason I chose this business:

I got referred from a friend that was happy with his purchase.

Thumbnail of user aaronh864
1 review
0 helpful votes
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December 24th, 2022
Verified purchase

The bumper was alittle hard to install. Recommend having a friend help with the install. The bumper shipped fast and came with no visible damage.

Reason I chose this business:

Had the most affordable coolest looking bumper for my 2nd gen tacoma

Thumbnail of user rb258
2 reviews
15 helpful votes
  • Send Message
November 20th, 2022
Verified purchase
• Updated review

Easy steps to follow when placing an order. No fuss no muss. Order took about four minutes to place.

Good product description
May 2nd, 2022
Verified site experience
• Previous review

Good product description. Easy check out procedure.

Reason I chose this business:

Because I have your web page.

Thumbnail of user michaell4958
1 review
0 helpful votes
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August 10th, 2022
Verified purchase

Received in time as it descripted. Looks very nice for my two door wrangler, just installed this weekend.
It looks very nice, recommend it!

Thumbnail of user anthonye1010
1 review
0 helpful votes
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December 11th, 2023
Verified purchase

Fast shipping as always. Had what I needed in stock and always my go to for Jeep parts

Reason I chose this business:

My go to for Jeep parts

Thumbnail of user geraldh258
3 reviews
0 helpful votes
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April 5th, 2022
Verified purchase

I was looking for a leveling kit for a 2020 Wrangler JL. I found just what I was looking for and the order process was easy. Thanks

Thumbnail of user dana848
1 review
0 helpful votes
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August 23rd, 2023
Verified purchase

Great pricing, customer service and freakishly fast shipping. I highly recommend everyone to give Extreme Terrain a shot, they won't disappoint you!

Reason I chose this business:

Price, shipping and well set up webpage.

Thumbnail of user williamd3386
1 review
0 helpful votes
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April 9th, 2023
Verified purchase

Just want to say Thanks! You guys are great.
Have you you heard. Bababababird bird bird bird is the word.

Thumbnail of user marka2189
1 review
0 helpful votes
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May 13th, 2022
Verified purchase

Very pleased with the rapid shipment the quality of the part and the ease of installation with the help of your video instructional... thanks likit!

Reason I chose this business:

Have previously ordered parts from Extreme Terrain and have always been impressed with quality and ease of installation!

Reason I chose this product:

Nice product, great price point

Quality
Thumbnail of user ah675
1 review
0 helpful votes
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March 6th, 2023
Verified purchase

I was sent the wrong item. I ordered the cargo liner with the subwoofer protection and received a regular cargo liner.

Thumbnail of user jamesh7383
1 review
0 helpful votes
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December 19th, 2023
Verified purchase

Found a gift item and placed order before Christmas and was at my door in 4 days.

Reason I chose this business:

Item I wanted they had in stock and great price

Thumbnail of user kaienkennetht
1 review
0 helpful votes
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January 21st, 2023
Verified purchase

Love it! Would recommend friends and family and would definitely order from ExtremeTerrain again and again!

Reason I chose this business:

Great quality and customer satisfaction

Thumbnail of user lisas5557
1 review
0 helpful votes
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September 28th, 2023
Verified purchase

Haven't had a chance to open the box yet, however I'm excited to put my new bumper on. It came earlier than expected too THANK YOU :)

Thumbnail of user snipm
1 review
0 helpful votes
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June 19th, 2023
Verified purchase

Good experience finding product I wanted. However, too many emails & have to spam them from overfilling my email.

Reason I chose this business:

Seemed to have product specific to ford bronco, good selection, and decent prices for many items.

Thumbnail of user scottc1355
2 reviews
0 helpful votes
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June 5th, 2023
Verified purchase

Always fast shipping and Quality parts, it's great to see a company that has stuff for YJ's! Thank you.

Reason I chose this business:

Great customer service.

Thumbnail of user vanessao98
2 reviews
0 helpful votes
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May 30th, 2023
Verified purchase

I bought a replacement part for my door actuator and saved some money instead of getting it through the dealership! Thank you! :)

Reason I chose this business:

The website is easy to use and there are plenty of cool and affordable products readily available! Customizing my Jeep has been fun so far… Thanks! :)

Thumbnail of user michaelc7007
1 review
0 helpful votes
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July 16th, 2022
Verified purchase

Quality sideview mirror. Matches the OEM one. Easy to remove old and install replacement.
Shipped/arrived quickly.

Thumbnail of user dana811
1 review
0 helpful votes
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May 19th, 2023
Verified purchase

Just ordered a Smittybuilt tailgate bar for my Wrangler. Check out was quick and easy however I wish you guys would offer military discounts.

Thumbnail of user davidw5880
1 review
0 helpful votes
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November 6th, 2022
Verified purchase

These running boards are great, easy to install and they cover the weld seam on my 2022 Ford Bronco!

Thumbnail of user jaronh4
2 reviews
0 helpful votes
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July 5th, 2022
Verified purchase

Efficient and fast. I will definitely continue to purchase all of my Jeep accessories from ExtremeTerrain!

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From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 23 days

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