• Extreme Terrain

2024 CUSTOMER CHOICE AWARD

Extreme Terrain

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Overview

Extreme Terrain has a rating of 4.4 stars from 9,457 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery, and great experience. Extreme Terrain ranks 4th among Auto Parts sites.

  • Quality
    254

Proactively asks for customer feedback

This company responds to reviews on average within 23 days

Positive reviews (last 12 months): 84.5%
Positive
3,375
Neutral
177
Negative
443

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40,733 reviews

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How would you rate Extreme Terrain?
Top Positive Review

“I don't have time for your stupid fucking review bullshit.”

Brent B.
10/3/24

I am thankful for your business and timely delivery but tired of $#*!ing reviews with everything. Please just do a simple box check of satisfied and rating. Don't make me type something, People are busy working and don't appreciate the endless review game. Sincerely

Top Critical Review

“The company that doesn't care!”

Anthony T.
9/29/24

My first experience was good but boy when you need them to step up for their mistakes, they can't be found. Therefore, my last experience was so bad I will no longer do business with ET, a company who only cares about a sale and doesn't care if their mistake causes problems for the customer

Reviews (9,457)

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Reviews that mention popular keywords

customer service (1789) shopping experience (509) quality product (293) return process (34) fog lights (61)
Thumbnail of user davidi1084
1 review
0 helpful votes
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August 18th, 2024
Verified purchase

Placed 4 orders for items to add to my new Wrangler J L 2024. Great price. Fast delivery great customer service. Extremely happy with purchases.

Reason I chose this business:

Internet search they had what I was shopping for!

Thumbnail of user gregp931
1 review
0 helpful votes
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June 26th, 2024
Verified purchase

FANTASTIC and easy ordering process. Was on my front porch before I could believe it. Your website had better directions vs the ones in the box! Thank god for your videos bc I'd still be in garage swearing from underneath the jeep!

The runner I purchased matches the Mopar but at a fraction of the price. The only downside is that the directions in the box from the manufacturer were HORRIBLE. Skipped so many steps. I went to the video you guys did and that is what helped me. However, they started using diff screws and different sizes vs your video from a year or two ago. They also now ship with varied fittings, so you have to measure it out on your jeep to make sure to use the proper fittings.

Service
Value
Shipping
Quality
Thumbnail of user darrenp270
1 review
0 helpful votes
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July 26th, 2024
Verified purchase

Somewhat happy was suppose to get three day shippeing but instead all stuff was not available but received sooner than expected and seems to be good quality we will see when installed

Reason I chose this business:

You had products i was looking for

Thumbnail of user alberts781
1 review
0 helpful votes
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October 6th, 2024
Verified purchase

Recived my order on time. No damage with easy instructions on how to install the bars and they look very nice on my truck.

Reason I chose this business:

I liked the style of the nerf bars.

Thumbnail of user briana1856
1 review
0 helpful votes
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September 3rd, 2024
Verified purchase

Nate was very helpful and knowledgeable made placing my order very easy and smooth. 5 stars all around.

Thumbnail of user luism1321
1 review
0 helpful votes
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August 31st, 2024
Verified purchase
• Updated review

I'm pleased with my order except not happy with wire harness. Not the same that I saw on the video explaining how to install.👎

Reason I chose this business:

Because I liked the grill

Very good
August 25th, 2024
Verified purchase
• Previous review

Hopefully what I bought is a good product for my 2016 tacoma

Thumbnail of user benjaminr760
1 review
0 helpful votes
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September 8th, 2024
Verified purchase

Website was super easy to navigate and ensure fitment for your specific vehicle made checkout a breeze

Reason I chose this business:

The low prices and quality parts

Thumbnail of user buffiec3
1 review
0 helpful votes
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July 25th, 2024
Verified purchase

Bought from other companies in the past. This place is over all the best I have ever bought from with quality and customer service shipping was awsome. Could not be a better experience.

Reason I chose this business:

Hoping for the best. Looking for better than what u had delt with in The past

Thumbnail of user markh5411
1 review
0 helpful votes
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July 12th, 2024
Verified purchase

I am fairly new to the Jeeping community and wanted to make my Jeep fit my style. I needed help understanding wheel sizes, tire sizes for the wheels, what offset I wanted without having to trim or lift, etc. I called the 877 number and spoke to a sales tech (Jackie) and she educated me on the wheel/tire subject. She helped me find the wheel style I was looking for and helped me place an order. Everything I purchased that day came in days before the delivery date. I am so thankful I used a company that knows Jeeps and could give me expert advice on what would work and what wouldn't. I have purchased several more items since the first order and will continue to use Extreme Terrain.

Thumbnail of user patrickm2867
1 review
0 helpful votes
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July 5th, 2024
Verified purchase

Open package and began to install only to found out that I was missing some of the hardware. Luckily I did have some spare bolts that fit. You know what they say...fool me once shame on you fool me twice shame on me. I would be hesitant to order from here again

Reason I chose this business:

Search engine

Thumbnail of user giulianam13
Support R. – Extreme Terrain Rep

So sorry that your steps were missing hardware Patrick!
If that happens you can always contact us to send out replacement hardware.
I have left you a voicemail.
Please let me know if you have any questions. You can reach out to me
At EXT 1257.
I would be happy to speak with you.
Have a great day!

Amy

Thumbnail of user dustind253
2 reviews
0 helpful votes
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August 17th, 2024
Verified purchase

Extreme terrain has the best website by far. I really like being able to see the parts on my color jeep before I order anything.

Reason I chose this business:

The overall experience. Want to see what the parts look like on your jeep? Check! Want to watch a review and install video before you order? Check!

Thumbnail of user robertl5678
1 review
0 helpful votes
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September 7th, 2024
Verified purchase

Came in timely manner and packaged well. Top fit good. Will check with them when getting other items.

Reason I chose this business:

Had what I needed and thought I would give a try.

Thumbnail of user danielc4460
1 review
0 helpful votes
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June 29th, 2024
Verified purchase

Bought one set of steps/ rock sliders for Rubicon. Decided we didn't want to mess with body mount bolts. They took them back and paid the shipping. Then shipped us a different set for free. Very easy process and fast 3 day shipping. Very satisfied and will purchase more parts.

Thumbnail of user levid331
1 review
0 helpful votes
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September 3rd, 2024
Verified purchase

Had to sand the powder coating off the pcv port to have the hose fit and no directions in the box but pretty self explanatory

Reason I chose this business:

Have open box items and if you’re handy enough to fix or make things it works out. Sometimes the parts aren’t complete which is why they are open box. Saved big money at times

Thumbnail of user ricke154
2 reviews
0 helpful votes
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August 1st, 2024
Verified purchase

I picked out a new bumper and it got delivered the next day! It took me longer to get the old nuts removed than it did to get the new bumper delivered. Learned about PB Blaster.

Reason I chose this business:

Great experiences in the past too!

Thumbnail of user jonathanb1883
1 review
0 helpful votes
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July 5th, 2024
Verified purchase

The shopping experience, as always was good. Extreme has an awesome selection, and beings I had ordered these lug nuts 2 years ago, finding what I was looking for was easy. The product on the other hand is a bit disappointing. The threads on these nuts, or the metal used is soft and easy to strip

Thumbnail of user wayneh1011
1 review
0 helpful votes
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July 31st, 2024
Verified purchase

My first purchase was with the guidance of Kyle W. The second purchase was no trouble at all and I received my bumpers fast. I install them and they look wonderful on my Jeep.

Reason I chose this business:

I just ran across it on line looking for the bumpers for my Jeep

Thumbnail of user merrillf12
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

The wheel cover arrived in a reasonable time, was a perfect fit, easy to install, and most importantly my wife, who selected it, really liked it.

Thumbnail of user jerryk675
1 review
0 helpful votes
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July 5th, 2024
Verified purchase

I finally got to the point where I could purchase tires and a suspension lift for my JK. I had a few questions about my wheel selection. Got Anthony m on the phone. Very helpful technician very courteous and personable. Anthony made my experience incredibly enjoyable confirmed my decisions that I did all my research, and gave me a little discount that put me right at my budget. Want to thank you guys for making my dreams come true and Anthony and for being awesome.

Thumbnail of user christiet102
1 review
0 helpful votes
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July 18th, 2024
Verified purchase

I just ordered a product for my Wrangler. It was easy to search my exact parts, prices are reasonable and they honor our first responders! Shipping is fast.

Thumbnail of user robertb10463
1 review
0 helpful votes
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August 31st, 2024
Verified purchase

I needed some replacement lights for my TJ and after many searches I found just what I needed here at Extreme 👍👍 Thanks for being there 😁 B.

Reason I chose this business:

I needed some replacement lights for my TJ and after many searches I found just what I needed here at Extreme 👍👍 Thanks for being there 😁 B.

Thumbnail of user derricke.b
1 review
0 helpful votes
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October 9th, 2024
Verified purchase

Taney went out of her way to help me and to get me the best price. She was very patient and helpful.

Thumbnail of user scottp2101
1 review
0 helpful votes
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September 5th, 2024
Verified purchase

Needed just 1/2 inch of lift up front after installing a Warn winch. The spacers were perfect and easy to install!

Reason I chose this business:

Nice and easy to use website.

Thumbnail of user jerryt711
1 review
0 helpful votes
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September 20th, 2024
Verified purchase

I finally got the right one. There are company's that are selling the wrong ones Extreme Terrain is sell the right ones just like OEM.

Thumbnail of user mattg747
1 review
0 helpful votes
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September 2nd, 2024
Verified purchase

I bought the wrong ones. My fault I have 20 inch aluminum mag wheels, these are for the factory steel wheels.

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From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 23 days

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