Extreme Terrain has a rating of 4.4 stars from 9,457 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery, and great experience. Extreme Terrain ranks 4th among Auto Parts sites.
I am thankful for your business and timely delivery but tired of $#*!ing reviews with everything. Please just do a simple box check of satisfied and rating. Don't make me type something, People are busy working and don't appreciate the endless review game. Sincerely
My first experience was good but boy when you need them to step up for their mistakes, they can't be found. Therefore, my last experience was so bad I will no longer do business with ET, a company who only cares about a sale and doesn't care if their mistake causes problems for the customer
This is for Christmas for my granddaughters car. Pleased with all but the one part missing.
These were things my granddaughter asked for.
The seat covers are what I paid for an a little more, I like the material as well not cheap like I thought they would be.
Great prices
I'm completely satisfied with everything, I got my order in a short period of time, I put it in my Jeep and it looks freaking awesome.
Super nice store, products are excellent quality and they almost have everything that you need for your adventure hobby projects.
Extreme Terrain was great, no problems at all, the problem was with FedEx getting the package delivered.
Known for getting ones Jeep in top shape
Better discount offers, on cyber monday i qas going to place my order but when ibwas going to pay for it at it dis not allow me to use it
With Covid and hurricanes flying around, ordering parts can be a difficult job. However after days of calling around, I found a lift kit at ET and called to order it. Jay was my salesman and he said they only had 1 in stock in the warehouse and could make it to me by the weekend (Labor Day). I explained my situation (had a weekend off, needed parts by Friday) and he put me on hold to verify stock. After 5 mins or more, he comes back and tells me it is the warehouse and can ship 9-1. Well, I am now told it will not ship until 9-15,2 weeks after promised. I have my jeep tore apart in the garage, a borrowed car that i need to return monday. I ordered my shocks and control arms and had them expedited ($200 in EXTRA shipping costs) to ship it all in by Friday. After all, ET was going to have my lift kit here Friday for me to install this weekend. NOPE. They LIED. It was NOT in the warehouse. Now I have a tore apart jeep, paid $100 MORE from ET (over a local guy who said it would take 2 weeks) and overnighted/expedited other parts in to make a complete lift kit. After calling them, they offered a LAUGHABLE $20 gift card for my inconvenience. Not even close to the $200+ in expedited shipping costs and the $100 extra I paid at ET because they had it in stock. I am deleting their app and will NEVER shop there again. NEVER. Quadretec or Amazon from now one. ET will never get anymore of my money and you should be careful spending yours there. I tried to cancel my order but was told it would take a week or so to get the refund back on my card. I am stuck ordering the kit through ET, but I will never order anything there again and I will tell everyone i come in contact with about my problems and their $20 offer. $200 might have cooled the burn, but $20 was fuel to the fire.
Didn't take long for me to find the parts I needed and said parts arrived less than a week later.
EXCELLENT Experience...Knowledge support staff, willing to help and answer any of my questions. With quick delivery as well.
Came up on Google Search
This was a Christmas gift for my brother. Still don't know the outcome yet, till Christmas morning.
My brother has a jeep
I bought my new footpegs for my ford bronco, I am very happy they fit very well, fast shipping and good quality
Because it is the only online store that had more variety of side steps
Very good, I really like to buy from ExtremeTerrain app, it's so easy & everything is by category so is super
Should have come here in the 1st place to get the exact part and pricing i needed
Parts in stock
Found my item at a reasonable pricing.
Not OEM quality, but still acceptable.
Return customer
Bought a rack that I received that was not as described. Went to return it and it cost a small fortune to return. Don't belive these $#*!bags.
Well my order is on back order and the site then sent me a email asking if I received it?
Thank you for speaking with me.
If you have any questions-
Please let me know.
Amy
EXT 1257
Wrong information on website.
OnAug. 15 (From the webpage on Extreme Terrain.com) I ordered the Power Stop Z36 brake parts, two Rotors two Calibers and Pads. On the webpage it stated 3 inch Rotors, I TOOK A SCREEN SHOT OF THIS PAGE. I assumed the Rotors were the right size being that was what it said so I painted the hub part of the Rotor because they usually rust, and assembled the brakes. After finishing the job I realized both front wheels were seized. That is when I realized the Rotors were too big 3 1/4 inch. 8:30 AM I called Extreme Terrane and explained the situation. They won't take back the Rotors because of the paint, I asked to speak with a Supervisor (not available) OK so I removed the paint and cleaned them to brand new. 4:30PM I Called Extreme Terrain again, Still they won't take the Rotors and replace, ( supervisor not available) they said he will call me, supervisor never returned call. Called again Sat 9/20 8:35 spoke with a women Skylyn.? Agin asked for supervisor she put it in a report and said someone will call. I didn't hold my breath. The cause of the problem is they had the wrong information on the website which I ordered it from… this is not my fault. Now the information on the webpage has been changed to the right measurement, I have a snap shot of that page of what it was when I ordered the Rotors.
Products used:
All but Rotors
I need my installation information for my Tuesday November 15th@ 9:00am install of my fender flares for 5 star review
Because your easy to find on my email by the number of emails you send a day
Quality products and fast delivery! Love all the accessories I've purchased for my 2018 Wrangler JK
Michael
Used before
Web site was easy to navigate and find the right fit for my truck. Great place to shop.
Came up on my search and had just what I wanted
This product was exactly as it was descibed, it was delivered quickliy and installing it was easy took about 1/2 hour.
Very good experience
Great prices and selection of parts also like the install video's
Easy site to navigate and so far have always been able to get what i am looking for.
It has all things Jeep
Order fufillment was very fast. Unfiortunately, N-Fab included mismatched/wrong carriage bolts/nuts.
Good price. Fast order delivery.
I was pleased with this wedsigt have ordered alot of stuff so for and you
Guys all ways make it right if something does go wrong
Love the prices and if something goes wrong I know you guys will make it right
While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.
I am so sorry to hear that.
If you have any questions or need assistance-
Please feel free to reach out to our customer service.
We are happy to help.
Amy
EXT 1257