• Extreme Terrain

2024 CUSTOMER CHOICE AWARD

Extreme Terrain

Write a Review

Overview

Extreme Terrain has a rating of 4.4 stars from 9,457 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery, and great experience. Extreme Terrain ranks 4th among Auto Parts sites.

  • Quality
    254

Proactively asks for customer feedback

This company responds to reviews on average within 23 days

Positive reviews (last 12 months): 84.5%
Positive
3,375
Neutral
177
Negative
443

Instant Feedback

40,733 reviews

119
See all photos
How would you rate Extreme Terrain?
Top Positive Review

“I don't have time for your stupid fucking review bullshit.”

Brent B.
10/3/24

I am thankful for your business and timely delivery but tired of $#*!ing reviews with everything. Please just do a simple box check of satisfied and rating. Don't make me type something, People are busy working and don't appreciate the endless review game. Sincerely

Top Critical Review

“The company that doesn't care!”

Anthony T.
9/29/24

My first experience was good but boy when you need them to step up for their mistakes, they can't be found. Therefore, my last experience was so bad I will no longer do business with ET, a company who only cares about a sale and doesn't care if their mistake causes problems for the customer

Reviews (9,457)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1789) shopping experience (509) quality product (293) return process (34) fog lights (61)
Thumbnail of user galena15
1 review
0 helpful votes
  • Send Message
August 7th, 2023
Verified purchase

Shipping was quick & on time but I thought I ordered it with the brake flash module.

Thumbnail of user amandaa1594
1 review
0 helpful votes
  • Send Message
August 25th, 2023
Verified purchase

I need to know how to return and re-order wire harness extender for my 2011 Jeep Wrangler

Thumbnail of user giulianam13
Support R. – Extreme Terrain Rep

Thank you for speaking with me today.
If you have any questions, please let me know.

Amy
EXT 1257

Thumbnail of user jodyb400
1 review
0 helpful votes
  • Send Message
December 20th, 2023
Verified purchase

First time ordering and great selection. Definitely a repeat customer

Reason I chose this business:

Great prices

Thumbnail of user hannahl697
1 review
0 helpful votes
  • Send Message
December 20th, 2023
Verified purchase

Very fast delivery. Product is good quality and looks great!

Thumbnail of user brandyo16
2 reviews
0 helpful votes
  • Send Message
July 20th, 2023
Verified purchase

I just got the bumpers and installed. The shackle mounts are already starting to rust in areas

Reason I chose this business:

Likes the design of the bumper

Thumbnail of user giulianam13
Support R. – Extreme Terrain Rep

I am really sorry to hear that,
I see you have already reached out to our customer service.
If you have any questions, please let us know.

Amy
EXT 1257

Thumbnail of user daniele1140
1 review
0 helpful votes
  • Send Message
June 16th, 2023
Verified purchase

I love this app. It's my favorite spot to get Jeep stuff Everything I want is here.

Reason I chose this business:

Because it’s the best

Thumbnail of user marks6304
1 review
0 helpful votes
  • Send Message
June 13th, 2023
Verified purchase

Found the one I like, ordered it, few day later it arrived. Simple, easy, and works well.

Reason I chose this business:

Purchased from before.

Thumbnail of user stevek1520
1 review
0 helpful votes
  • Send Message
December 2nd, 2022
Verified purchase

The bumper and winch combo is exactly what my Wrangler needed! Great price and delivered on time.

Reason I chose this business:

They had what I needed.

Thumbnail of user williamt2351
1 review
0 helpful votes
  • Send Message
May 31st, 2023
Verified purchase

Website and phone support is great!
I ordered quite a few items and have been extremely pleased.

Thumbnail of user charlesf1382
1 review
0 helpful votes
  • Send Message
May 28th, 2023
Verified purchase

Site was great. Product is poorly made to be nice. Other than being disappointed it was ok

Thumbnail of user natalyab29
1 review
0 helpful votes
  • Send Message
November 19th, 2022
Verified purchase

Got my lights for my jeep on the exact date it said and they turned out sick

Reason I chose this business:

Reliable website

Thumbnail of user kylev130
1 review
0 helpful votes
  • Send Message
July 13th, 2022
Verified purchase

Easy as a click to buy ship and receive! Thanks! Always have items in stock as well!

Reason I chose this business:

I get regular emails on deals and decided to buy once my item I’ve been wanting went on sale. The gloss black door handles look great to replace the faded ones Toyota puts on the SR5 stock. Really set my truck off.

Thumbnail of user markc3750
1 review
0 helpful votes
  • Send Message
November 17th, 2022
Verified purchase

My order was shipped out the next day and arrived quickly. It was packaged well, no issues.

Reason I chose this business:

Decent price, free shipping, ok reviews. Would order from again

Thumbnail of user justinl686
2 reviews
0 helpful votes
  • Send Message
May 7th, 2023
Verified purchase

Order came fast and the mirror was the exact replacement I needed it to be. Perfect experience.

Reason I chose this business:

The mirror I needed was on sale.

Thumbnail of user keithr681
2 reviews
0 helpful votes
  • Send Message
October 24th, 2022
Verified purchase

Very easy to make the selection from the website. Shipment came a day earlier than was quoted

Reason I chose this business:

Purchased from them before with good results

Thumbnail of user charlesr2020
1 review
0 helpful votes
  • Send Message
April 17th, 2023
Verified purchase

We recently purchased a 1997 jeep and Extreme Terrain has the best prices and product in stock.

Reason I chose this business:

Price and product.

Thumbnail of user theresag493
1 review
0 helpful votes
  • Send Message
July 3rd, 2022
Verified purchase

My cover fit perfectly! I love it! Thank You to your customer service for answering my questions!

Reason I chose this business:

They are the only ones that had the cover I wanted!

Thumbnail of user giulianam13
Support R. – Extreme Terrain Rep

Thank you for your feedback!
If you would like to discuss your review, please feel free to reach out.
I hope to hear from you soon.

Amy
Ext 257

Thumbnail of user kend440
1 review
0 helpful votes
  • Send Message
July 2nd, 2022
Verified purchase

The website works well. I've been satisfied with my previous orders. The site has a good selection.

Thumbnail of user giulianam13
Support R. – Extreme Terrain Rep

Thank you for your feedback!
If you would like to discuss your review, please feel free to reach out.
I hope to hear from you soon.

Amy
Ext 257

Thumbnail of user angels478
1 review
0 helpful votes
  • Send Message
October 20th, 2022
Verified purchase

Outstanding service I'm very happy with my product can't wait to shop more accessories for my jeep

Thumbnail of user jdr24
1 review
0 helpful votes
  • Send Message
October 12th, 2022
Verified purchase

Extreme Terrain is by far the best site for all my Jeep parts for repairs and upgrades.

Thumbnail of user rickm986
1 review
0 helpful votes
  • Send Message
October 9th, 2022
Verified purchase

Products are easy to find, and always of good quality. Check-out is a breeze. Shipping is quick.

Thumbnail of user kerrys425
1 review
0 helpful votes
  • Send Message
March 31st, 2023
Verified purchase

Was delivered in 2 days! Ordering was very easy, great price, can't wait to get it installed.

Reason I chose this business:

Best choice and price

Thumbnail of user louisg421
1 review
0 helpful votes
  • Send Message
March 29th, 2023
Verified purchase

Difficult to put on Jeep needs a label saying front or rear or side.
Otherwise it's great!

Thumbnail of user youssefb62
1 review
0 helpful votes
  • Send Message
October 3rd, 2022
Verified purchase

It was great for the most part. But one side was a little hard to stick on

Reason I chose this business:

It looked like a good website

Thumbnail of user jacobg511
1 review
0 helpful votes
  • Send Message
March 21st, 2023
Verified purchase

The description of the product was very vague. Luckily it fit but barely. So all is good

Reason I chose this business:

Only place I found that sold what I needed

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 23 days

How do I know I can trust these reviews about Extreme Terrain?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Extreme Terrain?