• Extreme Terrain

2024 CUSTOMER CHOICE AWARD

Extreme Terrain

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Overview

Extreme Terrain has a rating of 4.4 stars from 9,457 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery, and great experience. Extreme Terrain ranks 4th among Auto Parts sites.

  • Quality
    254

Proactively asks for customer feedback

This company responds to reviews on average within 23 days

Positive reviews (last 12 months): 84.5%
Positive
3,377
Neutral
177
Negative
443

Instant Feedback

40,733 reviews

119
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How would you rate Extreme Terrain?
Top Positive Review

“I don't have time for your stupid fucking review bullshit.”

Brent B.
10/3/24

I am thankful for your business and timely delivery but tired of $#*!ing reviews with everything. Please just do a simple box check of satisfied and rating. Don't make me type something, People are busy working and don't appreciate the endless review game. Sincerely

Top Critical Review

“The company that doesn't care!”

Anthony T.
9/29/24

My first experience was good but boy when you need them to step up for their mistakes, they can't be found. Therefore, my last experience was so bad I will no longer do business with ET, a company who only cares about a sale and doesn't care if their mistake causes problems for the customer

Reviews (9,457)

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Reviews that mention popular keywords

customer service (1789) shopping experience (509) quality product (293) return process (34) fog lights (61)
Thumbnail of user laurend618
1 review
0 helpful votes
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November 12th, 2022
Verified purchase

Fast delivery! Had a mark on my bumper which was disappointing, but it came on time.

Reason I chose this business:

It had the bumper I wanted

Thumbnail of user donj286
1 review
0 helpful votes
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May 21st, 2022
Verified purchase

Still waiting for my order said yea t would be Wednesday but no order or update

Thumbnail of user giulianam13
Support R. – Extreme Terrain Rep

I'm so sorry to hear about your experience!

I have attempted to contact you by phone and sent you an email so that I can help.

I hope to hear from you soon.

Amy
Ext 257

Thumbnail of user ethand173
1 review
0 helpful votes
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November 8th, 2022
Verified purchase

Lots of products and excellent customer service, ordered leaf springs and they came in 3 days

Thumbnail of user jamesa2643
1 review
0 helpful votes
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July 8th, 2022
Verified purchase

Everything arrived in a timely manner. Very happy with the quality of the products I ordered

Thumbnail of user joej1102
1 review
0 helpful votes
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April 30th, 2023
Verified purchase

Was delivered on time, fast service! Always had good service when buying my parts thank you!

Reason I chose this business:

Love there parts and service

Thumbnail of user josephp2451
1 review
0 helpful votes
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April 27th, 2023
Verified purchase

Fast response, had what I wanted. Easy to install. Will buy again when I want something.

Reason I chose this business:

Used company before

Thumbnail of user dustinv54
1 review
0 helpful votes
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April 27th, 2023
Verified purchase

It was great. All the prices are fair and the site is easy to navigate through

Thumbnail of user joanns452
1 review
0 helpful votes
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April 20th, 2023
Verified purchase

So far the ordering experience was perfect. I will know more once I receive my item.

Thumbnail of user mannyt18
2 reviews
0 helpful votes
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October 20th, 2022
Verified purchase

So far so good items ordered arrived in a timely manner and no damage to report

Reason I chose this business:

I have you catalog for my Jeep Gladiator

Thumbnail of user brians3575
1 review
0 helpful votes
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April 11th, 2023
Verified purchase

Website is easy to use and tells you exactly what you need for your exact vehicle.

Reason I chose this business:

It was the easiest way to find the parts that fit

Thumbnail of user roneldt
1 review
0 helpful votes
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October 9th, 2022
Verified purchase

My order was very good and i like it you can trust extreme for your order

Reason I chose this business:

Because Extreme have a good product

Thumbnail of user richl145
1 review
0 helpful votes
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March 28th, 2022
Verified purchase

Placed order on Sunday and it shipped that night. You guys are on top of things.

Thumbnail of user timj441
1 review
0 helpful votes
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September 21st, 2022
Verified purchase

I love your site you have so many items to choose from great products great prices

Thumbnail of user russellp380
2 reviews
0 helpful votes
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March 12th, 2023
Verified purchase

Ordered parts for our old Jeep. Received them as ordered. Will order from ET again.

Thanks!

Thumbnail of user andrewt1114
1 review
0 helpful votes
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May 8th, 2022
Verified purchase

The exhaust is loud especially when you give it some gas but certainly still worth it

Reason I chose this business:

Easy to use and has a large library of parts

Reason I chose this product:

Wanted a more aggressive sound from my jeep

Quality
Thumbnail of user johnb8819
1 review
0 helpful votes
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May 9th, 2022
Verified purchase

Unlike some companies you can actually get somebody on the phone when you have a question.

Reason I chose this product:

I've done business in the past with the extreme terrain it with no issues.

Quality
Thumbnail of user brycem118
1 review
0 helpful votes
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June 15th, 2022
Verified purchase

Easy to order, great price, free & fast shipping. Appreciate the video instructions on the website!

Reason I chose this business:

I trust XT and didn’t want to order thru Amazon.

Thumbnail of user jackl894
1 review
0 helpful votes
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September 3rd, 2022
Verified purchase

Easy checkout. Got a Labor Day Discount! Received Spare Tire Cover and installed it same day.

Reason I chose this business:

Found the item I wanted, and got a Discount!

Thumbnail of user marka2587
1 review
0 helpful votes
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February 15th, 2023
Verified purchase

So far everything we have ordered has worked out great. We really like what y'all offer

Reason I chose this business:

Products y’all offer are what we are looking for

Thumbnail of user thomask1962
1 review
0 helpful votes
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February 14th, 2023
Verified purchase

Website was super easy to navigate through - Pricing seemed to be fair - Good selection on product

Thumbnail of user scottr1554
2 reviews
0 helpful votes
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May 6th, 2022
Verified purchase

It's always a pleasure buying from you guys. Parts in stock, fast shipping, and quality parts!

Reason I chose this business:

Part availability and price!

Quality
Thumbnail of user joshuae389
1 review
0 helpful votes
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February 10th, 2023
Verified purchase

Ordering from the site was super simple and I received the part fast with no delays!

Reason I chose this business:

Lots of parts to choose from with tons of customer pictures to see the parts on your vehicle.

Thumbnail of user christinad826
1 review
0 helpful votes
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February 10th, 2023
Verified purchase

This was my first order and I am pleased with the speed of shipping and pricing.

Reason I chose this business:

I found the app after purchasing my first Jeep and liked it

Thumbnail of user karenr1120
2 reviews
0 helpful votes
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August 25th, 2022
Verified purchase

Sorry it's not installed yet. My Jeep is going tomorrow to the dealership for the installation.

Reason I chose this business:

A friend mentioned it to me.

Thumbnail of user charlesc2804
1 review
0 helpful votes
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January 29th, 2023
Verified purchase

Great ordering process! Easily tracked and wife is thrilled with her 1st upgrade to her Jeep!

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From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 23 days

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