• Extreme Terrain

2024 CUSTOMER CHOICE AWARD

Extreme Terrain

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Overview

Extreme Terrain has a rating of 4.4 stars from 9,453 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery, and great experience. Extreme Terrain ranks 4th among Auto Parts sites.

  • Quality
    254

Proactively asks for customer feedback

This company responds to reviews on average within 23 days

Positive reviews (last 12 months): 84.5%
Positive
3,377
Neutral
177
Negative
443

Instant Feedback

40,726 reviews

119
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How would you rate Extreme Terrain?
Top Positive Review

“I don't have time for your stupid fucking review bullshit.”

Brent B.
10/3/24

I am thankful for your business and timely delivery but tired of $#*!ing reviews with everything. Please just do a simple box check of satisfied and rating. Don't make me type something, People are busy working and don't appreciate the endless review game. Sincerely

Top Critical Review

“The company that doesn't care!”

Anthony T.
9/29/24

My first experience was good but boy when you need them to step up for their mistakes, they can't be found. Therefore, my last experience was so bad I will no longer do business with ET, a company who only cares about a sale and doesn't care if their mistake causes problems for the customer

Reviews (9,453)

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Reviews that mention popular keywords

customer service (1789) shopping experience (509) quality product (293) return process (34) fog lights (61)
Thumbnail of user jamesd5057
1 review
0 helpful votes
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November 11th, 2023
Verified purchase

I took only 6 days from order to unpacking. Much appreciated.

Thumbnail of user debram2036
1 review
0 helpful votes
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November 8th, 2023
Verified purchase

Lots of items to choose from as well as prices being low to high

Reason I chose this business:

Surfing the internet

Thumbnail of user randyb1161
1 review
0 helpful votes
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November 11th, 2023
Verified purchase

It was all here and exactly what I order thank you

Reason I chose this business:

Free shipping and handling and had all the products I was looking for

Thumbnail of user brettr236
1 review
0 helpful votes
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November 11th, 2023
Verified purchase

Extremely fast shipping! Item was shipped out the day I ordered.

Reason I chose this business:

From past experience

Thumbnail of user davidc8752
1 review
0 helpful votes
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November 10th, 2023
Verified purchase

It was shipped quickly. Looks like a good quality exhaust.

Reason I chose this business:

They have lots of parts. Never have had any problems ordering anything from Extreme Terrain.

Thumbnail of user roberts9604
1 review
0 helpful votes
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November 8th, 2023
Verified purchase

All parts arrived unscathed and quickly. The full kit had all the hardware for the job.

Reason I chose this business:

The full kit was available when a couple of other companies didn’t list it as such, even though they were supposed to carry it. Extreme Terrain was cheaper as well. Free shipping was a plus, too!

Thumbnail of user wendyr752
1 review
0 helpful votes
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November 10th, 2023
Verified purchase
• Updated review

Quick and easy. Husband is installing this weekend.

Ok
December 7th, 2022
Verified purchase
• Previous review

I was emailed a coupon for $10 off and the website wouldn't take my coupon

Thumbnail of user michaelp6389
1 review
0 helpful votes
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November 9th, 2023
Verified purchase

This is a quality product that has easy instructions for assembly.

Reason I chose this business:

There aren't a lot of sites with Cherokee trailhawk parts.

Thumbnail of user kristinah320
1 review
0 helpful votes
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November 9th, 2023
Verified purchase

Just put them on about a week ago, and they are staying out pretty good! No problems yet!

Thumbnail of user douglasn283
1 review
0 helpful votes
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October 13th, 2023
Verified purchase

My order was processed and shipped promptly. It was exactly what I ordered.

Reason I chose this business:

Rating and price

Thumbnail of user hansd68
1 review
0 helpful votes
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October 13th, 2023
Verified purchase

Great company and great product! Love the 50 cal. US flag bullet antenna.

Reason I chose this business:

We have dealt with Extreme Terrain before and never had a problem with them...

Thumbnail of user moisesc70
1 review
0 helpful votes
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November 9th, 2023
Verified purchase

Experience was great and fast shipping. Love shopping with them.

Reason I chose this business:

Have everything I need

Thumbnail of user renatob34
1 review
0 helpful votes
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November 8th, 2023
Verified purchase

Easy to shop, website filtering feature is very good based on my vehicle

Reason I chose this business:

Wide variety of options to choose, great videos showing how to install many items.

Thumbnail of user michaelm7116
2 reviews
0 helpful votes
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November 8th, 2023
Verified purchase

Perfect replacement Parts! At a great Price too...

Thumbnail of user joed1699
1 review
0 helpful votes
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August 27th, 2023
Verified purchase

Always a pleasure to get what is ordered in a timely manor! Thank you!

Reason I chose this business:

Past experience

Thumbnail of user kristyb264
1 review
0 helpful votes
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August 27th, 2023
Verified purchase

I love ordering from extreme terrain I've never had an issue with an order

Reason I chose this business:

Best place for offroad parts

Thumbnail of user anthonya1735
1 review
0 helpful votes
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October 11th, 2023
Verified purchase

I was able to find exactly what I needed. Always a quality product

Reason I chose this business:

Usually have a good experience

Thumbnail of user jessies276
1 review
0 helpful votes
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August 22nd, 2023
Verified purchase

All items were shipped in reasonable amount of time and all item are here

Thumbnail of user brianp2320
1 review
0 helpful votes
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November 8th, 2023
Verified purchase

Super fast shipping no problem's will be ordering from again! Thank you!

Reason I chose this business:

Killer looking parts and great website!

Thumbnail of user jeffreyh1574
1 review
0 helpful votes
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November 8th, 2023
Verified purchase

Had what I wanted delivered in a reasonable time didn't have any hassles until this survey

Thumbnail of user nathanp588
1 review
0 helpful votes
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November 14th, 2023
Verified purchase

Took too long to get my parts. Would rather use Amazon

Thumbnail of user giulianam13
Support R. – Extreme Terrain Rep

I am very sorry to hear that.
I see that your item was delivered.
Please let me know if you have any questions.

Amy
EXT 1257

Thumbnail of user donb1136
1 review
0 helpful votes
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July 16th, 2023
Verified purchase

I paid for my lift kit and 4 days after it was supposed to arrive I still don't have it

Thumbnail of user giulianam13
Support R. – Extreme Terrain Rep

I am sorry to hear that.
With the information provided I could only
Find one order that you chatted in about to request that
It was cancelled. I see that it was.
If you are speaking about another order you have with us, I
Would be happy to look into that for you.
Please let me know if you have any questions.

Amy
EXT 1257

Thumbnail of user diondrej2
1 review
0 helpful votes
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April 8th, 2023
Verified purchase

Got the right parts fast. Was able to to get my truck back on the road asap because of it

Thumbnail of user henryf382
1 review
0 helpful votes
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April 8th, 2023
Verified purchase

I love it so awesome! I ordered more part I have a Jeep and adding items to loving Extreme terrain

Reason I chose this business:

I owe a Jeep has everything I need

Thumbnail of user brandonp637
1 review
0 helpful votes
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March 26th, 2023
Verified purchase

Easy install and only took me an hour and a half! Great sound and good increase in HP! Thank you!

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From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 23 days

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