• Extreme Terrain

2024 CUSTOMER CHOICE AWARD

Extreme Terrain

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Overview

Extreme Terrain has a rating of 4.4 stars from 9,451 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery, and great experience. Extreme Terrain ranks 4th among Auto Parts sites.

  • Quality
    254

Proactively asks for customer feedback

This company responds to reviews on average within 23 days

Positive reviews (last 12 months): 84.5%
Positive
3,376
Neutral
177
Negative
442

Instant Feedback

40,718 reviews

119
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How would you rate Extreme Terrain?
Top Positive Review

“I don't have time for your stupid fucking review bullshit.”

Brent B.
10/3/24

I am thankful for your business and timely delivery but tired of $#*!ing reviews with everything. Please just do a simple box check of satisfied and rating. Don't make me type something, People are busy working and don't appreciate the endless review game. Sincerely

Top Critical Review

“The company that doesn't care!”

Anthony T.
9/29/24

My first experience was good but boy when you need them to step up for their mistakes, they can't be found. Therefore, my last experience was so bad I will no longer do business with ET, a company who only cares about a sale and doesn't care if their mistake causes problems for the customer

Reviews (9,451)

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Reviews that mention popular keywords

customer service (1789) shopping experience (509) quality product (293) return process (34) fog lights (61)
Thumbnail of user jasond1171
1 review
0 helpful votes
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March 30th, 2022
Verified purchase

Everything I've ordered has been exactly as described and even been delivered early.

Thumbnail of user joshuaw746
1 review
0 helpful votes
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May 23rd, 2022
Verified purchase

Great it was a gift that will be enjoyed by a jeep owner

Thumbnail of user christopherd1594
1 review
0 helpful votes
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November 21st, 2022
Verified purchase

I had a wonderful experience you guys are awesome thank you so much

Reason I chose this business:

Great off road equipment

Thumbnail of user kathys1853
1 review
0 helpful votes
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March 29th, 2022
Verified purchase

Always find what I am looking for. Thank you for being so helpful.

Thumbnail of user phillipa195
1 review
0 helpful votes
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August 11th, 2022
Verified purchase

The antenna I received does not get any reception, how can I return?

Thumbnail of user giulianam13
Support R. – Extreme Terrain Rep

Thank you for speaking with me!

If you need anything else, please let us know.

Thumbnail of user hardym33
1 review
0 helpful votes
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November 13th, 2022
Verified purchase

Smooth not that much to say ordered and eating for it to arrive

Thumbnail of user ryanr780
1 review
0 helpful votes
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March 28th, 2022
Verified purchase

Any time I've ordered from them I've received it in a timely manner.

Thumbnail of user elvav8
1 review
0 helpful votes
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July 9th, 2022
Verified purchase

Overall great product just as is on the pictures. Sturdy and great quality.

Thumbnail of user chavisr
1 review
0 helpful votes
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November 3rd, 2022
Verified purchase

I'm very happy and excited to be able to drive my jeep again

Reason I chose this business:

Great prices

Thumbnail of user scotts3021
1 review
0 helpful votes
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July 6th, 2022
Verified purchase

I was very happy with how fast i received my order. Thank you

Thumbnail of user davidv1930
1 review
0 helpful votes
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May 22nd, 2023
Verified purchase

Not very good quality,graphics were faded. The pictures in your website were misleading.

Reason I chose this business:

Searched internet for bronco gear.

Thumbnail of user giulianam13
Support R. – Extreme Terrain Rep

I am so sorry to hear that.
Please reach out if you would like to discuss.
I look forward to speaking with you.

Amy
EXT 257

Thumbnail of user kerryd168
1 review
0 helpful votes
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July 5th, 2022
Verified purchase

Quick service and always have quality products. I have a Bikini Pearl JL

Reason I chose this business:

Purchased before

Thumbnail of user noraf96
1 review
0 helpful votes
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April 20th, 2023
Verified purchase

I ordered one color and received a different color not happy about it.

Reason I chose this business:

Purchased runner boards for my truck which I liked. Fit perfect.

Thumbnail of user pierreb163
1 review
0 helpful votes
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October 25th, 2022
Verified purchase

They had the upgraded parts I needed and I got them very quickly.

Thumbnail of user jeffb2385
1 review
0 helpful votes
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April 18th, 2023
Verified purchase

Recently ordered and received my floor mats really fast and they fit perfectly.

Thumbnail of user adama856
1 review
0 helpful votes
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October 23rd, 2022
Verified purchase

Parts came faster than ordering on Amazon, parts selection is quality and plentiful.

Reason I chose this business:

Largest selection of half doors for Jeeps.

Thumbnail of user johnw6809
1 review
0 helpful votes
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April 14th, 2023
Verified purchase

Only place I buy my wrangler parts from, great quality and great value

Reason I chose this business:

Always use extreme terrain

Thumbnail of user michaelw5377
1 review
0 helpful votes
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October 19th, 2022
Verified purchase

Ordered four wheels and they shipped quickly Product was perfect and as advertised.

Thumbnail of user ericc1991
1 review
0 helpful votes
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April 10th, 2023
Verified purchase

Products easy to search, good selection on hand and fast shipping and delivery.

Reason I chose this business:

Good reviews and products I wanted actually on had

Thumbnail of user jingerk
2 reviews
0 helpful votes
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October 9th, 2022
Verified purchase

Ordering was easy, shipping was quick & it fits perfect and looks fantastic!

Thumbnail of user robt328
2 reviews
0 helpful votes
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April 13th, 2022
Verified purchase

The site was easy to use and made my shopping quick and painless.

Thumbnail of user matta364
1 review
0 helpful votes
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March 26th, 2023
Verified purchase

Easy online ordering. Plus tracking made it easy to keep an eye on

Reason I chose this business:

Good pricing and well known site

Thumbnail of user tonyh1066
1 review
0 helpful votes
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October 1st, 2022
Verified purchase

Install was easy. Just as i needed. Planning on future purchase as well

Reason I chose this business:

Variety of choices

Thumbnail of user jorgeb272
1 review
0 helpful votes
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March 15th, 2023
Verified purchase

Shipping was fast, material of the product was amazing, super easy to install.

Thumbnail of user normt29
2 reviews
0 helpful votes
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April 13th, 2023
Verified purchase

I have a voucher to use and was never prompted to indicate such.

Thumbnail of user amyd1475
Amy D. – Extreme Terrain Rep

I am so sorry to hear that.
If you have a credit or voucher you would like to apply-
Our customer service can assist you with that.
When you are placing an order, give us a call.
Currently after reviewing your order I can
See you still have it to use.
I hope this helps!

Amy
EXT 1257

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From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 23 days

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