• Extreme Terrain

2024 CUSTOMER CHOICE AWARD

Extreme Terrain

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Overview

Extreme Terrain has a rating of 4.4 stars from 9,451 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery, and great experience. Extreme Terrain ranks 4th among Auto Parts sites.

  • Quality
    254

Proactively asks for customer feedback

This company responds to reviews on average within 23 days

Positive reviews (last 12 months): 84.5%
Positive
3,377
Neutral
177
Negative
442

Instant Feedback

40,716 reviews

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How would you rate Extreme Terrain?
Top Positive Review

“I don't have time for your stupid fucking review bullshit.”

Brent B.
10/3/24

I am thankful for your business and timely delivery but tired of $#*!ing reviews with everything. Please just do a simple box check of satisfied and rating. Don't make me type something, People are busy working and don't appreciate the endless review game. Sincerely

Top Critical Review

“The company that doesn't care!”

Anthony T.
9/29/24

My first experience was good but boy when you need them to step up for their mistakes, they can't be found. Therefore, my last experience was so bad I will no longer do business with ET, a company who only cares about a sale and doesn't care if their mistake causes problems for the customer

Reviews (9,451)

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Reviews that mention popular keywords

customer service (1788) shopping experience (509) quality product (293) return process (34) fog lights (61)
Thumbnail of user debt169
1 review
0 helpful votes
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October 15th, 2023
Verified purchase

Amazing product and delivery! Thank you! Love how it looks on the Jeep!

Reason I chose this business:

Google search for product. Have ordered here before as well.

Thumbnail of user victorl485
2 reviews
0 helpful votes
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October 11th, 2023
Verified purchase

Easy to search and order products
Products seem to be hi quality

Reason I chose this business:

Easier to work with

Thumbnail of user garrettk75
1 review
0 helpful votes
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July 31st, 2023
Verified purchase

They had the part that i needed. Shipping was quick and affordable have not installed the part yet

Thumbnail of user ryand954
1 review
0 helpful votes
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July 30th, 2023
Verified purchase

It was easy to find what I was looking for and it being in stock unlike other sites.

Reason I chose this business:

Item in stock and at an affordable price

Thumbnail of user joshuar1059
1 review
0 helpful votes
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October 15th, 2023
Verified purchase

Still have not installed product, but look flawless and quality built.

Thumbnail of user davidk2893
2 reviews
0 helpful votes
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October 15th, 2023
Verified purchase

Received when promised, fast and professional service

Reason I chose this business:

Repeat customer, it would have to b customer service

Thumbnail of user milesj55
1 review
0 helpful votes
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October 15th, 2023
Verified purchase

Service was fast and I like the way they put your color Jeep so you can see how it would look.

Thumbnail of user tellyw6
1 review
0 helpful votes
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October 14th, 2023
Verified purchase

I'm really pleased with my experience and love the products I received.

Reason I chose this business:

I found what I was looking for in the catalog

Thumbnail of user rogerd589
2 reviews
0 helpful votes
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July 21st, 2023
Verified purchase

Nice product, shipping was a little slow. It took a few days longer than I thought it should.

Reason I chose this business:

They usually have what I need

Thumbnail of user michaelw6300
1 review
0 helpful votes
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July 21st, 2023
Verified purchase

Very pleased with my order. Order was easy to place online and the fit checking made it easy.

Reason I chose this business:

Honestly got tired of looking and debating whether to buy or not. When looking at your website I just decided to go ahead.

Thumbnail of user cesara162
1 review
0 helpful votes
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July 8th, 2023
Verified purchase

Bought a set of wheel and not they were fast in shipping but they look better in person.

Reason I chose this business:

The website had great reviews so I had to give them a chance and did not disappoint

Thumbnail of user robinf540
1 review
0 helpful votes
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July 2nd, 2023
Verified purchase

I got the parts I ordered and received them in less than a week and everything worked fine

Thumbnail of user kathyb1610
1 review
0 helpful votes
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November 15th, 2022
Verified purchase

It is a Christmas present. I haven't opened it.I j it at hope I ordered the correct item.

Reason I chose this business:

My grandson did!

Thumbnail of user johnl6165
1 review
0 helpful votes
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April 14th, 2023
Verified purchase

I had everything I was looking for at a reasonable price. I will definitely shop with them again.

Thumbnail of user stephaniec2477
1 review
0 helpful votes
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March 25th, 2023
Verified purchase

Perfect antenna for my jeep I love it! Love all the different sizes you can get. Thank you!

Reason I chose this business:

Recommend on social media.

Thumbnail of user rolandov28
2 reviews
0 helpful votes
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June 23rd, 2022
Verified purchase

According to my account it was supposed to be shipping out june 29,2022, but I got it 6/21

Reason I chose this business:

I have order from Extreme Terrain before for my Jeep

Thumbnail of user joell377
1 review
0 helpful votes
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June 22nd, 2022
Verified purchase

Was missing the a cap for one of the tires. Contacted customer service and one is being sent

Reason I chose this business:

My brother had a good experience

Thumbnail of user amandac2093
1 review
0 helpful votes
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June 20th, 2022
Verified purchase

I got what I ordered quickly in time for Father's Day. Overall very pleased with what we received.

Thumbnail of user mastroe
2 reviews
0 helpful votes
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September 14th, 2022
Verified purchase

Fast delivery of my new tires mounted on rims. Had installed on my Jeep in about 90 minutes

Thumbnail of user tomp1327
2 reviews
0 helpful votes
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February 27th, 2023
Verified purchase

Ordered a light switch for my 2000 wrangler it was delivered quickly and was just what it needed.

Reason I chose this business:

Used your services with my last jeep

Thumbnail of user edm827
1 review
0 helpful votes
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September 12th, 2022
Verified purchase

See above, it was just delivered, broken box. I haven't been able to check if it was bent.

Reason I chose this business:

You're on my list.

Thumbnail of user garys2195
2 reviews
0 helpful votes
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June 9th, 2022
Verified purchase

Every time I order from here the parts show up on time, and are exactly what I ordered.

Thumbnail of user jorgem708
1 review
0 helpful votes
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October 13th, 2023
Verified purchase

2 of the rotors were very scratched but overall fast shipping

Thumbnail of user owenp51
2 reviews
0 helpful votes
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June 3rd, 2022
Verified purchase

It was easy to find what i was looking for, even easier to check out with pay pal

Reason I chose this business:

One reason is i love that i can see what ever i am shopping for on a jeep of my color.

Thumbnail of user laurac2758
1 review
0 helpful votes
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December 25th, 2022
Verified purchase

Everything was great it came in on time love the magazine and the website have a great holiday

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From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 23 days

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