• Extreme Terrain

2024 CUSTOMER CHOICE AWARD

Extreme Terrain

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Overview

Extreme Terrain has a rating of 4.4 stars from 9,449 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery, and great experience. Extreme Terrain ranks 4th among Auto Parts sites.

  • Quality
    254

Proactively asks for customer feedback

This company responds to reviews on average within 23 days

Positive reviews (last 12 months): 84.5%
Positive
3,376
Neutral
177
Negative
442

Instant Feedback

40,713 reviews

119
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How would you rate Extreme Terrain?
Top Positive Review

“I don't have time for your stupid fucking review bullshit.”

Brent B.
10/3/24

I am thankful for your business and timely delivery but tired of $#*!ing reviews with everything. Please just do a simple box check of satisfied and rating. Don't make me type something, People are busy working and don't appreciate the endless review game. Sincerely

Top Critical Review

“The company that doesn't care!”

Anthony T.
9/29/24

My first experience was good but boy when you need them to step up for their mistakes, they can't be found. Therefore, my last experience was so bad I will no longer do business with ET, a company who only cares about a sale and doesn't care if their mistake causes problems for the customer

Reviews (9,449)

Rating

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Reviews that mention popular keywords

customer service (1788) shopping experience (509) quality product (293) return process (34) fog lights (61)
Thumbnail of user jaimev83
2 reviews
0 helpful votes
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June 22nd, 2023
Verified purchase

Great quality, easy to install and look great. I Would recommend.

Reason I chose this business:

I googled Jeep parts

Thumbnail of user michaelh7126
1 review
0 helpful votes
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June 21st, 2023
Verified purchase

Quick and easy.it was easy to order, and product arrived quickly.

Reason I chose this business:

Best selection

Thumbnail of user karenm5259
1 review
0 helpful votes
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June 21st, 2023
Verified purchase

All my questions were answered and helped me place my order for a complete soft top for my Jeep.

Thumbnail of user williame1343
2 reviews
0 helpful votes
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June 20th, 2023
Verified purchase

I received my order quickly and it's exactly what i needed.

Thumbnail of user michaelr6038
1 review
0 helpful votes
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June 18th, 2023
Verified purchase

Arrived early and in great shape. Fit perfect and looks marvelous!

Reason I chose this business:

The only place for keep accessories

Thumbnail of user joshuak190
2 reviews
0 helpful votes
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December 3rd, 2022
Verified purchase

Great condition, great price, only missing some instal hardware *as described*

Reason I chose this business:

They’re boss

Thumbnail of user shanez14
1 review
0 helpful votes
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April 27th, 2022
Verified purchase

Great looking and great fit! I would highly recommend this product.

Reason I chose this business:

Alot of great reviews and products

Thumbnail of user ryanm1005
2 reviews
0 helpful votes
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December 2nd, 2022
Verified purchase

Easy order placement and Black Friday discount made buying experience easy

Reason I chose this business:

Online video review and needed a step

Thumbnail of user lorenz10
1 review
0 helpful votes
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May 24th, 2023
Verified purchase

Very easy to install, very sturdy and they look super sharp.

Reason I chose this business:

I always use Extreme Terrain.
Fantastic Quality.
Great Service.
You can't beat the professionalism and Knowledge of the staff.
Thank you everyone..

Thumbnail of user markl2794
2 reviews
0 helpful votes
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November 19th, 2022
Verified purchase

Easy ordering process, reasonable price, quick shipping, and pretty easy install.

Reason I chose this business:

Best selection and prices.

Thumbnail of user ianb882
1 review
0 helpful votes
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May 17th, 2023
Verified purchase

Inexpensive cover. Inexpensive clamps. A little ingenuity and it looks good

Reason I chose this business:

It was in stock

Thumbnail of user armonc2
2 reviews
0 helpful votes
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November 14th, 2022
Verified purchase
• Updated review

Fast, easy, and accurate. Got what I paid for and PDQ!

Reason I chose this business:

Because Amazon sent me Rugged Ridge and it did not fit!

FREE SHIPPING?
December 13th, 2022
Verified site experience
• Previous review

FREE SHIPPING? Then you stick a $40 "oversize item fee" on me!

Quick and easy and you had the parts in stock!
November 7th, 2022
Verified site experience
• Previous review
Reason I chose this business:

You have served me well in the past.

Quick and easy to follow
November 4th, 2022
Verified site experience
• Previous review

Quick and easy to follow. Thanks for having the stock.

Reason I chose this business:

"Others" did not have some parts in stock and lately Amazon has not packed the merchandise very well so it arrived crushed etc.

ET is better than the "other" sites because you have...
November 2nd, 2022
Verified site experience
• Previous review

ET is better than the "other" sites because you have what we need and the parts are clearly explained and always for the correct vehicle!

Reason I chose this business:

Great selection, great catalogs, great web pages, easy purchase process. In the rare case that something needs to be return you are there for us to talk to so your return process works well.

Thumbnail of user evanl160
1 review
0 helpful votes
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May 15th, 2023
Verified purchase

Love the instructional videos, customer reviews and photos of customer builds.

Reason I chose this business:

Large selection of products and instructional videos.

Thumbnail of user williamw3178
1 review
0 helpful votes
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July 11th, 2022
Verified purchase

Good Vendor, had the part I was looking for just wish it would of had the gasket with it!

Reason I chose this business:

Had the part I needed!

Thumbnail of user jamien270
1 review
0 helpful votes
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May 2nd, 2023
Verified purchase

Order was on time and packaged well. Easy install as well.

Thumbnail of user robertf3103
1 review
0 helpful votes
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November 6th, 2022
Verified purchase

Quick and easy and I like the Barricade line of parts.

Reason I chose this business:

I used Extreme Terrain for my 2011 jk sport until I rolled it down a mountain, now I have to start over with my 2016 75th anniversary jk.

Thumbnail of user jamesw5630
1 review
0 helpful votes
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April 26th, 2023
Verified purchase

Quick and easy. Received in good shape and a timely fashion.

Reason I chose this business:

Had the product I wanted.

Thumbnail of user timy108
1 review
0 helpful votes
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April 25th, 2023
Verified purchase
• Updated review

Enjoyable and easy transaction. Product is as described and easily installed.

Reason I chose this business:

Fire this product

Very smooth purchase and accessibility to product
July 14th, 2022
Verified site experience
• Previous review
Easy and quick transaction
July 12th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Repeat customer

Thumbnail of user martinm1423
1 review
0 helpful votes
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April 24th, 2023
Verified purchase

The whole experience was awesome. Shipping was fast. No complaints here.

Reason I chose this business:

Saw it on FB. Website looked legit.

Thumbnail of user larryg887
1 review
0 helpful votes
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October 31st, 2022
Verified purchase

Very easy to order and delivered on time. Will order again.

Reason I chose this business:

Purchase taillights

Thumbnail of user robbyh35
1 review
0 helpful votes
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May 17th, 2022
Verified purchase

Great quick and easy to get done and not too expensive

Reason I chose this business:

Had what I wanted

Reason I chose this product:

Needed them

Quality
Thumbnail of user jamesg3993
1 review
0 helpful votes
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October 25th, 2022
Verified purchase

Very fast service and the products were in stock. Very pleased

Thumbnail of user breev10
1 review
0 helpful votes
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April 17th, 2023
Verified purchase

Fast and easy. Love the products and super quick to install.

Thumbnail of user jamesm8538
1 review
0 helpful votes
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April 17th, 2023
Verified purchase

I ordered and two days later it showed up. Nice fast and easy. And the installation was super easy!

Reason I chose this business:

Customer Service has helped whenever needed!
A ton of choices for picky people like me.

Thumbnail of user denav18
1 review
0 helpful votes
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October 23rd, 2022
Verified purchase

Thank you for the quick delivery. Will use you guys again.

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From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 23 days

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