• Extreme Terrain

2024 CUSTOMER CHOICE AWARD

Extreme Terrain

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Overview

Extreme Terrain has a rating of 4.4 stars from 9,449 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery, and great experience. Extreme Terrain ranks 4th among Auto Parts sites.

  • Quality
    254

Proactively asks for customer feedback

This company responds to reviews on average within 23 days

Positive reviews (last 12 months): 84.5%
Positive
3,376
Neutral
177
Negative
442

Instant Feedback

40,714 reviews

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How would you rate Extreme Terrain?
Top Positive Review

“I don't have time for your stupid fucking review bullshit.”

Brent B.
10/3/24

I am thankful for your business and timely delivery but tired of $#*!ing reviews with everything. Please just do a simple box check of satisfied and rating. Don't make me type something, People are busy working and don't appreciate the endless review game. Sincerely

Top Critical Review

“The company that doesn't care!”

Anthony T.
9/29/24

My first experience was good but boy when you need them to step up for their mistakes, they can't be found. Therefore, my last experience was so bad I will no longer do business with ET, a company who only cares about a sale and doesn't care if their mistake causes problems for the customer

Reviews (9,449)

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Reviews that mention popular keywords

customer service (1788) shopping experience (509) quality product (293) return process (34) fog lights (61)
Thumbnail of user williamb5382
1 review
0 helpful votes
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April 16th, 2023
Verified purchase

The website and customer service was very quick, thorough, and easy.

Thumbnail of user michellec2670
1 review
0 helpful votes
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May 15th, 2022
Verified purchase

Love that it covers my radiator and gives my Jeep character.

Reason I chose this business:

I chose extreme Terrain because I liked the products and the prices

Reason I chose this product:

I wanted something that would make my Jeep nicer looking and to cover my radiator, living on Long Island the roads have a lot of rocks and the grill cover is perfect.

Quality
Thumbnail of user gregp744
1 review
0 helpful votes
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April 14th, 2023
Verified purchase

Very pleased with Customer service they handled my issue with ease

Reason I chose this business:

Product availability on line

Thumbnail of user johnm11969
1 review
0 helpful votes
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April 9th, 2023
Verified purchase

Easy to order and doesn't take long to get a purchase. Good quality and will order from here again.

Reason I chose this business:

Ordered previously and the quality of the products is what I look for.

Thumbnail of user amberj557
1 review
0 helpful votes
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April 8th, 2023
Verified purchase

My experience ordering my window guards was simple, fast and convenient.

Thumbnail of user glennh174
2 reviews
0 helpful votes
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April 8th, 2023
Verified purchase

Awesome product awesome service! Very large selection to choose from… thanks

Reason I chose this business:

Great looking product

Thumbnail of user anthonyb2364
1 review
0 helpful votes
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April 6th, 2023
Verified purchase

The cover looks great on my Jeep. Great quality and fit.

Reason I chose this business:

They had what I wanted. An Air Force Tire cover with a backup camera.

Thumbnail of user andrear1031
1 review
0 helpful votes
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October 13th, 2022
Verified purchase

Got here on time. Happy with the fit of the products

Thumbnail of user kathyg1018
2 reviews
0 helpful votes
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April 3rd, 2023
Verified purchase

Very good with order to tracking to the delivery of items

Reason I chose this business:

I liked the items

Thumbnail of user dannyr304
2 reviews
0 helpful votes
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June 27th, 2022
Verified purchase

Great experience. Order was on time and product was as described

Thumbnail of user giulianam13
Support R. – Extreme Terrain Rep

Thank you for your feedback!
If you would like to discuss your review, please feel free to reach out.
I hope to hear from you soon.

Amy
Ext 257

Thumbnail of user stigh5
SH
2 reviews
0 helpful votes
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April 2nd, 2023
Verified purchase

Easy to order, quick shipping, easy installation of new front bumper!

Thumbnail of user johnp5191
1 review
0 helpful votes
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May 12th, 2022
Verified purchase

The black exhaust tips were scratched up the packaging was insufficient

Reason I chose this product:

Used that brand before

Quality
Thumbnail of user victoriam1137
1 review
0 helpful votes
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October 7th, 2022
Verified purchase

Matches perfect! Can't wait to put it on. Fast shipping to

Thumbnail of user jimr1272
1 review
0 helpful votes
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October 7th, 2022
Verified purchase

Installed! So far, so good! Easy install. All parts were there.

Reason I chose this business:

It’s easy.

Thumbnail of user davidb8957
1 review
0 helpful votes
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October 3rd, 2022
Verified purchase

Quick and easy with the selection and products I have wanted.

Reason I chose this business:

They have the products at the prices I need,

Thumbnail of user samanthad510
1 review
0 helpful votes
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May 11th, 2022
Verified purchase

I received my order quicker than I thought. Two thumbs up.

Reason I chose this business:

Good price nice selection. I love how the website tells me what fits my vehicle by the profile I added.

Reason I chose this product:

I want a new look for my jeep

Quality
Thumbnail of user andresb121
1 review
0 helpful votes
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March 22nd, 2023
Verified purchase

Number 1 place I look for an upgrade for my tacoma

Thumbnail of user donc950
1 review
0 helpful votes
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September 26th, 2022
Verified purchase

Excellent choice to do and it's a great experience to enjoy

Reason I chose this business:

You have great products to buy and make trucks look allsome.

Thumbnail of user jimb2447
1 review
0 helpful votes
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September 26th, 2022
Verified purchase

No damage and looks great. I have not installed it yet, but it looks great out of the box.

Reason I chose this business:

Had what I was looking for

Thumbnail of user lauras3121
1 review
0 helpful votes
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September 25th, 2022
Verified purchase

The shopping experience was great and the wheel cover is fabulous.

Reason I chose this business:

Needed stuff for my Jeep

Thumbnail of user reneac17
1 review
0 helpful votes
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June 21st, 2022
Verified purchase

There was not an issue and the deliver time was great.

Thumbnail of user keithb765
3 reviews
0 helpful votes
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September 20th, 2022
Verified purchase

Order was received quickly and as expected. Cover fit as needed.

Thumbnail of user jesusa230
1 review
0 helpful votes
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September 19th, 2022
Verified purchase

Item was received on time and item is of good quality

Reason I chose this business:

Internet search

Thumbnail of user timothyr819
1 review
0 helpful votes
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March 1st, 2023
Verified purchase

Was perfect experience from start to finish. Would recommend to friends.

Reason I chose this business:

Competitive pricing and excellent selection.

Thumbnail of user franklins126
1 review
0 helpful votes
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September 13th, 2022
Verified purchase

Delivery was good but the head mirror was not the one I wanted, I am going to exchange it.

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From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 23 days

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