• Extreme Terrain

2024 CUSTOMER CHOICE AWARD

Extreme Terrain

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Overview

Extreme Terrain has a rating of 4.4 stars from 9,452 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery, and great experience. Extreme Terrain ranks 4th among Auto Parts sites.

  • Quality
    254

Proactively asks for customer feedback

This company responds to reviews on average within 23 days

Positive reviews (last 12 months): 84.5%
Positive
3,376
Neutral
177
Negative
443

Instant Feedback

40,724 reviews

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How would you rate Extreme Terrain?
Top Positive Review

“I don't have time for your stupid fucking review bullshit.”

Brent B.
10/3/24

I am thankful for your business and timely delivery but tired of $#*!ing reviews with everything. Please just do a simple box check of satisfied and rating. Don't make me type something, People are busy working and don't appreciate the endless review game. Sincerely

Top Critical Review

“The company that doesn't care!”

Anthony T.
9/29/24

My first experience was good but boy when you need them to step up for their mistakes, they can't be found. Therefore, my last experience was so bad I will no longer do business with ET, a company who only cares about a sale and doesn't care if their mistake causes problems for the customer

Reviews (9,452)

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Reviews that mention popular keywords

customer service (1789) shopping experience (509) quality product (293) return process (34) fog lights (61)
Thumbnail of user brians2912
1 review
0 helpful votes
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April 18th, 2023
Verified purchase
• Updated review

Love getting the magazine and the site is top notch!

Reason I chose this business:

One of my front mud flaps broke so I’m replacing it.

Great site!
May 25th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Great inventory selection

Thumbnail of user glenb219
1 review
0 helpful votes
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July 3rd, 2022
Verified purchase

Easy to shopping and lot to choose from catalog online

Reason I chose this business:

Lots of aftermarket goodies for Jeep wrangler rubicon jl

Thumbnail of user sarunr
1 review
0 helpful votes
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October 15th, 2022
Verified purchase

Great products and great service
Overall just an amazing place

Thumbnail of user kennethd559
1 review
0 helpful votes
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June 28th, 2022
Verified purchase
• Updated review

Awesome, smooth as glass, if I had more funds.
I would by more parts.

Reason I chose this business:

Past shopping experience

Great service, although my last order was late due...
April 20th, 2022
Verified site experience
• Previous review

Great service, although my last order was late due to shipping so close to the holiday

Reason I chose this business:

They have what I need

Thumbnail of user jasonl1695
1 review
0 helpful votes
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April 5th, 2023
Verified purchase

The website is easy to navigate and look through. Great selection and great products

Thumbnail of user jacquelineh809
1 review
0 helpful votes
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May 13th, 2022
Verified purchase

The delivery was fast and the quality's excellent. Smooth transaction.

Quality
Thumbnail of user tomp899
2 reviews
0 helpful votes
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April 2nd, 2023
Verified purchase
• Updated review

Easy find, easy check out. Delivered on time and accurately.

Redemption
May 23rd, 2022
Verified purchase
• Previous review

Taking a chance that you would get it right after screwing up a $2500+ tire and wheel sale previously and never coming through with satisfactory closure.

Reason I chose this product:

Previous part was lost by oil change/tire rotation vendor.

Quality
Thumbnail of user jeffd1219
1 review
0 helpful votes
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April 2nd, 2023
Verified purchase

Product was perfect as described. Shipping was a little long.

Reason I chose this business:

Had the designed Product I needed.

Thumbnail of user dalem646
1 review
0 helpful votes
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October 9th, 2022
Verified purchase

I really like the mirrors that I bought. They are just what I want

Thumbnail of user edwardt601
1 review
0 helpful votes
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March 31st, 2023
Verified purchase

So far….so good. Not installed yet. But received ok

Reason I chose this business:

Good reviews

Thumbnail of user rickc655
1 review
0 helpful votes
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June 24th, 2022
Verified purchase

So far so good... I will see if it shows up on time... ok... so it showed up earlier. All was good

Reason I chose this business:

Why not... pricing seems fair

Thumbnail of user sharonl1884
1 review
0 helpful votes
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March 28th, 2023
Verified purchase

Easy to order. Great lead time. Arrived as scheduled! Need to order another set!

Reason I chose this business:

We’ve purchased other products.

Thumbnail of user andrewb2355
1 review
0 helpful votes
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September 30th, 2022
Verified purchase

I was surprised how fast the large package was delivered.

Thumbnail of user brendand122
1 review
0 helpful votes
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March 21st, 2023
Verified purchase

Everything came quick and as expected! Excited to install everything

Thumbnail of user domenici1
1 review
0 helpful votes
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March 19th, 2023
Verified purchase

Excellent and easy great experience and no hassle. Arrived ontime

Thumbnail of user peterp1544
1 review
0 helpful votes
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March 18th, 2023
Verified purchase

Parts fit good. Arrived in reasonable time. Quality seems good

Reason I chose this business:

Availability

Thumbnail of user kevinh2458
1 review
0 helpful votes
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March 15th, 2023
Verified purchase

As always ET sends the order quickly and as advertised.

Reason I chose this business:

Quality, service, prices.

Thumbnail of user matthewc1624
1 review
0 helpful votes
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September 23rd, 2022
Verified purchase

Great shipping it was fast and the products were great.

Reason I chose this business:

Fast shipping reasonable prices

Thumbnail of user donaldm1610
1 review
0 helpful votes
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March 12th, 2023
Verified purchase

Very Good, arrived as expected and assembled, installed as easily as indicated in description.

Reason I chose this business:

Experience and trust

Thumbnail of user scotb48
1 review
0 helpful votes
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March 4th, 2023
Verified purchase

It was easy to find products and delivery was fast

Reason I chose this business:

Great accessories for Jeep Wrangler JLU 2022

Thumbnail of user melissav970
1 review
0 helpful votes
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March 2nd, 2023
Verified purchase

Ordered tires and price was comparable and delivered very quickly.

Thumbnail of user jasonh1905
1 review
0 helpful votes
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September 12th, 2022
Verified purchase

I needed something and your website had it. Gang gang

Reason I chose this business:

Cuz you had what I needed

Thumbnail of user nancyv825
1 review
0 helpful votes
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May 7th, 2022
Verified purchase

Easy order, Fast delivery, good packing and easy to install

Reason I chose this business:

Price and stock availability

Reason I chose this product:

Bought a new jeep and wanted something different

Quality
Thumbnail of user karenh3517
1 review
0 helpful votes
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June 14th, 2022
Verified purchase

Also good and quality service. The products are reviewed and used by the company.

Thumbnail of user richardv946
1 review
0 helpful votes
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September 5th, 2022
Verified purchase

Shipping was fast. Ordering was quick and easy. Great deal and good quality parts.

Reason I chose this business:

Great value.

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From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 23 days

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