• Extreme Terrain

2024 CUSTOMER CHOICE AWARD

Extreme Terrain

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Overview

Extreme Terrain has a rating of 4.4 stars from 9,452 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery, and great experience. Extreme Terrain ranks 4th among Auto Parts sites.

  • Quality
    254

Proactively asks for customer feedback

This company responds to reviews on average within 23 days

Positive reviews (last 12 months): 84.5%
Positive
3,376
Neutral
177
Negative
443

Instant Feedback

40,724 reviews

119
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How would you rate Extreme Terrain?
Top Positive Review

“I don't have time for your stupid fucking review bullshit.”

Brent B.
10/3/24

I am thankful for your business and timely delivery but tired of $#*!ing reviews with everything. Please just do a simple box check of satisfied and rating. Don't make me type something, People are busy working and don't appreciate the endless review game. Sincerely

Top Critical Review

“The company that doesn't care!”

Anthony T.
9/29/24

My first experience was good but boy when you need them to step up for their mistakes, they can't be found. Therefore, my last experience was so bad I will no longer do business with ET, a company who only cares about a sale and doesn't care if their mistake causes problems for the customer

Reviews (9,452)

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Reviews that mention popular keywords

customer service (1789) shopping experience (509) quality product (293) return process (34) fog lights (61)
Thumbnail of user davidf4005
1 review
0 helpful votes
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February 18th, 2023
Verified purchase

Smooth and easy process and fast delivery will order again

Reason I chose this business:

I receive the magazine

Thumbnail of user shaned235
2 reviews
0 helpful votes
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August 31st, 2022
Verified purchase

The ordering experience was great and so is the product

Reason I chose this business:

It looked like they made great products and they do

Thumbnail of user susanap64
1 review
0 helpful votes
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February 10th, 2023
Verified purchase

The selection was great, quick and easy payment and delivery.

Reason I chose this business:

Recommended by a friend

Thumbnail of user jamesr3515
1 review
0 helpful votes
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May 4th, 2022
Verified purchase

Just remove existing bolts and everything bolted up great Great product and looks amazing

Reason I chose this business:

Was looking on other websites was sold out and came across Extreme Terrain

Reason I chose this product:

I had bought a brand new 2022 Toyota Tacoma and that’s what everyone else was putting on their trucks and they look really good so that’s why I did it

Quality
Thumbnail of user robertc6587
1 review
0 helpful votes
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February 6th, 2023
Verified purchase

Very good experience so far. Nice product and good value

Reason I chose this business:

They had just what I was looking for

Thumbnail of user timothyl640
1 review
0 helpful votes
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September 26th, 2022
Verified purchase
• Updated review

Had to grind hooks in order to use rubber washers and then repaint hooks

Reason I chose this business:

Google advertising

As expected
August 16th, 2022
Verified site experience
• Previous review
Thumbnail of user lorettaw169
1 review
0 helpful votes
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August 24th, 2022
Verified purchase
• Updated review

I am always ordering something from Extreme Terrain. Ordering has always been super easy.

Reason I chose this business:

I am a repeat customer. I always choose Extreme Terrain.

I absolutely love ordering items for my 2022 Jeep Wrangler
August 19th, 2022
Verified site experience
• Previous review

I absolutely love ordering items for my 2022 Jeep Wrangler. Extreme Terrain makes it so easy. It's even easy to make returns. No hassle no delays.

Reason I chose this business:

I NEEDED more things for the Jeep. LoL!

Extreme Terrain has got to be the best company to shop...
June 23rd, 2022
Verified site experience
• Previous review

Extreme Terrain has got to be the best company to shop with for off road needs. The customer service is beyond excellent.

Reason I chose this business:

It’s always something more you need, right?

Thumbnail of user randallm268
1 review
0 helpful votes
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May 2nd, 2022
Verified purchase

Quick and easy ordering and delivery. Would recommend to anybody

Thumbnail of user marys5081
1 review
0 helpful votes
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August 20th, 2022
Verified purchase

I had difficulty finding the tire size to match the letter assigned to it.

Reason I chose this business:

Had what I wanted

Thumbnail of user berniep47
1 review
0 helpful votes
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January 22nd, 2023
Verified purchase
• Updated review

Excellent source for jeep upgrades! Best selection and best prices.

Good quality, low price and easy to order
November 25th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Waiting for sale.

Always easy and fast...
November 19th, 2022
Verified site experience
• Previous review

Always easy and fast...

Reason I chose this business:

Best price and quality.

Thumbnail of user kennethb1248
1 review
0 helpful votes
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May 2nd, 2022
Verified purchase

Worked perfect. Easy to install. Delivery was easy and quick.

Thumbnail of user vanessaj265
2 reviews
0 helpful votes
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January 20th, 2023
Verified purchase

Purchasing process was a breeze. Shipping was fast. Quality products.

Reason I chose this business:

Previous reviews

Thumbnail of user juliel1374
1 review
0 helpful votes
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January 20th, 2023
Verified purchase
• Updated review

Have everything I need and great prices and fast shipping

Reason I chose this business:

Found them on google and just love everything you have

Love all the options and easy checking out
December 25th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Had everything I wanted for my jeep

Thumbnail of user zacharyv97
1 review
0 helpful votes
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August 16th, 2022
Verified purchase

Easy to use and intuitive search functions. Also easy to acquire what you need.

Reason I chose this business:

Ease of Use

Thumbnail of user geraldl429
1 review
0 helpful votes
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January 16th, 2023
Verified purchase

Following up up on Shipping through your site is difficult.

Thumbnail of user robertn1921
1 review
0 helpful votes
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January 13th, 2023
Verified purchase

Best price great customer service in the best price around you cannot beat it.

Thumbnail of user mariaa2777
1 review
0 helpful votes
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August 31st, 2023
Verified purchase

Easy shopping and received item quick would definitely shop there again

Reason I chose this business:

Friend referal

Thumbnail of user susand3054
1 review
0 helpful votes
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August 30th, 2023
Verified purchase

Great variety & easy transaction for anything Jeep!

Thumbnail of user maryannv27
2 reviews
0 helpful votes
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August 11th, 2022
Verified purchase

Fast and easy shopping and delivery very satisfied with the communication about my delivery

Reason I chose this business:

Price and the videos showing the items and how to install them

Thumbnail of user marks6545
1 review
0 helpful votes
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August 30th, 2023
Verified purchase
• Updated review

Very convenient
I purchased tires and had them delivered to my house in 2 days

Very convenient
August 23rd, 2023
Verified site experience
• Previous review
Thumbnail of user shelbyb262
2 reviews
0 helpful votes
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August 30th, 2023
Verified purchase

Fast delivery, haven't put on yet, but hopefully they fit.

Reason I chose this business:

Ease of website

Thumbnail of user markk2660
1 review
0 helpful votes
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August 30th, 2023
Verified purchase

Shipped quickly and looks great after installation.

Thumbnail of user franklinr101
2 reviews
0 helpful votes
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August 30th, 2023
Verified purchase

Have purchased all my Jeep upgrade with you guys..

Reason I chose this business:

You have everything for my Jeep

Thumbnail of user edwardm1818
1 review
0 helpful votes
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August 29th, 2023
Verified purchase
• Updated review

Fast shipping, Friendly Staff, No issues. Great Prices.

Reason I chose this business:

First Timer, Glad I made this purchase! Will use again and again

I love it so far, Thank you
August 22nd, 2023
Verified site experience
• Previous review
Thumbnail of user zachs307
1 review
0 helpful votes
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August 29th, 2023
Verified purchase

I enjoy the brakes very much quiet and can handle any tow you put in front of it. Thanks

Reason I chose this business:

Heard good things and wanted to try them out. Glad I did

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From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 23 days

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