• Extreme Terrain

2024 CUSTOMER CHOICE AWARD

Extreme Terrain

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Overview

Extreme Terrain has a rating of 4.4 stars from 9,456 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery, and great experience. Extreme Terrain ranks 4th among Auto Parts sites.

  • Quality
    254

Proactively asks for customer feedback

This company responds to reviews on average within 23 days

Positive reviews (last 12 months): 84.5%
Positive
3,379
Neutral
177
Negative
443

Instant Feedback

40,731 reviews

119
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How would you rate Extreme Terrain?
Top Positive Review

“I don't have time for your stupid fucking review bullshit.”

Brent B.
10/3/24

I am thankful for your business and timely delivery but tired of $#*!ing reviews with everything. Please just do a simple box check of satisfied and rating. Don't make me type something, People are busy working and don't appreciate the endless review game. Sincerely

Top Critical Review

“The company that doesn't care!”

Anthony T.
9/29/24

My first experience was good but boy when you need them to step up for their mistakes, they can't be found. Therefore, my last experience was so bad I will no longer do business with ET, a company who only cares about a sale and doesn't care if their mistake causes problems for the customer

Reviews (9,456)

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Reviews that mention popular keywords

customer service (1789) shopping experience (509) quality product (293) return process (34) fog lights (61)
Thumbnail of user winfieldj3
4 reviews
0 helpful votes
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August 25th, 2022
Verified purchase

Purchase was smooth received e-mail from PayPal HAVEN'T RECEIVED E-MAIL FROM EXTREME TERRAIN FOR RECEIPT OF PURCHASE. VERY UNHAPPY

Thumbnail of user davidl4618
1 review
0 helpful votes
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June 7th, 2022
Verified purchase

Showed up fast, works great, and I haven't put the top up since it showed up.

Reason I chose this business:

Used a link from a YouTube channel

Thumbnail of user brucer475
1 review
0 helpful votes
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August 16th, 2022
Verified purchase

Came on time and on stock. Had no issues with ordering or with tracking and delivery.

Thumbnail of user joel1538
1 review
0 helpful votes
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August 24th, 2023
Verified purchase
• Updated review

Great service in the chat on this order! Very helpful

Reason I chose this business:

Because i love you guys

The fit was an issue
July 8th, 2023
Verified purchase
• Previous review

The muffler and the tailpipe had the exact same dimension, making them not a fit. Not sure if the muffler was sized wrong. Or the tailpipe was but definitely not a correct match of a kit. I know it was an open box item so likely it was discovered before and returned. I'm not sure but definitely was an issue.

Reason I chose this business:

I enjoy you guys! Great products, great prices and a lot of knowledge!

Great experience!
July 1st, 2023
Verified site experience
• Previous review
Reason I chose this business:

I enjoy you guys! Great products, great prices and a lot of knowledge!

Great experience once again!
May 18th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Muffler for the tj

Thumbnail of user rodolfoa62
1 review
0 helpful votes
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August 23rd, 2023
Verified purchase

The one stop website for all your needs of mods and offroad. Price are great compared to other.

Reason I chose this business:

They had what I was looking for and on my price range

Thumbnail of user adamw1243
1 review
0 helpful votes
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August 23rd, 2023
Verified purchase

Great company, very fast delivery, would definitely do business with again

Reason I chose this business:

Best prices

Thumbnail of user raulr279
1 review
0 helpful votes
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August 22nd, 2023
Verified purchase

Very fast delivery 2 days it came before of the date that they said!

Thumbnail of user pamelas2224
2 reviews
0 helpful votes
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August 21st, 2023
Verified purchase

Very pleased with our purchase and will be purchasing other products from you.

Reason I chose this business:

Liked your Jeep products.

Thumbnail of user juliao321
1 review
0 helpful votes
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August 21st, 2023
Verified purchase

It came quicker than expected and super easy to install!

Thumbnail of user carlh712
1 review
0 helpful votes
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August 21st, 2023
Verified purchase

Great product makes my gladiator look completely different

Thumbnail of user jeanettej144
1 review
0 helpful votes
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August 20th, 2023
Verified purchase

Order came quickly. Was so happy with the products. Will be ordering more

Thumbnail of user juanc967
2 reviews
0 helpful votes
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August 19th, 2023
Verified purchase

Good price and fast delivery, also very well protected shipment.

Reason I chose this business:

Compared to other distributers, Extreme Terrain has always been quicker. Even during the pandemic.

Thumbnail of user barbaraf1571
1 review
0 helpful votes
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August 15th, 2023
Verified purchase

Easy to order- arrived promptly-- and easy to apply

Reason I chose this business:

Came up on the google search bar

Thumbnail of user bryantb107
1 review
0 helpful votes
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August 1st, 2023
Verified purchase

Fast shipping, great product, great service and co.

Reason I chose this business:

Fast shipping, Looks great on my 15 JEEP WRANGLE.

Thumbnail of user jamesw5904
1 review
0 helpful votes
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July 30th, 2023
Verified purchase

All was easy. Ordering, the shipping, the installation.

Thumbnail of user miker1703
1 review
0 helpful votes
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July 30th, 2022
Verified purchase

The tailgate cap did not come with any plastic "screws" to attach them to the tailgate.

Reason I chose this business:

Tailgate molding

Thumbnail of user alvinw103
1 review
0 helpful votes
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December 15th, 2022
Verified purchase

Not the first and not the last time I order here fast shipping and cheap prices

Thumbnail of user emilyf691
1 review
0 helpful votes
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August 2nd, 2023
Verified purchase

The delivery person delivered it to the wrong address

Thumbnail of user giulianam13
Support R. – Extreme Terrain Rep

I am so sorry to hear that happened.
If you have any questions, please let me know.

Amy
EXT 1257

Thumbnail of user keishac79
1 review
0 helpful votes
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July 2nd, 2023
Verified purchase

Product was absolutely as expected and shipping was fast

Thumbnail of user caseyg218
1 review
0 helpful votes
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June 27th, 2023
Verified purchase

Great price, had great selection. Quick shipping as well!

Reason I chose this business:

Ease and value

Thumbnail of user jesusa285
2 reviews
0 helpful votes
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June 16th, 2023
Verified purchase

It came perfectly packed and most importantly it came in a timely manner

Reason I chose this business:

It had what I was looking for

Thumbnail of user williamw3202
1 review
0 helpful votes
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July 21st, 2022
Verified purchase

Order was received quickly and fit perfect. And was happy with the price.

Thumbnail of user erich2119
1 review
0 helpful votes
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December 4th, 2022
Verified purchase

Arrival time was before the expected time. Thank You.

Thumbnail of user chrisc3602
1 review
0 helpful votes
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June 13th, 2023
Verified purchase

Price was good, order process was simple. Would recommended.

Reason I chose this business:

Returning customer

Thumbnail of user matthewt827
1 review
0 helpful votes
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May 24th, 2022
Verified purchase

Easy to navigate the web site, easy to find stuff and then some...

Reason I chose this business:

The best site for Jeep owners

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From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 23 days

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