• Extreme Terrain

2024 CUSTOMER CHOICE AWARD

Extreme Terrain

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Overview

Extreme Terrain has a rating of 4.4 stars from 9,457 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery, and great experience. Extreme Terrain ranks 4th among Auto Parts sites.

  • Quality
    254

Proactively asks for customer feedback

This company responds to reviews on average within 23 days

Positive reviews (last 12 months): 84.5%
Positive
3,379
Neutral
177
Negative
443

Instant Feedback

40,733 reviews

119
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How would you rate Extreme Terrain?
Top Positive Review

“I don't have time for your stupid fucking review bullshit.”

Brent B.
10/3/24

I am thankful for your business and timely delivery but tired of $#*!ing reviews with everything. Please just do a simple box check of satisfied and rating. Don't make me type something, People are busy working and don't appreciate the endless review game. Sincerely

Top Critical Review

“The company that doesn't care!”

Anthony T.
9/29/24

My first experience was good but boy when you need them to step up for their mistakes, they can't be found. Therefore, my last experience was so bad I will no longer do business with ET, a company who only cares about a sale and doesn't care if their mistake causes problems for the customer

Reviews (9,457)

Rating

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Reviews that mention popular keywords

customer service (1789) shopping experience (509) quality product (293) return process (34) fog lights (61)
Thumbnail of user geneg214
1 review
0 helpful votes
  • Send Message
January 12th, 2023
Verified purchase

Good selection with good descriptions of the products. Good prices and fast shipping.

Reason I chose this business:

Price, selection

Thumbnail of user seanm1833
1 review
0 helpful votes
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August 19th, 2023
Verified purchase

Quick shipping ans install was easy after looking instructions up online.

Thumbnail of user clarki20
1 review
0 helpful votes
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September 18th, 2023
Verified purchase

Crappy service, have not received the product i ordered

Thumbnail of user giulianam13
Support R. – Extreme Terrain Rep

I am so sorry to hear that.
I tried to reach out to you via phone.
If you would like to discuss, I would be happy to speak with you.

Amy
EXT 1257

Thumbnail of user rachelh1277
2 reviews
0 helpful votes
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August 19th, 2023
Verified purchase

Smooth transaction and arrived a day early! Gotta love that :)

Thumbnail of user marki656
1 review
0 helpful votes
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August 19th, 2023
Verified purchase

This company has a great selection and tailors the offerings to my vehicle.

Thumbnail of user johnw7295
1 review
0 helpful votes
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August 18th, 2023
Verified purchase

Quick delivery! I've bought other items from ET!... Good stuff!

Reason I chose this business:

Good reviews

Thumbnail of user alib233
2 reviews
0 helpful votes
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September 17th, 2023
Verified purchase
• Updated review

After installer open the box he called and told me there are few scratches maybe due to packaging

Reason I chose this business:

Good reputation, fast shipping, customer support is great

Thumbnail of user giulianam13
Support R. – Extreme Terrain Rep

I am so sorry to hear that.
If you have any questions or if you would like assistance.
I would be happy to speak with you.

Amy
EXT 1257

Convenient
August 11th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Good reputation, fast shipping, customer support is great

Thumbnail of user bobbyp212
1 review
0 helpful votes
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August 17th, 2023
Verified purchase

My order was received promptly and in good condition thank you

Reason I chose this business:

The best price

Thumbnail of user louisp144
2 reviews
0 helpful votes
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August 16th, 2023
Verified purchase

Easy to order. Fast delivery and product fit perfectly.

Reason I chose this business:

Have before

Thumbnail of user duanet95
1 review
0 helpful votes
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August 16th, 2023
Verified purchase

I like the way it looks think it's going to look good on my Toyota Tundra

Reason I chose this business:

Like the looks of the products

Thumbnail of user robertg4963
1 review
0 helpful votes
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August 16th, 2023
Verified purchase

Excellent service and delivery speed.always correct part

Reason I chose this business:

Word of mouth

Thumbnail of user farrish6
1 review
0 helpful votes
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August 14th, 2023
Verified purchase

Fast shipping, cover was easy to install...thank you!

Reason I chose this business:

Used before with my jeep, knew you guys were dependable & fair pricing

Thumbnail of user scottm2654
1 review
0 helpful votes
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August 8th, 2022
Verified purchase
• Updated review

Delivery 3 days late per the stated delivery when the order was placed.

Reason I chose this business:

Best Jeep aftermarket products

Great so far
July 29th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Best Jeep aftermarket products

Thumbnail of user jamess6337
1 review
0 helpful votes
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April 30th, 2022
Verified purchase

Very easy to use and very well built. Quick ordering and fast shipping

Reason I chose this business:

Past orders we easy to do and very quick to receive.

Thumbnail of user mattieh45
2 reviews
0 helpful votes
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August 4th, 2022
Verified purchase

Great product, the shipping was very fast. Very impressive

Reason I chose this business:

Because it had the best product

Thumbnail of user audreyh238
1 review
0 helpful votes
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April 29th, 2022
Verified purchase

Love them so much. Came in the mail pretty fast. Love the red

Thumbnail of user christopherd1615
1 review
0 helpful votes
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December 13th, 2022
Verified purchase

Always easy to find parts you need or just the parts you want

Thumbnail of user anthonyi497
1 review
0 helpful votes
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December 6th, 2022
Verified purchase

Everything was really easy and the product was great and came on time

Reason I chose this business:

It was a good price point with information about the product and my vehicle

Thumbnail of user andrear969
1 review
0 helpful votes
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July 22nd, 2022
Verified purchase

Great product, shipping was super fast. Installation was simple.

Thumbnail of user as1296
1 review
0 helpful votes
  • Send Message
July 13th, 2023
Verified purchase

It's too many emails please stop. It's ridiculous.

Thumbnail of user giulianam13
Support R. – Extreme Terrain Rep

I am very sorry about that.
There should be a spot at the bottom of the email where
You can select "unsubscribe" I hope this helps!

Amy
EXT 1257

Thumbnail of user matthewb2227
1 review
0 helpful votes
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June 13th, 2023
Verified purchase

Great mats, fast delivery, and overall great experience.

Reason I chose this business:

I have bought other great products from here before. Always arrived faster than expected.

Thumbnail of user domoniques5
1 review
0 helpful votes
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June 11th, 2023
Verified purchase

Had the parts I needed fast shipping and the parts I ordered fit and were the correct parts ordered

Thumbnail of user kellym2390
1 review
0 helpful votes
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June 5th, 2023
Verified purchase

Easy order - easy pay - received what I expected and earlier than expected!

Thumbnail of user douglasp634
1 review
0 helpful votes
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June 3rd, 2023
Verified purchase

I was able to find what I was looking. I received the items I purchased within 3 days.

Reason I chose this business:

Good price & free shipping

Thumbnail of user davidm7523
1 review
0 helpful votes
  • Send Message
May 23rd, 2022
Verified purchase

Love the quick link to PayPal and the product presentation and details

Reason I chose this business:

Right product for me

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From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 23 days

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