Extreme Terrain has a rating of 4.4 stars from 8,922 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery, and great experience. Extreme Terrain ranks 4th among Auto Parts sites.
Fair pricing on a healthy selection of parts. I can trust that the minimum quality standard is higher than products sold on, say, Amazon. Shipping has always been quick. I'll be back here later to buy the next mod!
Items being shipped out should have proper attachments and necessary items to ensure products can be installed safely. Making a buck is the name of the game with this company as those install items never gave proper install tools or attachments.
Fair pricing on a healthy selection of parts. I can trust that the minimum quality standard is higher than products sold on, say, Amazon. Shipping has always been quick. I'll be back here later to buy the next mod!
I love these doors. Here's why I give it a four instead of a five. I realize most Jeep owners are tool familiar. However, there is a large market of people, like myself, who do not have a mechanical bone in their body and could use some slightly more detailed instructions or photos/labels of nuts, bolts, screws. I figured it out, but I know it would make me more inclined to purchase and make more mods in the future on my own.
Excellent value, shipping was perfect, ease of finding parts specific for my make and model.
The running boards were not OEM but did the job at less than half the price. The install took about 45 minutes with no problems. There is a little bit of flex when you step on them. I would rate them at about an 8. Great shipping 2 days flat.
Ordering was easy and ET has anything and everything we want for our Jeep. As soon as we ordered, we started receiving emails with subject lines like "About your last order..." yet those emails were just unsolicited advertising and nothing about our order. That's irritating. I'm already a paying customer and ET feels the need to feign an order status update to prompt me to open an email full of advertising. We get plenty of unwanted junk already. Huge turnoff.
Ordering and checkout was exceptional. Very easy OK the item purchase and relax. I would however, Holly recommend you to use another shipping media. The box that we received was extremely damaged. Best I can tell all the pieces were there.
Great mobile app and awesome communication from time of purchase all the way through delivery. However, the item I purchased specifically for a 2020 Jeep JT- that said it fits this vehicle- does not fit unless heavily modified. Other than that- great service.
Trying different sources for aftermarket parts.
Just got my wrangler a few months ago after wanting and waiting to get one for years. I knew going in I would want to do some upgrades and make this thing truly offroad worthy. Made my first purchase of many, and it arrived pretty quickly, within one week. I spent loads less than I would if I were to have gone through a body shop or similar place, plus the install is pretty easy, granted I do mechanical stuff for work, someone who doesn't normally turn a wrench can do many of these installs fairly simply themselves.
Was recommended by girlfriends dad and I liked the pricing, range of products, and quality with plenty of reviews to help knowing what you're getting.
I ordered two different parts from extreme terrain. Both were accurate and both work fine. Delivery was fast (although separate) both parts came about 3 days apart. Didn't bother me any it was still less than a week before they each got here.
They have more jeep.stuff than anywhere else.
I have purchased several of the pre-bled clutch cylinder assemblies from various outlets. All junk that last maybe a year. So now i was looking for the separate parts- master clutch cylinder, slave cylinder and line. Found everything i needed at Extreme Terrain and checkout was fast and easy, delivery was within days. Seamless shopping experience. Quality and durability of what i bought will become self evident once installed. This review does not speak to quality and value. Too soon.
Previously shopped at Extreme Terrain
Ii was back and forth with a couple items and the tech support was on top of my situation and helped me make an informed decision about my situations. I will be back next paycheck for some more goodies.
TY Extreme
Don R.
Word of mouth
Items being shipped out should have proper attachments and necessary items to ensure products can be installed safely. Making a buck is the name of the game with this company as those install items never gave proper install tools or attachments.
Cheap and lower cost. Cheap doesn’t mean this company is a great one.
User friendly for guy who is more mechanical then he is tech savvy 😁 wish description for halos had mentioned needing electrical connectors for turn signal and driving light, waiting to get those this weekend so can finish install but overall very happy with all products
Like there products and affordable
To whom it may concern
You guys sell some kick $#*! products but this last purchase left a bad taste. Then there's the fact that one has to jump through hoops just to return said product. Hope I don't have to wait till you guys receive it and then wait even longer to recive a refund. That would suck for me. Even with all that I would STILL be a return customer, If I could afford it. Thanks. Stay safe.
Wide selection.
Hey B,
Apologize you had an issue with your recent order and the product not fitting. I do see you spoke with our live chat agent and they setup the return for you. I show in the system that we are waiting on photos to be uploaded of your return. You should of received the photo link to your email, if you didn't you can also use the customer portal at orders.extremeterrain.com and upload them through there. Once we have photos the return process is easy and quick.
Please do not hesitate to reach out with any further assistance needed my ext is 1896.
Thank you,
Allison
On my third purchase from XT. Stellar service thus far.🤘
Best prices and wide selection.
Had a great positive experience. My customer service rep was very friendly and very informative and understanding about my excitement to finally get parts for my jeep Couldn't hide it over the phone..
This is the second time I have ordered from Extreme Terrain and the parts that their website said would fit my jeep doesn't fit. I got a shade mesh for running topless that on the site said it fit a 2024, but when i got it, it said fits 18-21 jeeps and the cords would not work on the front net. I also got red trim for the overhead speakers that said they fit the 24 and they were 2" to short. I will be contacting them to send these items back.
I was told it was easy to order and the parts always fit. That might be true for the JKs, but I have not found that to be true for the JLs so far.
Hey Gary,
Sorry I missed you, I just left you a voicemail explaining the return process so you do not need to contact us for this, I apologize again for those 2 items not fitting your 2024 Jeep as advertised. I hope in the future we can get this rectified for you. If you have any further questions or concerns please do not hesitate to give me a call back at ext 1896.
Hope you have a great day!
Allison
Ordered the Red Rock stubby with the Jeep emblem over the 4th of July holiday. The price was great, got free delivery, and it was promptly delivered three days later along with a couple other items I got great deals on during the sale.
Everything went well on the order.good product and fast shipping.
The rebate that was promised isn't emailed til later in July which is also on good for orders o er 300.00.which this isn't really disclosed clearly when you make a purchase to achieve the $50 rebate initially.in being said extreme lost a sale on a winch.
I've had good experiences in the past.
I was also going to order a winch with the rebate,which then fell threw due to unclear disclosure.
Always pleased with product. If there's a defect they send me another product and make it easy to return defective product. With how to videos on some items and competitive prices with the same item or better item. Great customer service.
Was told about you by a friend and I’ve bought items before and have been pleased with the quality and great customer service.
Always easy to maneuver on website and easy to check out
Always easy. Great site great prices. Great customer service. Videos on how to. Top notch site.
I'm always pleased shopping here. Have videos on some items to help with installs if needed. Quality products and service.
Quality of product and service. Plus descent prices. Quick mail service.
Ordered 4 shocks….all in stock. They shipped 3….then Finally the 4th days later. First 3 arrived by FedEx in the manufacturers packaging with a FedEx label stuck to it. The boxes were all damaged terribly and the hardware was missing. Started text convo with support. Was told I could get credited $15 per box for what was going on….then another tech took over and didn't know what was going on…then another…ultimately they offered to credit me $16 if I kept the shocks and sourced my own hardware AND I agree that I can never return the shocks for ANY reason. Then the original tech came back on and said he didn't know why that was happening. Never again.
I took the doors off my 2003 TJ for the first time a week ago. I jumped in it to go to town and realized I had no rearview mirrors. I purchased these mirrors and they work perfectly. You can adjust them and screw them down tight and they stay in place. Just what I needed!
Extreme Terrain has the best selection of jeep parts of anyone. And usually has the best price on things I need. Thank you, Extreme Terrain!
Used the chat feature, fantastic service, The Associate made a recommendation on an upgrade item, gave me a number to call if I decided to purchase, 4 days later I called and within 10 minutes the purchase was completed. Now we wait for it to arrive.
I recently purchased a new top for my jeep. Website was easy to use found what I needed good descriptions. I figured it would take weeks to recieve but I was wrong shipped out when they said and recieved the top a day earlier then estimated. Installing was easy and fits perfect. Great experience.
Found while shopping tops on Google. Great experience will shop here for future Jeep parts needs.
I recently purchased several Jeep accessories from Extreme Terrain, and I couldn't be happier with my experience. The website was easy to navigate, making it simple to find exactly what I needed for my vehicle. The ordering process was smooth, and I appreciated the variety of payment options available.
Shipping was fast; my order arrived well-packaged and earlier than expected. The quality of the products exceeded my expectations.
Overall, I highly recommend Extreme Terrain for anyone looking for quality Jeep accessories and excellent customer service.
I'm a repeat customer and happy with my past experiences.
The exhaust is great looking and hope to install it tomorrow. The shipping on the other hand...Ordered exhaust June 25 received it July 4th. It looks like the shipper dropped it out the back door of the truck and ran over it several times for good measure.
The wide range of products that can be compared to others of the same type.
I wish you would have a currency converter so as a Canadian I can see what I actually pay. Which is a lot more.
Simple review here. The site is easy to navigate and offers quite a bit to look through. (Sometimes you know what you need for your vehicle and sometimes you didn't know you needed it until you seen it.) I like that you can search for items specific to your vehicle. Communication with ET is also better than average.
While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.
Hey Joe,
Sorry I missed you, I just left you a voicemail going over your purchase with you. Again, we apologize this order arrived missing a main component needed for installation. If you need any further assistance with this or have any additional questions please feel free to chat our live chat team or give me a call directly at ext 1896.
Thank you and have a great day!
Allison