• Extreme Terrain

2024 CUSTOMER CHOICE AWARD

Extreme Terrain

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Overview

Extreme Terrain has a rating of 4.4 stars from 9,457 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery, and great experience. Extreme Terrain ranks 4th among Auto Parts sites.

  • Quality
    254

Proactively asks for customer feedback

This company responds to reviews on average within 23 days

Positive reviews (last 12 months): 84.5%
Positive
3,375
Neutral
177
Negative
443

Instant Feedback

40,733 reviews

119
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How would you rate Extreme Terrain?
Top Positive Review

“I don't have time for your stupid fucking review bullshit.”

Brent B.
10/3/24

I am thankful for your business and timely delivery but tired of $#*!ing reviews with everything. Please just do a simple box check of satisfied and rating. Don't make me type something, People are busy working and don't appreciate the endless review game. Sincerely

Top Critical Review

“The company that doesn't care!”

Anthony T.
9/29/24

My first experience was good but boy when you need them to step up for their mistakes, they can't be found. Therefore, my last experience was so bad I will no longer do business with ET, a company who only cares about a sale and doesn't care if their mistake causes problems for the customer

Reviews (9,457)

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Reviews that mention popular keywords

customer service (1789) shopping experience (509) quality product (293) return process (34) fog lights (61)
Thumbnail of user shawna344
1 review
0 helpful votes
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July 13th, 2023
Verified purchase

Everything ordered came through in great shape and was easily installed.

Reason I chose this business:

Extreme Terrain has a great selection of Toyota Tacoma parts and accessories.

Thumbnail of user nathanielw135
1 review
0 helpful votes
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August 12th, 2023
Verified purchase

When installing the cover. I was missing one Allen head bolt

Thumbnail of user giulianam13
Support R. – Extreme Terrain Rep

I am very sorry about that.
I see you were assisted by our customer service.
If you have any questions, please let me know.

Amy
EXT 1257

Thumbnail of user mikem4293
1 review
0 helpful votes
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July 13th, 2023
Verified purchase

Salesman was very helpful
Quick delivery
Haven't had time to really evaluate how product performs

Thumbnail of user louisg449
1 review
0 helpful votes
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July 12th, 2023
Verified purchase

Amazing experience. Great overall job. Love the mirrors.

Reason I chose this business:

Used them before.

Thumbnail of user donnys49
1 review
0 helpful votes
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July 12th, 2023
Verified purchase

Cover looks great, going to put it on this weekend!

Reason I chose this business:

Lots of different things to upgrade your truck and decent pricing!

Thumbnail of user gustavol80
1 review
0 helpful votes
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July 12th, 2023
Verified purchase

Super fast shipping, Nice packaging and beautiful Hood.

Reason I chose this business:

Is where I do most of my online shopping for my tacoma and I trust them!

Thumbnail of user vadimh15
1 review
0 helpful votes
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July 12th, 2023
Verified purchase

Extreme terrain team was perfect in making it happen, thumbs-up

Thumbnail of user arnaudd29
1 review
0 helpful votes
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August 11th, 2023
Verified purchase

I received my wheel spacers used instead of new ones.

Thumbnail of user giulianam13
Support R. – Extreme Terrain Rep

I am so sorry to hear that.
Please if you need assistance with your order-
Our customer service is happy to help.

Amy
EXT 1257

Thumbnail of user bernardom46
1 review
0 helpful votes
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July 12th, 2023
Verified purchase

Very Nice products, good package and fast deliver.

Thumbnail of user sydneyj74
1 review
0 helpful votes
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July 12th, 2023
Verified purchase

Excellent company! Got the spacers quickly with no issues

Reason I chose this business:

Good company

Thumbnail of user joeyc215
1 review
0 helpful votes
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July 12th, 2023
Verified purchase

No Issue with my product that I ordered from ET. Pictures to come

Reason I chose this business:

I like the product your team carries

Thumbnail of user joeyw128
1 review
0 helpful votes
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July 12th, 2023
Verified purchase

Website was easy to shop on. Received hood in a reasonable amount of time.

Reason I chose this business:

Best selection and price

Thumbnail of user jamese2033
1 review
0 helpful votes
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July 11th, 2023
Verified purchase

Bed rack for my Toyota is sturdy to handle weight even off road! Thanks

Thumbnail of user bryans1086
1 review
0 helpful votes
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July 10th, 2023
Verified purchase

Everything was good. Fast shipping. I got nothing else to say.

Thumbnail of user nicolew1913
2 reviews
0 helpful votes
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July 10th, 2023
Verified purchase

Quick delivery and great product. Will keep Extreme Terrain in mind for other purchases.

Reason I chose this business:

Another site I was referred to was Out of Stock on the tire cover I wanted and wouldn’t be in stock for a couple weeks. I ordered from Extreme Terrain and had my tire cover in less than a week.

Thumbnail of user jordanp301
2 reviews
0 helpful votes
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July 9th, 2023
Verified purchase

The whole process is seamless, quick, and efficient!

Reason I chose this business:

Largest selection of off-roading accessories

Thumbnail of user brandons1235
1 review
0 helpful votes
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July 8th, 2023
Verified purchase

Order arrived fairly quickly, boxes were in good shape and no visible damage.

Reason I chose this business:

Websites easy to deal with and lots of visuals too look at.

Thumbnail of user chrism4062
1 review
0 helpful votes
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July 8th, 2023
Verified purchase

Quality products and great prices! Will continue to be a customer

Thumbnail of user davidt3788
1 review
0 helpful votes
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July 7th, 2023
Verified purchase

Great service and easy install thank you will use your company again.

Thumbnail of user justina601
1 review
0 helpful votes
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July 7th, 2023
Verified purchase

Everything went good. Fast shipping. Nothing else to note

Reason I chose this business:

Had what I wanted

Thumbnail of user jamesm8901
1 review
0 helpful votes
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July 6th, 2023
Verified purchase

Easy to shop especially since you can give your vehicle specs which are then saved.

Thumbnail of user georgettee9
1 review
0 helpful votes
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July 7th, 2023
Verified purchase

Everything was included and delivered timely. I definitely will be ordering for my jl again!

Thumbnail of user nicolass125
1 review
0 helpful votes
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July 6th, 2023
Verified purchase

Needed to find an online spot for all my Tundra part needs, found it! Thanks again

Thumbnail of user shonh20
1 review
0 helpful votes
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August 5th, 2023
Verified purchase

When someone writes a review they should automatically be entered into the giveaway contests.

Thumbnail of user giulianam13
Support R. – Extreme Terrain Rep

Thank you for your feedback!
I would be happy to speak with you about your experience.
If you have any questions, please let me know.

Amy
EXT 1257

Thumbnail of user mariav1703
1 review
0 helpful votes
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July 5th, 2023
Verified purchase

Super fast. Fenders we're scratched in drivers side.

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From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 23 days

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