• Extreme Terrain

2024 CUSTOMER CHOICE AWARD

Extreme Terrain

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Overview

Extreme Terrain has a rating of 4.4 stars from 9,457 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery, and great experience. Extreme Terrain ranks 4th among Auto Parts sites.

  • Quality
    254

Proactively asks for customer feedback

This company responds to reviews on average within 23 days

Positive reviews (last 12 months): 84.5%
Positive
3,375
Neutral
177
Negative
443

Instant Feedback

40,733 reviews

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How would you rate Extreme Terrain?
Top Positive Review

“I don't have time for your stupid fucking review bullshit.”

Brent B.
10/3/24

I am thankful for your business and timely delivery but tired of $#*!ing reviews with everything. Please just do a simple box check of satisfied and rating. Don't make me type something, People are busy working and don't appreciate the endless review game. Sincerely

Top Critical Review

“The company that doesn't care!”

Anthony T.
9/29/24

My first experience was good but boy when you need them to step up for their mistakes, they can't be found. Therefore, my last experience was so bad I will no longer do business with ET, a company who only cares about a sale and doesn't care if their mistake causes problems for the customer

Reviews (9,457)

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Reviews that mention popular keywords

customer service (1789) shopping experience (509) quality product (293) return process (34) fog lights (61)
Thumbnail of user charlesg1723
1 review
0 helpful votes
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July 5th, 2023
Verified purchase

Great range of products, Very fast checkout, nice experience.

Reason I chose this business:

Great product line

Thumbnail of user clayg45
2 reviews
0 helpful votes
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July 5th, 2023
Verified purchase

Ill let you know when I get it installed. Good communication throughout the shipping process.

Thumbnail of user charlesh2844
1 review
0 helpful votes
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July 5th, 2023
Verified purchase

Great help
Open box
Product arrived in "like new" condition.

Thumbnail of user jamesy862
1 review
0 helpful votes
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July 5th, 2023
Verified purchase

Pricing and shipping are always good for me, thank you

Thumbnail of user brucer646
1 review
0 helpful votes
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July 5th, 2023
Verified purchase

Looks awesome plus the 20" light is much better than expected
Thanks to all of you

Thumbnail of user tammyc1024
1 review
0 helpful votes
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July 5th, 2023
Verified purchase

Very pleased with how quick my order was to arrive.

Reason I chose this business:

Used before never had any problems with products.

Thumbnail of user christopherl1542
1 review
0 helpful votes
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August 3rd, 2023
Verified purchase
Reason I chose this business:

Had parts I wanted listed on discount with minor imperfections. Only received half the order which sells for half of what I paid.

Thumbnail of user giulianam13
Support R. – Extreme Terrain Rep

I am so sorry to hear that you had trouble with your open box order.
I have left you a voicemail after reviewing your order.
If you have any questions, please let me know.

Amy
EXT 1257

Thumbnail of user krishnas95
1 review
0 helpful votes
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July 4th, 2023
Verified purchase

Shipping was super fast. Merchandise in excellent condition.

Reason I chose this business:

Recommended by relative.

Thumbnail of user kevinb3361
1 review
0 helpful votes
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July 4th, 2023
Verified purchase

Very easy installation and so far appears to be working great, I like it.

Reason I chose this business:

You have a wide variety of different equipment for my 2023 Bronco

Thumbnail of user davidd5251
1 review
0 helpful votes
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July 4th, 2023
Verified purchase

Great options fast and easy service. Quick free delivery

Thumbnail of user christopherp1620
1 review
0 helpful votes
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July 3rd, 2023
Verified purchase

Got my order in 3 days. It shipped immediately after I ordered. Very good experience.

Thumbnail of user franciscoa302
1 review
0 helpful votes
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July 3rd, 2023
Verified purchase

You bring very interesting products to keep my Jeep as is and make it actual.

Reason I chose this business:

The variaty of good quality of products.

Thumbnail of user thomass3857
1 review
0 helpful votes
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July 3rd, 2023
Verified purchase

Easy to navigate site, quality product, fast delivery

Reason I chose this business:

You had the part I needed where others didn’t have

Thumbnail of user christopherv519
2 reviews
0 helpful votes
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July 3rd, 2023
Verified purchase

The how too video is very helpful when deciding what to buy.

Reason I chose this business:

Family member buys there

Thumbnail of user ronb1137
2 reviews
0 helpful votes
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July 3rd, 2023
Verified purchase

Simple and easy delivery was right on time with not a care

Reason I chose this business:

They have everything to choose from

Thumbnail of user randallk145
1 review
0 helpful votes
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July 2nd, 2023
Verified purchase

Wheels and tires look awesome on my TJ. So happy with the purchase.

Reason I chose this business:

Best deals on the internet.

Thumbnail of user marya4036
1 review
0 helpful votes
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July 2nd, 2023
Verified purchase

Very quick delivery. Product was as described. I would order from them again

Reason I chose this business:

Referral from friends

Thumbnail of user danab807
1 review
0 helpful votes
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July 2nd, 2023
Verified purchase

Very good thank you………….,,,,,,,,,,,,,,………………………………….

Reason I chose this business:

Word of mouth

Thumbnail of user ians745
1 review
0 helpful votes
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July 2nd, 2023
Verified purchase

Easy process great product. Have bought from here before definitely will continue.

Reason I chose this business:

Because it’s certified to fit my vehicle

Thumbnail of user markm5479
1 review
0 helpful votes
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July 1st, 2023
Verified purchase

Great selection on parts good prices easy to use website

Thumbnail of user lisab4914
1 review
0 helpful votes
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July 1st, 2023
Verified purchase

Good product. Easy transaction and delivery. Thank you...

Thumbnail of user kristinam450
1 review
0 helpful votes
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July 1st, 2023
Verified purchase

Excellent craftsmanship and very easy to navigate the site.

Reason I chose this business:

Quality parts

Thumbnail of user michaelm12177
1 review
0 helpful votes
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June 30th, 2023
Verified purchase

Easy to install. Showed up quickly. Helps block the sun.

Thumbnail of user rickb1168
1 review
0 helpful votes
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June 30th, 2023
Verified purchase

Shipped fast. Easy to install and looks great. Good product for the money.

Thumbnail of user pauls4925
1 review
0 helpful votes
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June 30th, 2023
Verified purchase

Quick delivery, parts arrived in good shape. Installed easily driven about 50 miles so far.

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From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 23 days

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