• Extreme Terrain

2024 CUSTOMER CHOICE AWARD

Extreme Terrain

Write a Review

Overview

Extreme Terrain has a rating of 4.4 stars from 9,457 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery, and great experience. Extreme Terrain ranks 4th among Auto Parts sites.

  • Quality
    254

Proactively asks for customer feedback

This company responds to reviews on average within 23 days

Positive reviews (last 12 months): 84.5%
Positive
3,375
Neutral
177
Negative
443

Instant Feedback

40,733 reviews

119
See all photos
How would you rate Extreme Terrain?
Top Positive Review

“I don't have time for your stupid fucking review bullshit.”

Brent B.
10/3/24

I am thankful for your business and timely delivery but tired of $#*!ing reviews with everything. Please just do a simple box check of satisfied and rating. Don't make me type something, People are busy working and don't appreciate the endless review game. Sincerely

Top Critical Review

“The company that doesn't care!”

Anthony T.
9/29/24

My first experience was good but boy when you need them to step up for their mistakes, they can't be found. Therefore, my last experience was so bad I will no longer do business with ET, a company who only cares about a sale and doesn't care if their mistake causes problems for the customer

Reviews (9,457)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1789) shopping experience (509) quality product (293) return process (34) fog lights (61)
Thumbnail of user andrewl1932
1 review
0 helpful votes
  • Send Message
June 7th, 2023
Verified purchase

Love you guys! Order came in time, this weekend is the install!

Reason I chose this business:

Budget, style, design!

Thumbnail of user rhondelishap
1 review
0 helpful votes
  • Send Message
June 7th, 2023
Verified purchase

Great customer service, very responsive and followed up with my concerns

Thumbnail of user michaeln2218
1 review
0 helpful votes
  • Send Message
November 29th, 2022
Verified purchase

Fast shipping! The exhaust system was easy to install and had great instructions.

Reason I chose this business:

Good deals compared to other sites.

Thumbnail of user adams2122
1 review
0 helpful votes
  • Send Message
June 6th, 2023
Verified purchase

Everything you want. Great quality, fast shipping.

Reason I chose this business:

Many friends told me about the quality of the products and the deals they have.

Thumbnail of user andrewp2276
1 review
0 helpful votes
  • Send Message
June 6th, 2023
Verified purchase

Outstanding thank you for making the search and shopping easy.

Thumbnail of user quantavisj
1 review
0 helpful votes
  • Send Message
June 6th, 2023
Verified purchase

Easy install. Straightforward and happy with product.

Reason I chose this business:

They offered something no one else did.

Thumbnail of user erick1101
1 review
0 helpful votes
  • Send Message
November 29th, 2022
Verified purchase

Easy navigation, lots of options, sale prices helped

Thumbnail of user mandym275
1 review
0 helpful votes
  • Send Message
July 18th, 2022
Verified purchase

Everything was as shown and all expectations were met.

Reason I chose this business:

Advertised a lot of items for my jeep

Thumbnail of user terrys1453
1 review
0 helpful votes
  • Send Message
November 29th, 2022
Verified purchase

It was one of my easiest and quickest online orders in along time.

Thumbnail of user stevec2135
1 review
0 helpful votes
  • Send Message
July 18th, 2022
Verified purchase
• Updated review

The website was very helpful and easy to use. It made finding what I wanted ease.

Reason I chose this business:

Extreme Terrain had the most options and fair prices.

Thumbnail of user giulianam13
Support R. – Extreme Terrain Rep

Thank you for your feedback!
If you would like to discuss your review, please feel free to reach out.
I hope to hear from you soon.

Amy
Ext 257

Easy to use website
July 11th, 2022
Verified site experience
• Previous review
Thumbnail of user chanvillyb
1 review
0 helpful votes
  • Send Message
May 24th, 2022
Verified purchase

Standard delivery for todays day and age. Gave one extra star because it came sooner than expected.

Thumbnail of user gregm1298
1 review
0 helpful votes
  • Send Message
June 5th, 2023
Verified purchase

Fast shipping and good pricing! Would definitely order form them again.

Thumbnail of user sydneys266
1 review
0 helpful votes
  • Send Message
June 5th, 2023
Verified purchase

It was a good experience, I would order again. Easy process.

Thumbnail of user johnr5632
1 review
0 helpful votes
  • Send Message
November 28th, 2022
Verified purchase

Have not had a chance to install rotors or storage item.

Reason I chose this business:

Good products that I need!

Thumbnail of user jimd1437
1 review
0 helpful votes
  • Send Message
June 4th, 2023
Verified purchase

Great product/fit and fast shipping…Thanks for the hep.

Reason I chose this business:

Return customer

Thumbnail of user dough594
1 review
0 helpful votes
  • Send Message
July 4th, 2023
Verified purchase

After payment finally went thru shipping was prompt.

Reason I chose this business:

I am restro., engine swapping a Jeep for and have bought many parts for you and have many more to go finishing up the projec

Thumbnail of user giulianam13
Support R. – Extreme Terrain Rep

I am so sorry to hear that.
If you would like to discuss your experience- I would be happy to speak to you about it.

Amy
EXT 1257

Thumbnail of user brooken91
1 review
0 helpful votes
  • Send Message
June 3rd, 2023
Verified purchase

Shipped Fast and product itself is great! Can't wait to use it

Thumbnail of user erickd51
1 review
0 helpful votes
  • Send Message
November 28th, 2022
Verified purchase

Send item in promised time, well packaged- easy experience- will shop here again for my Jeep Needs!

Reason I chose this business:

Had the branded floor mats in stock - shipped as promised

Thumbnail of user ryanr987
1 review
0 helpful votes
  • Send Message
November 28th, 2022
Verified purchase

Great service and product. I will definitely order from you guys again.

Thumbnail of user lees804
1 review
0 helpful votes
  • Send Message
May 24th, 2022
Verified purchase

Haven't installed yet but looks and feels real beefy.

Thumbnail of user jonathanb1200
1 review
0 helpful votes
  • Send Message
April 25th, 2022
Verified purchase

Easy to order. Came fast. Easily installed. Looks great!

Reason I chose this business:

Great reviews

Thumbnail of user chrisv869
1 review
0 helpful votes
  • Send Message
June 3rd, 2023
Verified purchase

No concerns. Wheels ended up being too small, and the return/replacement process was easy.

Reason I chose this business:

Your app is easy to navigate for dreaming/planning. Product offerings are comprehensive.

Thumbnail of user davidr6067
1 review
0 helpful votes
  • Send Message
June 3rd, 2023
Verified purchase

Everything went well from ordering to receiving quickly and the doors look Awesome on my Jeep.

Reason I chose this business:

Have ordered in the pass.

Thumbnail of user jasong1716
1 review
0 helpful votes
  • Send Message
June 3rd, 2023
Verified purchase

Great...just like everytime! Fast shipping and easy ordering

Reason I chose this business:

Good prices Good service

Thumbnail of user heribertom50
1 review
0 helpful votes
  • Send Message
June 3rd, 2023
Verified purchase

Love the product. I can't wait to buy more stuff. Installation took a little longer than expected.

Reason I chose this business:

They have the best brands.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 23 days

How do I know I can trust these reviews about Extreme Terrain?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Extreme Terrain?