• Extreme Terrain

2024 CUSTOMER CHOICE AWARD

Extreme Terrain

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Overview

Extreme Terrain has a rating of 4.4 stars from 9,457 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery, and great experience. Extreme Terrain ranks 4th among Auto Parts sites.

  • Quality
    254

Proactively asks for customer feedback

This company responds to reviews on average within 23 days

Positive reviews (last 12 months): 84.5%
Positive
3,375
Neutral
177
Negative
443

Instant Feedback

40,733 reviews

119
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How would you rate Extreme Terrain?
Top Positive Review

“I don't have time for your stupid fucking review bullshit.”

Brent B.
10/3/24

I am thankful for your business and timely delivery but tired of $#*!ing reviews with everything. Please just do a simple box check of satisfied and rating. Don't make me type something, People are busy working and don't appreciate the endless review game. Sincerely

Top Critical Review

“The company that doesn't care!”

Anthony T.
9/29/24

My first experience was good but boy when you need them to step up for their mistakes, they can't be found. Therefore, my last experience was so bad I will no longer do business with ET, a company who only cares about a sale and doesn't care if their mistake causes problems for the customer

Reviews (9,457)

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Reviews that mention popular keywords

customer service (1789) shopping experience (509) quality product (293) return process (34) fog lights (61)
Thumbnail of user ethanc274
1 review
0 helpful votes
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November 27th, 2022
Verified purchase

Instructions that can with it were better then I expected and came two days early

Thumbnail of user matthewc1907
1 review
0 helpful votes
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June 3rd, 2023
Verified purchase

Order arrived right on time, came as described. Extremely easy process.

Thumbnail of user johns13577
1 review
0 helpful votes
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June 2nd, 2023
Verified purchase

I've only ordered a few things but always quick and correct

Thumbnail of user dalel267
1 review
0 helpful votes
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November 27th, 2022
Verified purchase

My floor mats arrived on time and they fit perfect. I would definitely buy them again.

Thumbnail of user briant1635
1 review
0 helpful votes
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June 1st, 2023
Verified purchase

Super easy to submit my order, waiting parts. Thank you.

Thumbnail of user josephm3518
1 review
0 helpful votes
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November 26th, 2022
Verified purchase

Always good and fast service.
Never get disappointed everytime i order.

Reason I chose this business:

Fast and good services.

Thumbnail of user carlost274
2 reviews
0 helpful votes
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November 25th, 2022
Verified purchase

Excellent experience. Great variety of products and easy to navigate website.

Reason I chose this business:

You had the product I was looking for

Thumbnail of user jackh1165
1 review
0 helpful votes
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November 25th, 2022
Verified purchase

Fast service, product was as described. Will be installing it shortly.

Reason I chose this business:

Past customer.

Thumbnail of user frankiei12
1 review
0 helpful votes
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June 30th, 2023
Verified purchase

All parts arrived in a timely manner. Found what I needed for my vehicle with no issue.

Reason I chose this business:

Repeat customer.

Thumbnail of user giulianam13
Support R. – Extreme Terrain Rep

Thank you for your feedback!
If you have any questions-
Please let me know.

Amy
EXT 1257

Thumbnail of user lawrences868
1 review
0 helpful votes
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May 31st, 2023
Verified purchase
• Updated review

Quick and easy. Extreme Terrain is the Go To place for Jeep products.

Reason I chose this business:

Product availability

Extreme Terrain is Great!
February 23rd, 2023
Verified site experience
• Previous review

Extreme Terrain is Great! Product description and associated information is excellent.

Reason I chose this business:

Convenient, products available makes Extreme Terrain one stop shopping!

Thumbnail of user allanb245
1 review
0 helpful votes
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July 18th, 2022
Verified purchase

Part was exactly what I needed, and it arrived on time

Thumbnail of user justinr705
1 review
0 helpful votes
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April 18th, 2022
Verified purchase

Fast shipping with no problems or damage to the items.

Thumbnail of user michaelc3978
2 reviews
0 helpful votes
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May 30th, 2023
Verified purchase

Sent quickly and priced fair compared to other vendors.

Reason I chose this business:

I thought I would try. I liked the marketing and ease to find what I was looking for.

Thumbnail of user paparickerl
1 review
0 helpful votes
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November 24th, 2022
Verified purchase

It should arrive soon and installation does not appear to be too difficult.

Thumbnail of user lisas4736
1 review
0 helpful votes
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November 24th, 2022
Verified purchase

Easy to find antennas and I appreciate the style varieties.

Reason I chose this business:

Only place I could find that would have the Jeep accessories I want.

Thumbnail of user danieln1035
1 review
0 helpful votes
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July 16th, 2022
Verified purchase

Perfect fit!
Great texture!
Well done Extreme Terrain, thank you!

Thumbnail of user garyw1679
1 review
0 helpful votes
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May 29th, 2023
Verified purchase

Was very easy to order, have a great selection of Jeep parts.

Thumbnail of user richardm4214
1 review
0 helpful votes
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November 23rd, 2022
Verified purchase

I found the product to be of high quality and excellent service

Reason I chose this business:

Previous customer

Thumbnail of user andersons68
1 review
0 helpful votes
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July 16th, 2022
Verified purchase

Delivery service was great and very happy with my purchases.

Reason I chose this business:

Custom sizing for your make and model on products

Thumbnail of user jerryt396
1 review
0 helpful votes
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April 25th, 2022
Verified purchase

Product was as described easy install, very throaty sound, I would recommend.

Thumbnail of user michaele2255
1 review
0 helpful votes
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June 28th, 2023
Verified purchase

The harness did not fit 2021 tacoma so gave up trying to repair

Reason I chose this business:

Thought they had the right plug

Thumbnail of user giulianam13
Support R. – Extreme Terrain Rep

I am so sorry to hear that.
If you have a fitment question-
Our customer service is happy to help.
Please let us know.

Amy
EXT 1257

Thumbnail of user michaelb10421
1 review
0 helpful votes
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May 28th, 2023
Verified purchase

I had a good experience with Extreme Terrain and will likely use them again.

Thumbnail of user bryanh749
1 review
0 helpful votes
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May 28th, 2023
Verified purchase

Everything shipped quickly and arrived undamaged. Great pricing.

Reason I chose this business:

A friend recommended

Thumbnail of user joelp387
1 review
0 helpful votes
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May 28th, 2023
Verified purchase

Pleasant and non-stressful. I will recommend Extreme Terrain

Thumbnail of user maryh4477
1 review
0 helpful votes
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May 28th, 2023
Verified purchase

Fast shipping and easy finding products for my jeep

Reason I chose this business:

Pricing and many options

Sitejabber for Business

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From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 23 days

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