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Extreme Terrain has a rating of 4.4 stars from 9,457 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery, and great experience. Extreme Terrain ranks 4th among Auto Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 23 days
40,733 reviews
I am thankful for your business and timely delivery but tired of $#*!ing reviews with everything. Please just do a simple box check of satisfied and rating. Don't make me type something, People are busy working and don't appreciate the endless review game. Sincerely
My first experience was good but boy when you need them to step up for their mistakes, they can't be found. Therefore, my last experience was so bad I will no longer do business with ET, a company who only cares about a sale and doesn't care if their mistake causes problems for the customer
It specifically says in the description of the bumper that not cutting is required for installing this bumper. Meanwhile directly in the instructions it says the cutting is 100% required. Feels like a bit of a scam.
Previously received good service. My business with Extreme Terrain is over after this though.
Was expecting delivery to take about a month according to the description and I ordered July 8th and received my hard top on July 10th. Super fast shipping and well packaged
It was easy to find the product I wanted, and simple to order. Speedy service and a great product. Thank you!
Items were packaged well and came as ordered. Their website is easy to navigate and use.
Only the best for my Jeep!
I ordered a muffler for a 2010 Jeep Wrangler and received it the next day!
Easy installation about 15 minutes and looks great my last one lasted about 10 years.
Quality parts
Quick and easy. Customer service was excellent
It’s who I use for my jk
Shopped and was happy before
I have used you before with great results.
Always happy with the product
Everything I have ordered has fit correctly and was received on time.
They had the parts I was looking for
I can't believe how fast I got these parts and they came from different locations!
Stumbled on them searching for parts
Bumper showed up even sooner than it was scheduled to. Easy ordering. Easy customer service.
Product was great. Super fast shipping. Great price. I will not shop anywhere else for my Tacoma!
I did not receive fog light bulbs I did tecieve my hinge bushings so don't know where the bulbs are and not happy
We got our product on time and in perfect condition. A great product at a great price. 5 star sevice
Established customer. Extreme Terrain always hAs great products at great prices. 5 star service
My first experience with et was terrible. This product arrived quickly no issues this time.
Had what I needed at a reasonable price
Read and follow the directions installed in less than 3 hours including setup and cleanup
They had produce I was looking for
Brakes fit just like they should. No having to send back bc wrong ones sent first time. We will order again from here
We have ordered from here before. Good products
My purchase arrived quickly and was an excellent quality. I have purchased from them in the past and everything continues to great.
Consistency of quality.
I love the product for the price of it and the service was on point. Got my exhaust within a week.
I thought it would take three weeks to deliver, but it was on time. They are so easy to shop from.
Because it is resourceful and has a lot of items I am interested in, and they ship to the islands without any advance notice. I will be making more purchases in the future.
It's great and all, but I do need to take it to get balanced. Atleast that's what I think, but I'll recheck everything. Although much better than stock, and will be worth it for those considering. Just wish there was more information about balancing it.
Best JK website!
Had already purchased 5 wheels for my 2022 Wrangler and was trying to buy 5 tires to go with it. However their oversized shipping fee per tire was putting their price over 2 other places with the same tire. I really wanted to get them from the same place as my wheels even though both were out of stock, so I called, they took 10% off my order putting it back in line with the other places I could have gotten them. Hopefully both will be in next week like they thought and will be shipped out promptly.
Timely delivery, great product and price. Consultation via chat helped the accuracy of the purchase
Product availability
Bought a few things for my new Jeep. Had to return some headlights that I didn't feel comfortable installing myself. Easy return. Found others that were more my speed.
Thanks
2 of the screws that connected to the pinch welds came bent, also on of the nutzerts that one of the 3 bolts were meant to go in was stripped and the nutzert just spins inside its hole
I purchased a different style running board (different company) before I stumbled across extreme terrain slim RB20. I just installed them and I'm very satisfied with how the installation went!
They are sturdy and have 4 brackets instead of 3 that came with the first running boards I returned.
The running boards came with 4 brackets and they just looked nicer.
6/21/2024 - Ordered the Lange Original Gen 2 Hoist-A-Top for my 2020 Jeep Wrangler. I received box 1 of 2 on 6/24/2024. I didn't realize the shipment actually came in 2 boxes so on 6/29/2024 I got everything ready to assemble the hoist. When I realized I was missing an entire box of parts I called Extreme Terrain. My order reflects that the shipping label was created by the box was never picked up by FedEx. I talked to Amanda and she said the Box 2 of 2 would ship on Monday (7/1/2024) since the package clearly wasn't shipped. When I saw no update to my account reflecting the shipment I called back on 7/1/2024. I was told they had to investigate the "Lost Package" and it would take ~ 3days. Meaning my package wouldn't actually ship until Friday 7/5/2024. So the remaining parts I need to complete the hoist build won't even SHIP for 12 days AFTER I received the 1st box. All because Extreme Terrain never actually shipped the 2nd box!
Gain trust and grow your business with customer reviews.
While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.
