• Extreme Terrain

2024 CUSTOMER CHOICE AWARD

Extreme Terrain

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Overview

Extreme Terrain has a rating of 4.4 stars from 9,457 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery, and great experience. Extreme Terrain ranks 4th among Auto Parts sites.

  • Quality
    254

Proactively asks for customer feedback

This company responds to reviews on average within 23 days

Positive reviews (last 12 months): 84.5%
Positive
3,375
Neutral
177
Negative
443

Instant Feedback

40,733 reviews

119
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How would you rate Extreme Terrain?
Top Positive Review

“I don't have time for your stupid fucking review bullshit.”

Brent B.
10/3/24

I am thankful for your business and timely delivery but tired of $#*!ing reviews with everything. Please just do a simple box check of satisfied and rating. Don't make me type something, People are busy working and don't appreciate the endless review game. Sincerely

Top Critical Review

“The company that doesn't care!”

Anthony T.
9/29/24

My first experience was good but boy when you need them to step up for their mistakes, they can't be found. Therefore, my last experience was so bad I will no longer do business with ET, a company who only cares about a sale and doesn't care if their mistake causes problems for the customer

Reviews (9,457)

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Reviews that mention popular keywords

customer service (1789) shopping experience (509) quality product (293) return process (34) fog lights (61)
Thumbnail of user jasonc2106
1 review
0 helpful votes
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July 9th, 2022
Verified purchase

Needed mirrors and hangers. Loved the pictures from last customers. Super helpful

Thumbnail of user johnathans69
1 review
0 helpful votes
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May 19th, 2022
Verified purchase

The site video explained easy install and they turned out looking great

Quality
Thumbnail of user theodorer64
2 reviews
0 helpful votes
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November 8th, 2022
Verified purchase

So easy to look for what I need. Description and quality are fantastic.

Reason I chose this business:

I have made purchases here before and never disappointed always beyond satisfied.

Thumbnail of user michaelw6051
1 review
0 helpful votes
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May 4th, 2023
Verified purchase

Each purchase for parts has been a breeze. I recommend them all the time to my friends and family.

Thumbnail of user marcelob48
1 review
0 helpful votes
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November 8th, 2022
Verified purchase

Everything was there and came fast. Easy install too

Thumbnail of user charlieo76
1 review
0 helpful votes
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May 4th, 2023
Verified purchase

Order was shipped same day prices are good or better then most places

Reason I chose this business:

In stock and fast service

Thumbnail of user anthonyw1553
1 review
0 helpful votes
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May 3rd, 2023
Verified purchase

Site was easy to navigate, great options and quick shipping!

Reason I chose this business:

Never had a bad experience, so why not look to them for parts!

Thumbnail of user lup18
1 review
0 helpful votes
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July 8th, 2022
Verified purchase

Easy to find what I was looking for, simple checkout, and free shipping.

Thumbnail of user adamn440
1 review
0 helpful votes
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April 20th, 2022
Verified purchase

My experience with Extreme Terrain has always been good. Fast delivery easy ordering.

Thumbnail of user gabbyg58
1 review
0 helpful votes
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May 3rd, 2023
Verified purchase

Shipping was fast and the parts were exactly as described.

Reason I chose this business:

Good reputation

Thumbnail of user joser1610
1 review
0 helpful votes
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November 7th, 2022
Verified purchase

Easy to find parts and Fast shipping awesome product

Reason I chose this business:

Was Recommend a by friend

Thumbnail of user nicholasd600
2 reviews
0 helpful votes
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May 3rd, 2023
Verified purchase

Exactly as advertised. Work great! Shipping was quick.

Thumbnail of user phillipc402
1 review
0 helpful votes
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November 7th, 2022
Verified purchase

Perfect and easy from start to finish. Y'all rock.

Reason I chose this business:

Great cust Service and great selection

Thumbnail of user kylew645
1 review
0 helpful votes
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May 2nd, 2023
Verified purchase

Received my order very fast an was exactly what I ordered. Will be ordering from here again!

Thumbnail of user stevew2083
1 review
0 helpful votes
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November 7th, 2022
Verified purchase

Parts were exactly what I ordered, good quality and shipping was fast.

Reason I chose this business:

Offered the package I wanted with the best price.

Thumbnail of user leed514
1 review
0 helpful votes
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May 2nd, 2023
Verified purchase

Extreme Terrains team are great to deal with,no concern unsolved.

Reason I chose this business:

Extreme Terrain has the parts I need.

Thumbnail of user shawns888
1 review
0 helpful votes
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November 7th, 2022
Verified purchase

Came packaged and secured in the box with padding so nothing would be dented, broken, or scratched.

Reason I chose this business:

Reputation, quality products on hand (no waiting), and ease of ordering.

Thumbnail of user lorendaj
1 review
0 helpful votes
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July 8th, 2022
Verified purchase

Fast, quick delivery, difficulties getting the correct amount of products in my cart

Reason I chose this business:

Company has a good reputation and has an amazing wheels and tires packages section.

Thumbnail of user giulianam13
Support R. – Extreme Terrain Rep

Thank you for your feedback!
If you would like to discuss your review, please feel free to reach out.
I hope to hear from you soon.

Amy
Ext 257

Thumbnail of user chadb437
2 reviews
0 helpful votes
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May 2nd, 2023
Verified purchase

Great experience and communication from employees!

Thumbnail of user claudiot31
1 review
0 helpful votes
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November 7th, 2022
Verified purchase

Great products! Really fast shipping. Came in like 2 days

Reason I chose this business:

I used before

Thumbnail of user sungl17
1 review
0 helpful votes
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May 1st, 2023
Verified purchase

My experience was great. Happy with the speedy free shipping.

Thumbnail of user romanb107
1 review
0 helpful votes
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May 18th, 2022
Verified purchase

Products came as advertised and shipping was lightning fast.

Quality
Thumbnail of user katelynb92
1 review
0 helpful votes
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April 30th, 2023
Verified purchase

Fast delivery and got everything I needed! The parts for perfectly

Thumbnail of user aarona781
1 review
0 helpful votes
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November 6th, 2022
Verified purchase

Got the new exhaust quickly. Came a day early and in good shape!

Reason I chose this business:

Quality Jeep Parts

Thumbnail of user travisr403
1 review
0 helpful votes
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May 18th, 2022
Verified purchase

It was great I'll order from here again. Had exactly what I needed for a good price

Quality

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From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 23 days

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