• Extreme Terrain

2024 CUSTOMER CHOICE AWARD

Extreme Terrain

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Overview

Extreme Terrain has a rating of 4.4 stars from 9,457 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery, and great experience. Extreme Terrain ranks 4th among Auto Parts sites.

  • Quality
    254

Proactively asks for customer feedback

This company responds to reviews on average within 23 days

Positive reviews (last 12 months): 84.5%
Positive
3,375
Neutral
177
Negative
443

Instant Feedback

40,733 reviews

119
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How would you rate Extreme Terrain?
Top Positive Review

“I don't have time for your stupid fucking review bullshit.”

Brent B.
10/3/24

I am thankful for your business and timely delivery but tired of $#*!ing reviews with everything. Please just do a simple box check of satisfied and rating. Don't make me type something, People are busy working and don't appreciate the endless review game. Sincerely

Top Critical Review

“The company that doesn't care!”

Anthony T.
9/29/24

My first experience was good but boy when you need them to step up for their mistakes, they can't be found. Therefore, my last experience was so bad I will no longer do business with ET, a company who only cares about a sale and doesn't care if their mistake causes problems for the customer

Reviews (9,457)

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Reviews that mention popular keywords

customer service (1789) shopping experience (509) quality product (293) return process (34) fog lights (61)
Thumbnail of user ericc1835
2 reviews
0 helpful votes
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November 3rd, 2022
Verified purchase

Easy shopping, variety of ways to pay and quick shipping. Loved my experience. Ty

Reason I chose this business:

Quality parts and wide variety

Thumbnail of user orlandog115
1 review
0 helpful votes
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April 27th, 2023
Verified purchase

The items ordered arrived as described when I purchased it.

Reason I chose this business:

The variety of products available.

Thumbnail of user scottr2190
1 review
0 helpful votes
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April 26th, 2023
Verified purchase

Very helpful customer service answered all my concerns and questions. Will shop here again.

Reason I chose this business:

Had what I was looking for

Thumbnail of user kenb974
1 review
0 helpful votes
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April 26th, 2023
Verified purchase

Overall 10 out of 10...the floor mats look great and fit perfectly

Reason I chose this business:

Some great products on your site

Thumbnail of user taral367
1 review
0 helpful votes
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November 3rd, 2022
Verified purchase

Fast shipping and great service. Have bought from many times. Never any issues.

Reason I chose this business:

Good past purchases

Thumbnail of user mickeyb69
1 review
0 helpful votes
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November 3rd, 2022
Verified purchase

Easy to find great items. Haven't installed yet but so quick on delivery

Thumbnail of user tresheleh
1 review
0 helpful votes
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November 2nd, 2022
Verified purchase

Timely delivery and great email notices on order updates

Thumbnail of user ront354
1 review
0 helpful votes
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July 7th, 2022
Verified purchase

Reasonably priced and quick delivery. Like you web site

Reason I chose this business:

Son recommended

Thumbnail of user ronniec194
1 review
0 helpful votes
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November 2nd, 2022
Verified purchase

Easy ordering and on time delivery. Always a pleasant experience

Reason I chose this business:

Always delivers great customer service

Thumbnail of user scotts3542
1 review
0 helpful votes
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April 26th, 2023
Verified purchase

Item as described
Super fast shipping
Will buy from again

Thumbnail of user joel1313
1 review
0 helpful votes
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July 7th, 2022
Verified purchase

Delivery in 1 day, quality packaging.
Great directions and easy insulation
Love the look

Thumbnail of user giulianam13
Support R. – Extreme Terrain Rep

Thank you for your feedback!
If you would like to discuss your review, please feel free to reach out.
I hope to hear from you soon.

Amy
Ext 257

Thumbnail of user austeezep
1 review
0 helpful votes
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July 6th, 2022
Verified purchase

Exhaust came in super quick! Can't wait to install it on the truck.

Reason I chose this business:

Item was in stock!

Thumbnail of user michaelh6896
1 review
0 helpful votes
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April 25th, 2023
Verified purchase

Had an issue with checkout but Zack K quickly resolved the issued.

Reason I chose this business:

Returning customer

Thumbnail of user abigailm413
1 review
0 helpful votes
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April 24th, 2023
Verified purchase

The package arrived faster than expected and very carefully delivered

Reason I chose this business:

Recommendation

Thumbnail of user brianl2173
1 review
0 helpful votes
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April 24th, 2023
Verified purchase

High quality product that was delivered promptly with no issues encountered.

Thumbnail of user donaldm1662
1 review
0 helpful votes
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April 24th, 2023
Verified purchase

Order was delivered quick. Everything came as ordered.

Reason I chose this business:

Have had good experience with them.

Thumbnail of user michaelp4858
1 review
0 helpful votes
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July 6th, 2022
Verified purchase

Great thank you for everything I will definitely be back to order more.

Thumbnail of user valerieb880
1 review
0 helpful votes
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April 24th, 2023
Verified purchase

As always, my purchase was sent to me fast and accurate.

Reason I chose this business:

They are consistently good.

Thumbnail of user williamo1083
1 review
0 helpful votes
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April 23rd, 2023
Verified purchase

Website is easy to navigate, Fast shipping and they got all the parts you need or want in one place

Reason I chose this business:

Figured I’d give you a try, not disappointed, I’ll be ordering from you guys again

Thumbnail of user thomass3295
1 review
0 helpful votes
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October 30th, 2022
Verified purchase

Great experience and the cover goes on super easily.

Thumbnail of user matthewc1850
1 review
0 helpful votes
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April 23rd, 2023
Verified purchase

My order came quickly and was just what I expected

Reason I chose this business:

You had the rims in stock that I wanted. Tirerack was out of stock for four months

Thumbnail of user benoitc23
1 review
0 helpful votes
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October 30th, 2022
Verified purchase

Fast delivery, excellent follow up product fit perfectly

Reason I chose this business:

Great product for my Jeep

Thumbnail of user zacharyl192
3 reviews
0 helpful votes
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October 30th, 2022
Verified purchase

Fast and easy ordering process. Item was shipped quickly.

Reason I chose this business:

Brand selection

Thumbnail of user levio17
1 review
0 helpful votes
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April 23rd, 2023
Verified purchase

I ordered some stuff, it was delivered via mail. No problems

Thumbnail of user davidb10005
1 review
0 helpful votes
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May 23rd, 2023
Verified purchase

Order was missing lock washers and included instructions good have been better

Thumbnail of user giulianam13
Support R. – Extreme Terrain Rep

I apologize for this.
I reviewed your order and I see you have reached out to our Customer Service.
If you have any questions, please let me know.

Amy
EXT 257

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From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 23 days

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