• Extreme Terrain

2024 CUSTOMER CHOICE AWARD

Extreme Terrain

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Overview

Extreme Terrain has a rating of 4.4 stars from 9,457 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery, and great experience. Extreme Terrain ranks 4th among Auto Parts sites.

  • Quality
    254

Proactively asks for customer feedback

This company responds to reviews on average within 23 days

Positive reviews (last 12 months): 84.5%
Positive
3,375
Neutral
177
Negative
443

Instant Feedback

40,733 reviews

119
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How would you rate Extreme Terrain?
Top Positive Review

“I don't have time for your stupid fucking review bullshit.”

Brent B.
10/3/24

I am thankful for your business and timely delivery but tired of $#*!ing reviews with everything. Please just do a simple box check of satisfied and rating. Don't make me type something, People are busy working and don't appreciate the endless review game. Sincerely

Top Critical Review

“The company that doesn't care!”

Anthony T.
9/29/24

My first experience was good but boy when you need them to step up for their mistakes, they can't be found. Therefore, my last experience was so bad I will no longer do business with ET, a company who only cares about a sale and doesn't care if their mistake causes problems for the customer

Reviews (9,457)

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Reviews that mention popular keywords

customer service (1789) shopping experience (509) quality product (293) return process (34) fog lights (61)
Thumbnail of user jeffreyg874
1 review
0 helpful votes
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March 25th, 2023
Verified purchase

Return premium was steep for such a cheap $#*!ty item.

Reason I chose this business:

I own a JK Wrangler. Been happy before, that was not the case this time.

Thumbnail of user herbertc112
1 review
0 helpful votes
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March 25th, 2023
Verified purchase

Very fast delivery!1 good condition, no hassle at all!

Thumbnail of user marilyng630
1 review
0 helpful votes
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June 23rd, 2022
Verified purchase

Perfect and came fast (: very happy w my purchase from extreme terrain

Thumbnail of user shawnp413
1 review
0 helpful votes
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March 24th, 2023
Verified purchase

Always quick to answer questions and get orders processed.

Thumbnail of user cjm101
1 review
0 helpful votes
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March 24th, 2023
Verified purchase

Glad this order showed up the last one never did. Finally got a credit after 6 months. Thanks.

Thumbnail of user earlh257
1 review
0 helpful votes
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October 2nd, 2022
Verified purchase

Item was listed as used and their pictures were spot on. Very happy with my purchase.

Thumbnail of user michaela4020
1 review
0 helpful votes
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June 23rd, 2022
Verified purchase

Great selection and price. Arrived way before I thought.

Reason I chose this business:

Selection and easy of use for website.

Thumbnail of user lisap2896
1 review
0 helpful votes
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March 24th, 2023
Verified purchase

Returned immediately as too expensive for one step. Return process simply though!

Reason I chose this business:

Jeep Wrangler parts

Thumbnail of user brandonm913
1 review
0 helpful votes
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October 1st, 2022
Verified purchase

Everything shipped fast and arrived quickly. The product was high quality

Reason I chose this business:

Used before

Thumbnail of user salvatoren13
1 review
0 helpful votes
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March 24th, 2023
Verified purchase

Super fast delivery, everything was in good condition

Thumbnail of user davidm8234
1 review
0 helpful votes
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October 1st, 2022
Verified purchase

Package arrived in great shape. And before I expected it.

Reason I chose this business:

Cause ya won't quit mailing me.

Thumbnail of user luisu49
1 review
0 helpful votes
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March 23rd, 2023
Verified purchase

Easy to find any item, excellent description, pictures and tutorials are good!

Thumbnail of user jamesj1547
2 reviews
0 helpful votes
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March 23rd, 2023
Verified purchase

Had a few questions and they were answered well. Very professional

Reason I chose this business:

Price, availability and good service

Thumbnail of user johnf4905
2 reviews
0 helpful votes
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March 23rd, 2023
Verified purchase

Part came quick and fit as described, will be shopping with them again

Reason I chose this business:

Good website

Thumbnail of user andyo78
1 review
0 helpful votes
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May 10th, 2022
Verified purchase

Excellent fit, easy to install, nice factory looking hardware.

Reason I chose this business:

Top web search

Reason I chose this product:

Price, and reviews

Quality
Thumbnail of user ronaldl955
1 review
0 helpful votes
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May 10th, 2022
Verified purchase

Cool Catalog on line! Easy to order! Found what I needed!

Reason I chose this business:

Recommended from YouTube video

Reason I chose this product:

Same as above

Quality
Thumbnail of user tonyf886
1 review
0 helpful votes
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March 23rd, 2023
Verified purchase

Shopping experience was quick and easy for an inexperienced person as myself.

Reason I chose this business:

Because you had exactly what I was looking for.

Thumbnail of user luish287
1 review
0 helpful votes
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March 22nd, 2023
Verified purchase

My order arrived 2 days from expected date, im shopping here more often!

Thumbnail of user miless100
1 review
0 helpful votes
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March 22nd, 2023
Verified purchase

Order came in quick. Thank you for a great product.

Reason I chose this business:

Quality products and service.

Thumbnail of user gregr791
1 review
0 helpful votes
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March 22nd, 2023
Verified purchase

Super easy to navigate through the app and checkout is a breeze

Thumbnail of user brettd160
1 review
0 helpful votes
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March 22nd, 2023
Verified purchase

Fast delivery. Good price. Definitely satisfied. Thank you!

Thumbnail of user seanh625
1 review
0 helpful votes
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June 23rd, 2022
Verified purchase

Hello I'm happy with the service and fast delivery

Reason I chose this business:

Great selection of Tacoma products

Thumbnail of user ronaldd868
1 review
0 helpful votes
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March 21st, 2023
Verified purchase

Service was great and fast. Got exactly what I wanted!

Reason I chose this business:

Great company to get off road equipment.

Thumbnail of user alk199
1 review
0 helpful votes
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September 30th, 2022
Verified purchase

Easy to find what I wanted. Order arrived quickly.

Reason I chose this business:

Redrock was the brand I wanted - the price was fair.

Thumbnail of user keiths1211
1 review
0 helpful votes
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March 20th, 2023
Verified purchase

Good showed up on time. Fit as should took care of death wobble

Reason I chose this business:

Had what I needed

Sitejabber for Business

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From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 23 days

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