• Extreme Terrain

2024 CUSTOMER CHOICE AWARD

Extreme Terrain

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Overview

Extreme Terrain has a rating of 4.4 stars from 9,457 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery, and great experience. Extreme Terrain ranks 4th among Auto Parts sites.

  • Quality
    254

Proactively asks for customer feedback

This company responds to reviews on average within 23 days

Positive reviews (last 12 months): 84.5%
Positive
3,378
Neutral
177
Negative
443

Instant Feedback

40,733 reviews

119
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How would you rate Extreme Terrain?
Top Positive Review

“I don't have time for your stupid fucking review bullshit.”

Brent B.
10/3/24

I am thankful for your business and timely delivery but tired of $#*!ing reviews with everything. Please just do a simple box check of satisfied and rating. Don't make me type something, People are busy working and don't appreciate the endless review game. Sincerely

Top Critical Review

“The company that doesn't care!”

Anthony T.
9/29/24

My first experience was good but boy when you need them to step up for their mistakes, they can't be found. Therefore, my last experience was so bad I will no longer do business with ET, a company who only cares about a sale and doesn't care if their mistake causes problems for the customer

Reviews (9,457)

Rating

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Other

Reviews that mention popular keywords

customer service (1789) shopping experience (509) quality product (293) return process (34) fog lights (61)
Thumbnail of user brennanf11
1 review
0 helpful votes
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September 16th, 2022
Verified purchase

Easy, quick, as advertised. Install video was also helpful.

Reason I chose this business:

Previous experience purchasing from here was positive.

Thumbnail of user jamesm8350
1 review
0 helpful votes
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March 4th, 2023
Verified purchase

Great products fast shipping. What else do you want?

Thumbnail of user reneee184
Rob
2 reviews
0 helpful votes
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March 4th, 2023
Verified purchase

Good stuff for my Tacoma. Easy shopping through the website.

Thumbnail of user davidh8328
1 review
0 helpful votes
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March 3rd, 2023
Verified purchase

I ordered the item and it showed up so fast. Good work.

Reason I chose this business:

I'm a Jeep owner and it's a Jeep guys go to for products.

Thumbnail of user jimh754
1 review
0 helpful votes
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March 3rd, 2023
Verified purchase

Great fun,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

Thumbnail of user marthak682
1 review
0 helpful votes
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September 16th, 2022
Verified purchase

Arrived quickly. Just what I ordered. Good experience. Will use this website again.

Thumbnail of user aaronh716
1 review
0 helpful votes
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May 9th, 2022
Verified purchase

Easy install fast delivery great quality product..

Reason I chose this business:

Great customer service and quick delivery

Quality
Thumbnail of user dylans364
1 review
0 helpful votes
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September 15th, 2022
Verified purchase

Way better than stock no vibration. I would like a free t shirt as offered

Reason I chose this business:

Only ones that had in stock

Thumbnail of user johnm9968
1 review
0 helpful votes
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June 17th, 2022
Verified purchase

Great Company and easy to work with. Super fast delivery

Reason I chose this business:

Great Service

Thumbnail of user mattg571
1 review
0 helpful votes
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April 1st, 2023
Verified purchase

Paid for 3 day shipping and did not receive purchase until a week later

Reason I chose this business:

No specific reason

Thumbnail of user jacobh691
1 review
0 helpful votes
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March 2nd, 2023
Verified purchase

Super easy install took about 20 minutes. Fits great and looks nice on the truck!

Thumbnail of user michaelr4711
1 review
0 helpful votes
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June 17th, 2022
Verified purchase
• Updated review

Website is user friendly. That have what I was looking for at a fair price.

Reason I chose this business:

Used in the past. Honestly the free shipping that no one else offered. Thank You

First time ordering, ordering process is easy
May 26th, 2022
Verified site experience
• Previous review

First time ordering, ordering process is easy. But I want know about product until I receive it.
Thank you

Reason I chose this business:

I liked the website layout and they have the products I have been looking for.

Thumbnail of user mikec2606
1 review
0 helpful votes
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March 2nd, 2023
Verified purchase

Found everything I needed. Simple. Easy. Recommend to anyone.

Thumbnail of user michaelh6666
1 review
0 helpful votes
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March 2nd, 2023
Verified purchase

Shopping experience and delivery service all went smoothly.

Thumbnail of user bradi50
1 review
0 helpful votes
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March 2nd, 2023
Verified purchase

Everything came just as ordered. It was delivered in the time requested.

Thumbnail of user christinem2683
1 review
0 helpful votes
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March 2nd, 2023
Verified purchase

Awesome experience and product came in as expected. Excellent Customer Service!

Reason I chose this business:

Because of your great customer service and product availability. Prompt shipping!

Thumbnail of user johnr4850
1 review
0 helpful votes
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May 8th, 2022
Verified purchase

Overall, as expected. Do not wish to enter more than 50 characters
Thank you very much

Reason I chose this business:

Products as stated

Reason I chose this product:

Reviews
Fitment

Quality
Thumbnail of user rolandop47
1 review
0 helpful votes
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March 2nd, 2023
Verified purchase

Easy checkout, fast shipping, excellent product! Very happy with the service, thank you!

Reason I chose this business:

Because of the excellent service and quality products.

Thumbnail of user erice968
1 review
0 helpful votes
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March 2nd, 2023
Verified purchase

Parts are awesome easy fit and very pleasant customer service

Reason I chose this business:

Best prices

Thumbnail of user markc3961
1 review
0 helpful votes
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March 1st, 2023
Verified purchase

Shipping a tad slow but supply chain and stuff…I get it.

Thumbnail of user madisonl254
1 review
0 helpful votes
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March 1st, 2023
Verified purchase

Everything came when scheduled to be delivered, easy and quick installation!

Reason I chose this business:

They’re the best

Thumbnail of user garrettr84
1 review
0 helpful votes
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September 13th, 2022
Verified purchase

Had some questions answered and they did not disappoint. Extreme terrain is amazing to deal with!

Reason I chose this business:

Their website is set up really nice and it makes it easy to find what im looking for as well as great customer service

Thumbnail of user davidb9748
1 review
0 helpful votes
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February 28th, 2023
Verified purchase

Everything came in exactly as described and was delivered ahead of schedule.

Reason I chose this business:

The wide Selection of products, price, and enjoy online video materials.

Thumbnail of user emmanuels193
1 review
0 helpful votes
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February 28th, 2023
Verified purchase

Fast shipment. Nice product. Hoping everything fits just fine.

Reason I chose this business:

Nice selection and pricing.

Thumbnail of user jimz417
3 reviews
0 helpful votes
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September 13th, 2022
Verified purchase

Excellent service and quick shipping. Thanks very much.

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From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 23 days

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