• Extreme Terrain

2024 CUSTOMER CHOICE AWARD

Extreme Terrain

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Overview

Extreme Terrain has a rating of 4.4 stars from 9,457 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery, and great experience. Extreme Terrain ranks 4th among Auto Parts sites.

  • Quality
    254

Proactively asks for customer feedback

This company responds to reviews on average within 23 days

Positive reviews (last 12 months): 84.5%
Positive
3,379
Neutral
177
Negative
443

Instant Feedback

40,733 reviews

119
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How would you rate Extreme Terrain?
Top Positive Review

“I don't have time for your stupid fucking review bullshit.”

Brent B.
10/3/24

I am thankful for your business and timely delivery but tired of $#*!ing reviews with everything. Please just do a simple box check of satisfied and rating. Don't make me type something, People are busy working and don't appreciate the endless review game. Sincerely

Top Critical Review

“The company that doesn't care!”

Anthony T.
9/29/24

My first experience was good but boy when you need them to step up for their mistakes, they can't be found. Therefore, my last experience was so bad I will no longer do business with ET, a company who only cares about a sale and doesn't care if their mistake causes problems for the customer

Reviews (9,457)

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Reviews that mention popular keywords

customer service (1789) shopping experience (509) quality product (293) return process (34) fog lights (61)
Thumbnail of user hamzam57
1 review
0 helpful votes
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February 24th, 2023
Verified purchase

Great grill, quick delivery, video made it easy to install

Thumbnail of user elih90
1 review
0 helpful votes
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September 10th, 2022
Verified purchase

Excellent. Good product. Fast shipping. Undamaged crate. Great service all around

Reason I chose this business:

Bought from them before always a excellent transaction

Thumbnail of user josephb2847
1 review
0 helpful votes
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February 24th, 2023
Verified purchase

Easy ordering, solid product, fast shipping. Will shop again

Reason I chose this business:

Had what I was after

Thumbnail of user crystals773
1 review
0 helpful votes
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February 24th, 2023
Verified purchase

Took less than a week from ordering to delivery. Parts were exactly as described and fit perfectly.

Thumbnail of user brockw35
1 review
0 helpful votes
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September 10th, 2022
Verified purchase

Great easy painless arrived on time will be using again for all stuff

Reason I chose this business:

Good reviews

Thumbnail of user heatherh1530
1 review
0 helpful votes
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June 14th, 2022
Verified purchase

I've purchased lots of parts from Extreme Terrain, everything is top notch, with fast shipping!

Reason I chose this business:

Best site to order parts, hands down!

Thumbnail of user dariuss56
1 review
0 helpful votes
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June 14th, 2022
Verified purchase

Great fit after shop installed found it difficult to install myself

Thumbnail of user kennethw1072
1 review
0 helpful votes
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February 23rd, 2023
Verified purchase

Excellent quality with quick delivery. Thanks for the pleasant experience/.

Thumbnail of user jasong1637
1 review
0 helpful votes
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February 22nd, 2023
Verified purchase

So many options to customize your Jeep! A wish list catalog :)

Reason I chose this business:

Parts on other vehicles, view before buying.

Thumbnail of user christ1581
1 review
0 helpful votes
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February 22nd, 2023
Verified purchase

As always fast shipping and great products. Haven't gotten anything bad yet

Reason I chose this business:

It’s a jeep thing

Thumbnail of user drewp106
1 review
0 helpful votes
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June 14th, 2022
Verified purchase

Great product. Excellent instructions. Easy to install

Thumbnail of user timothyk520
1 review
0 helpful votes
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June 14th, 2022
Verified purchase

Great quality parts! Worked as described and corrected the problem.

Reason I chose this business:

Best option and price

Thumbnail of user nelsonp95
1 review
0 helpful votes
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May 7th, 2022
Verified purchase

I received my order one day earlier than expected. It don't get no better!

Reason I chose this business:

I like what I see from them. The prices are in line with everyone else.

Reason I chose this product:

This particular running board has a lip that covers the gap between the body and foot step area so you don't see anything above the running boards.

Quality
Thumbnail of user jamesm7422
1 review
0 helpful votes
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September 8th, 2022
Verified purchase

Extreme Terrain provided the same exceptional service I have come to trust.

Reason I chose this business:

ET has Jeep stuff I want for competitive prices.

Thumbnail of user keithg705
2 reviews
0 helpful votes
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February 21st, 2023
Verified purchase

Got what we wanted fast will order from them again

Reason I chose this business:

Ordered before

Thumbnail of user nancyg2248
1 review
0 helpful votes
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July 14th, 2022
Verified purchase

Product is okay. Just a learning curve getting it installed.

Thumbnail of user giulianam13
Support R. – Extreme Terrain Rep

Thank you for taking the time to speak with me today regarding this matter.

Please feel free to reach back out to me if you have any other concerns!

Thanks again!

Amy

Thumbnail of user jorgeb269
1 review
0 helpful votes
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February 21st, 2023
Verified purchase

Plenty of items to choose from for any Jeep Project

Reason I chose this business:

Love the YJ magazine.

Thumbnail of user davem1516
1 review
0 helpful votes
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February 21st, 2023
Verified purchase

Good prices and quick delivery. The best online place for aftermarket truck accessories.

Thumbnail of user davids8302
1 review
0 helpful votes
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June 14th, 2022
Verified purchase

Always great stuff. Brakes were packaged well and went on smoothly.

Thumbnail of user micheleb703
1 review
0 helpful votes
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May 6th, 2022
Verified purchase

Always treat you right and answer questions quickly. All issues resolved

Always friendly and helpful

Reason I chose this business:

Used them in the past and everything has been awesome.

Reason I chose this product:

Protect my jeep

Service
Quality
Thumbnail of user brianf1615
2 reviews
0 helpful votes
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February 21st, 2023
Verified purchase

Ordered, it was shipped, quick, received on estimated date. Thanks!

Thumbnail of user wesleys239
1 review
0 helpful votes
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February 20th, 2023
Verified purchase
• Updated review

Great service as always. Fast delivery and easy to order.

Reason I chose this business:

Good prices fast shipping

Always fast service and great prices
February 20th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Great prices

Fast service
December 30th, 2022
Verified purchase
• Previous review

Had fast email delivery of gift certificate for my wife

Reason I chose this business:

Wife shops here

Thumbnail of user geeryg
2 reviews
0 helpful votes
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September 7th, 2022
Verified purchase

Great product selections, helpful customer service, and super fast shipping!

Thumbnail of user williamf2103
1 review
0 helpful votes
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February 20th, 2023
Verified purchase

Placed order and received exactly when they said it would arrive

Reason I chose this business:

Have ordered from them before and was totally satisfied

Thumbnail of user dwainb.b
1 review
0 helpful votes
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September 6th, 2022
Verified purchase

Great cover. Easy install took about 15 mins to get on and strapped down.

Reason I chose this business:

Been highly impressed with how fast they process orders and customer service is unmatched.

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From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 23 days

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