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Extreme Terrain has a rating of 4.4 stars from 9,457 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery, and great experience. Extreme Terrain ranks 4th among Auto Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 23 days
40,733 reviews
I am thankful for your business and timely delivery but tired of $#*!ing reviews with everything. Please just do a simple box check of satisfied and rating. Don't make me type something, People are busy working and don't appreciate the endless review game. Sincerely
My first experience was good but boy when you need them to step up for their mistakes, they can't be found. Therefore, my last experience was so bad I will no longer do business with ET, a company who only cares about a sale and doesn't care if their mistake causes problems for the customer
New customer, glad to support a fairly local ( regional) business
Selection and price
Thank you for your fair pricing quick delivery and friendly service.
Very pleased with how fast it showed up. Quality seems excellent
I had a good experience ordering my Jeep cover on line.
Easy access
Very pleased with the selection, can't wait for my products to arrive!
Located and purchased hitch. About an our install as bumper had to be removed.
Have used Extreme Terrain before
Got some good advice from the team at Extreme Terrain and great overall experience.
Website easy to use
Just as described on net, fast shipping, only took an hour to install and I'm 81..
Price and ease of searching for right vehicle
Parts came a day earlier than expected and as advertised.
Price and availability.
Great details and How to video showing installation procedure, really helped.
Item in stock
Fast shipping, product availability. Very helpful staff.
Product availability.
Wish there was more from that purchase especially since it's 18 dollars
Familiarity
Did not receive my grill insert, said it was shipped and delivered…?
Aaron was very helpful today and found the correct door seals for us
Have used extreme terrain multiple times since we got our Jeep. Always helpful and easy returns as well
Jeep door locks arrived earlier than expected and fit perfectly.
Good experience with costumes service and supply's for my Jeep rubicon
All ways a costumer
Very bright good lights, easy to install got diy project
Package came with missing parts. Can't use the item because of that.
Decent all the way around. Pretty much on par for expectations these days.
Best pricing and free shipping - it was received the next day!
Easy shopping, ordering, and swift delivery service!
The grill inserts do not fit my 2016 Sahara so I will need to return them.
First time customer, well pleased with the selection of parts available and super fast shipping.
Great service. Timely. She was able to take care of me
Gain trust and grow your business with customer reviews.
While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.
I'm so sorry to hear about your experience!
I have attempted to contact you by phone and sent you an email so that I can help.
I hope to hear from you soon.
Amy
Ext 257