• Extreme Terrain

2024 CUSTOMER CHOICE AWARD

Extreme Terrain

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Overview

Extreme Terrain has a rating of 4.4 stars from 9,457 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery, and great experience. Extreme Terrain ranks 4th among Auto Parts sites.

  • Quality
    254

Proactively asks for customer feedback

This company responds to reviews on average within 23 days

Positive reviews (last 12 months): 84.5%
Positive
3,379
Neutral
177
Negative
443

Instant Feedback

40,733 reviews

119
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How would you rate Extreme Terrain?
Top Positive Review

“I don't have time for your stupid fucking review bullshit.”

Brent B.
10/3/24

I am thankful for your business and timely delivery but tired of $#*!ing reviews with everything. Please just do a simple box check of satisfied and rating. Don't make me type something, People are busy working and don't appreciate the endless review game. Sincerely

Top Critical Review

“The company that doesn't care!”

Anthony T.
9/29/24

My first experience was good but boy when you need them to step up for their mistakes, they can't be found. Therefore, my last experience was so bad I will no longer do business with ET, a company who only cares about a sale and doesn't care if their mistake causes problems for the customer

Reviews (9,457)

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Reviews that mention popular keywords

customer service (1789) shopping experience (509) quality product (293) return process (34) fog lights (61)
Thumbnail of user josephk1695
1 review
0 helpful votes
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February 15th, 2023
Verified purchase

All the parts I need for my Jeep at a lower price!

Reason I chose this business:

Variety of products & fast shipping.

Thumbnail of user marks5453
1 review
0 helpful votes
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February 15th, 2023
Verified purchase
• Updated review

Great Company got my product and happy with the value.

Reason I chose this business:

Repeat Business

Website Confusion
September 27th, 2022
Verified purchase
• Previous review

When ordering the web page says enter shipping address and then when it gets to billing info it says shipping address. When you try to complete the order they are switched to billing address is what I wanted for shipping address and visa versa.

Reason I chose this business:

Good products

Thumbnail of user craiga379
1 review
0 helpful votes
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February 15th, 2023
Verified purchase

Fast delivery fair price and parts fit.over all experience was good.

Reason I chose this business:

Fair prices

Thumbnail of user williama1868
1 review
0 helpful votes
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September 2nd, 2022
Verified purchase

Package arrived on time and install went well. Very pleased with the result

Thumbnail of user charlesf1121
1 review
0 helpful votes
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June 12th, 2022
Verified purchase

Great………………………………………………………………………. Great………………………….

Reason I chose this business:

Don’t know

Thumbnail of user stevem3007
1 review
0 helpful votes
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February 15th, 2023
Verified purchase

AWESOME place to buy Jeep parts,AWESOME,customer support, and web site,I will purchase more in the future

Reason I chose this business:

Prices, are the best around, Ive been building off road stuff for along time.I found this place,Just recently and thought I would try it... Quality parts,Awesome support staff fast delivery

Thumbnail of user frankiej55
1 review
0 helpful votes
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February 15th, 2023
Verified purchase

Everything is always delivered promptly and perfectly

Thumbnail of user josephp2373
1 review
0 helpful votes
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February 14th, 2023
Verified purchase

Everything arrived perfect! Fast deliver time, stand up job thank you.

Thumbnail of user sandyw405
Sandy K.
1 review
0 helpful votes
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September 2nd, 2022
Verified purchase

Tires were shipped quickly and I received within a couple of days

Thumbnail of user danielb2622
1 review
0 helpful votes
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June 12th, 2022
Verified purchase

Straight forward. Great choices, and quality. Prices for any budget.

Reason I chose this business:

Always good quality and price.

Thumbnail of user mikeh2613
1 review
0 helpful votes
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February 14th, 2023
Verified purchase

Very pleased with my order, glad I found these guys and will use them again in the future.

Reason I chose this business:

You had exactly what I needed.

Thumbnail of user randallb384
1 review
0 helpful votes
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February 14th, 2023
Verified purchase

So far, excellent! I've not experienced same day shipping in quite a while. Thank You.

Thumbnail of user danf718
1 review
0 helpful votes
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June 12th, 2022
Verified purchase

Received product at the time that was promised. Have not tried it yer

Thumbnail of user sarahd2009
1 review
0 helpful votes
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February 13th, 2023
Verified purchase

Very easy shopping and variety to pick from! One stop shop for my new Jeep!

Reason I chose this business:

It has all the parts I need to best fit all my necessities for my JL Jeep!

Thumbnail of user tedr150
1 review
0 helpful votes
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April 9th, 2022
Verified purchase

Very easy to use website and a nice variety of quality products

Thumbnail of user bennettm52
1 review
0 helpful votes
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March 15th, 2023
Verified purchase

Easy to install. Look great Very functional. ………………..

Reason I chose this business:

Price and selection

Thumbnail of user luanneb30
1 review
0 helpful votes
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August 31st, 2022
Verified purchase

My son ordered these for his Tacoma. Very pleased.

Reason I chose this business:

Purchased from in the past

Thumbnail of user michaeld5972
1 review
0 helpful votes
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February 13th, 2023
Verified purchase

Shipped fast, easy to install, thank you Extreme Terrain!

Thumbnail of user benw1086
1 review
0 helpful votes
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August 31st, 2022
Verified purchase
• Updated review

Lots of good stuff for the taco. Definitely will shop more

Very easy
June 9th, 2022
Verified purchase
• Previous review

Ordered what I wanted. Got it in 3 days. Definitely gonna get more stuff.

Thumbnail of user juang858
1 review
0 helpful votes
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August 31st, 2022
Verified purchase

Great product, yet to install but like what I'm seeing!

Thumbnail of user domp28
1 review
0 helpful votes
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May 5th, 2022
Verified purchase

The parts were correct and good quality. Haven't installed them as yet.

Reason I chose this business:

Advertisement on Facebook

Reason I chose this product:

They looked to be good quality parts.

Quality
Thumbnail of user juanh381
5 reviews
0 helpful votes
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February 12th, 2023
Verified purchase
• Updated review

I like their variety of accessories for my Wrangler

Nice accessories
February 2nd, 2023
Verified site experience
• Previous review
Reason I chose this business:

Like their accessories

Thumbnail of user geralda296
1 review
0 helpful votes
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February 12th, 2023
Verified purchase

Perfect replacement. The part fits like it should. Thanks.

Thumbnail of user philipr376
1 review
0 helpful votes
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June 11th, 2022
Verified purchase

Great job... never been disappointed with anything i order for my jeep

Reason I chose this business:

Always good in the past

Thumbnail of user maryt2018
1 review
0 helpful votes
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May 5th, 2022
Verified purchase

These items enhanced my new Toyota Tacoma beautifully

Reason I chose this business:

Used with husband’s truck; same items

Reason I chose this product:

Previous experience

Quality

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From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 23 days

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