• Extreme Terrain

2024 CUSTOMER CHOICE AWARD

Extreme Terrain

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Overview

Extreme Terrain has a rating of 4.4 stars from 9,456 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery, and great experience. Extreme Terrain ranks 4th among Auto Parts sites.

  • Quality
    254

Proactively asks for customer feedback

This company responds to reviews on average within 23 days

Positive reviews (last 12 months): 84.5%
Positive
3,379
Neutral
177
Negative
443

Instant Feedback

40,731 reviews

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How would you rate Extreme Terrain?
Top Positive Review

“I don't have time for your stupid fucking review bullshit.”

Brent B.
10/3/24

I am thankful for your business and timely delivery but tired of $#*!ing reviews with everything. Please just do a simple box check of satisfied and rating. Don't make me type something, People are busy working and don't appreciate the endless review game. Sincerely

Top Critical Review

“The company that doesn't care!”

Anthony T.
9/29/24

My first experience was good but boy when you need them to step up for their mistakes, they can't be found. Therefore, my last experience was so bad I will no longer do business with ET, a company who only cares about a sale and doesn't care if their mistake causes problems for the customer

Reviews (9,456)

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Reviews that mention popular keywords

customer service (1789) shopping experience (509) quality product (293) return process (34) fog lights (61)
Thumbnail of user martye46
1 review
0 helpful votes
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February 11th, 2023
Verified purchase

Great customer service, and fast on time shipping, thanks, Marty

Thumbnail of user bradleyo39
2 reviews
0 helpful votes
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February 11th, 2023
Verified purchase

Very fast shipping. Overall satisfied and will be purchasing from here again

Thumbnail of user kevinl2309
1 review
0 helpful votes
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February 11th, 2023
Verified purchase

Item arrived much sooner than expected, package was in great shape.

Reason I chose this business:

Have used Extreme Terrain for years.

Thumbnail of user lloydt72
1 review
0 helpful votes
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August 31st, 2022
Verified purchase

Sights is a lil diff to navigate but doable finally got the catalog nice item's

Reason I chose this business:

Keep receiving adds

Thumbnail of user caelaj
1 review
0 helpful votes
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February 10th, 2023
Verified purchase

Delivery was less than 22 hours from when purchased. Beautiful and easy to install

Reason I chose this business:

Best products best customer service

Thumbnail of user tiffanyj283
2 reviews
0 helpful votes
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February 10th, 2023
Verified purchase

I received very quickly and everything is great so far!

Reason I chose this business:

Was referred by a friend

Thumbnail of user timd943
1 review
0 helpful votes
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August 31st, 2022
Verified purchase

Great first experience with your company. Thank you!

Thumbnail of user robertc6002
1 review
0 helpful votes
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August 30th, 2022
Verified purchase

Great project done with my son. Was simple and only needed a cut or to.

Thumbnail of user lanem59
1 review
0 helpful votes
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May 5th, 2022
Verified purchase

Had just what I needed, website very user friendly, item received timely.

Quality
Thumbnail of user sterlingh48
2 reviews
0 helpful votes
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August 30th, 2022
Verified purchase

Since day 1 of doing business with ET, the service and ship times have been excellent!

Reason I chose this business:

Repeat customer

Thumbnail of user madisonr63
3 reviews
0 helpful votes
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February 10th, 2023
Verified purchase

Item delivered in timely manner, very happy thank you!

Reason I chose this business:

Bc I'm a jeep momma

Thumbnail of user erinj261
1 review
0 helpful votes
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February 10th, 2023
Verified purchase

Ordering process was easy and deliveries arrived on time or sooner than expected.

Reason I chose this business:

Google search and Jeep Facebook groups suggestions

Thumbnail of user brians3455
1 review
0 helpful votes
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February 10th, 2023
Verified purchase

Some orders and fast shipping, great experience...

Thumbnail of user kamam9
1 review
0 helpful votes
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August 30th, 2022
Verified purchase

Needed this very quickly and Extreme Terrain just did that. Thank you, will order again soon

Reason I chose this business:

Ordered previously

Thumbnail of user charlesd1876
1 review
0 helpful votes
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February 9th, 2023
Verified purchase

Look good on truck. Need to send wiring information with orders.

Thumbnail of user douglasb803
1 review
0 helpful votes
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June 10th, 2022
Verified purchase

Everything is fine and as I thought they would be.

Reason I chose this business:

Recommendation from friend

Thumbnail of user bsquaredc
1 review
0 helpful votes
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August 29th, 2022
Verified purchase

Overall great service, all items delivered as promised and on time!

Reason I chose this business:

Previous purchases and quality of service. The products offered cover all offroad needs and a great price.

Thumbnail of user rogerg597
1 review
0 helpful votes
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February 8th, 2023
Verified purchase

Product was as described. Easy fast checkout and quick shipment.

Reason I chose this business:

As a former F150 owner that shopped on American trucks website. Theis was a no brainer.

Thumbnail of user dustym51
2 reviews
0 helpful votes
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August 29th, 2022
Verified purchase

Headlight housings fit great! Fast shipping. Also installed LED lights that helped as well.

Thumbnail of user cieras19
1 review
0 helpful votes
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June 10th, 2022
Verified purchase

The mirrors are so prefect and look great in my Jeep!

Thumbnail of user kylem783
1 review
0 helpful votes
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August 29th, 2022
Verified purchase

Fast shipping and good quality product! Would highly recommend

Thumbnail of user jordanf273
1 review
0 helpful votes
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February 8th, 2023
Verified purchase

Can't wait to put it on the truck this weekend! Looks even better than I expected

Thumbnail of user terryl870
1 review
0 helpful votes
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February 8th, 2023
Verified purchase

Website was easy to navigate. Quality brand name products that are affordable and prompt delivery.

Reason I chose this business:

For quality and brand name products

Thumbnail of user diegoj22
1 review
0 helpful votes
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August 29th, 2022
Verified purchase

Everything came pretty quick and in great condition.

Thumbnail of user ramels3
1 review
0 helpful votes
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June 10th, 2022
Verified purchase

Very easy to make orders and delivery was fast excellent quality

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From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 23 days

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