• Extreme Terrain

2024 CUSTOMER CHOICE AWARD

Extreme Terrain

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Overview

Extreme Terrain has a rating of 4.4 stars from 9,452 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery, and great experience. Extreme Terrain ranks 4th among Auto Parts sites.

  • Quality
    254

Proactively asks for customer feedback

This company responds to reviews on average within 23 days

Positive reviews (last 12 months): 84.5%
Positive
3,376
Neutral
177
Negative
443

Instant Feedback

40,724 reviews

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How would you rate Extreme Terrain?
Top Positive Review

“I don't have time for your stupid fucking review bullshit.”

Brent B.
10/3/24

I am thankful for your business and timely delivery but tired of $#*!ing reviews with everything. Please just do a simple box check of satisfied and rating. Don't make me type something, People are busy working and don't appreciate the endless review game. Sincerely

Top Critical Review

“The company that doesn't care!”

Anthony T.
9/29/24

My first experience was good but boy when you need them to step up for their mistakes, they can't be found. Therefore, my last experience was so bad I will no longer do business with ET, a company who only cares about a sale and doesn't care if their mistake causes problems for the customer

Reviews (9,452)

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Reviews that mention popular keywords

customer service (1789) shopping experience (509) quality product (293) return process (34) fog lights (61)
Thumbnail of user toddt313
2 reviews
0 helpful votes
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May 2nd, 2022
Verified purchase

Fast delivery would recommend this product easy to install and it look great

Thumbnail of user alicer340
2 reviews
0 helpful votes
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May 1st, 2022
Verified purchase

Fast service! Would definitely order from this company again.

Reason I chose this business:

Great price. Fast delivery.

Thumbnail of user davidt3051
1 review
0 helpful votes
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August 11th, 2022
Verified purchase

Thanks again for high quality products, my jeep gladiator Rubicon, looks great after modifications.

Thumbnail of user thomasj1630
1 review
0 helpful votes
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January 12th, 2023
Verified purchase

Received order within time frame everything was fast and easy

Reason I chose this business:

Had product i needed at a good price

Thumbnail of user paull2225
1 review
0 helpful votes
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January 12th, 2023
Verified purchase

Received my item sooner than expected. Fits and works perfectly.

Reason I chose this business:

Internet search

Thumbnail of user jasonl1625
1 review
0 helpful votes
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January 12th, 2023
Verified purchase

Always a great experience. That's why I keep coming back. Thank you. A++++ service every time.

Thumbnail of user ronaldh1068
1 review
0 helpful votes
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May 2nd, 2022
Verified purchase

Very fast with order. Nice product. Thank you. Will tell others about your site

Reason I chose this business:

Easy website

Thumbnail of user bend793
1 review
0 helpful votes
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January 11th, 2023
Verified purchase

Easy to use web page, quick check out, items arrived on time and as described

Reason I chose this business:

Customer ratings and prices

Thumbnail of user yaoy4
2 reviews
0 helpful votes
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August 11th, 2022
Verified purchase

Everything went smoothly and I received my order in very short time.

Reason I chose this business:

They have everything for my car.

Thumbnail of user malcolmf50
2 reviews
0 helpful votes
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January 11th, 2023
Verified purchase

Quick and easy. Very reasonable prices plus I got a discount.

Reason I chose this business:

Variety of products and price with discount.

Thumbnail of user briand1910
1 review
0 helpful votes
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August 11th, 2022
Verified purchase

Got exactly what I ordered. Shipping packaging was excellent. Great price and a good product.

Thumbnail of user williamd2981
1 review
0 helpful votes
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August 11th, 2022
Verified purchase

Customer service was great on deciding what I needed at this time.

Reason I chose this business:

Customer service.

Thumbnail of user bradl274
1 review
0 helpful votes
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May 1st, 2022
Verified purchase

Great place to shop. Fast and easy. Never have any problems with orders.

Reason I chose this business:

Fast and easy.

Quality
Thumbnail of user janicef30
2 reviews
0 helpful votes
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August 10th, 2022
Verified purchase

Found what I needed at good price and it was shipped fast.

Reason I chose this business:

Referral from friend

Thumbnail of user helselh
1 review
0 helpful votes
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January 10th, 2023
Verified purchase

Great product! Received in just two days after ordering!

Reason I chose this business:

I’m a Pennsylvania local and have to support local.

Thumbnail of user johng5279
1 review
0 helpful votes
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August 10th, 2022
Verified purchase

Straps arrived ahead of time and seem to be pretty decent quality

Reason I chose this business:

Price was better and had a much better selection

Thumbnail of user melvinc99
2 reviews
0 helpful votes
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January 10th, 2023
Verified purchase

Hopefully it is what I'm looking for. Still want to receive your catalog. Thanks.

Reason I chose this business:

In need of this tailgate seal

Thumbnail of user andrewt1185
1 review
0 helpful votes
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August 10th, 2022
Verified purchase

Easy to navigate the website and super quick shipping.

Thumbnail of user alans1061
1 review
0 helpful votes
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June 2nd, 2022
Verified purchase

All of the orders are always correct and shipped in a timely manner.

Reason I chose this business:

Good service and quality products

Thumbnail of user walterw488
1 review
0 helpful votes
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January 10th, 2023
Verified purchase

Both items dressed up the interior of an drab Sport

Reason I chose this business:

Nice web site

Thumbnail of user susana1968
1 review
0 helpful votes
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August 10th, 2022
Verified purchase

Ordering was super easy. Got my order in 3 days. Fits like a glove. I Love it.

Thumbnail of user jamies1197
1 review
0 helpful votes
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January 9th, 2023
Verified purchase

Great looking floor mats. Curious to see how they hold up but messed so far!

Thumbnail of user austinc344
2 reviews
0 helpful votes
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January 9th, 2023
Verified purchase

Purchasing this through Extreme terrain was easy. Smittybilt made a solid well designed bracket.

Reason I chose this business:

Previous customer.

Thumbnail of user jamesk3089
2 reviews
0 helpful votes
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January 9th, 2023
Verified purchase

Order arrived ahead of schedule and packaging was excellent. Love my new bumper!

Reason I chose this business:

Customer service is excellent…

Thumbnail of user gailm723
1 review
0 helpful votes
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August 10th, 2022
Verified purchase

It came pretty quickly and was easy to install. Already had many complements.

Reason I chose this business:

Like the products they carry and at reasonable prices.

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From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 23 days

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