• Extreme Terrain

2024 CUSTOMER CHOICE AWARD

Extreme Terrain

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Overview

Extreme Terrain has a rating of 4.4 stars from 9,451 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery, and great experience. Extreme Terrain ranks 4th among Auto Parts sites.

  • Quality
    254

Proactively asks for customer feedback

This company responds to reviews on average within 23 days

Positive reviews (last 12 months): 84.5%
Positive
3,376
Neutral
177
Negative
442

Instant Feedback

40,718 reviews

119
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How would you rate Extreme Terrain?
Top Positive Review

“I don't have time for your stupid fucking review bullshit.”

Brent B.
10/3/24

I am thankful for your business and timely delivery but tired of $#*!ing reviews with everything. Please just do a simple box check of satisfied and rating. Don't make me type something, People are busy working and don't appreciate the endless review game. Sincerely

Top Critical Review

“The company that doesn't care!”

Anthony T.
9/29/24

My first experience was good but boy when you need them to step up for their mistakes, they can't be found. Therefore, my last experience was so bad I will no longer do business with ET, a company who only cares about a sale and doesn't care if their mistake causes problems for the customer

Reviews (9,451)

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Reviews that mention popular keywords

customer service (1789) shopping experience (509) quality product (293) return process (34) fog lights (61)
Thumbnail of user benf560
1 review
0 helpful votes
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August 8th, 2022
Verified purchase

Fast, reliable and good quality equipment! Highly recommend for Jeep products

Thumbnail of user jamesa3019
1 review
0 helpful votes
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January 6th, 2023
Verified purchase

Ordered the parts and then where delivery within a reasonable time.

Reason I chose this business:

Convenient to be honest

Thumbnail of user reginaldh97
2 reviews
0 helpful votes
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January 6th, 2023
Verified purchase

Good prices and fast shipping. Plenty of parts to pick from.

Thumbnail of user jasonc2354
1 review
0 helpful votes
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January 6th, 2023
Verified purchase

Fast and easy ordering. Great description of parts. Several options for payment is nice also.

Thumbnail of user dougs873
1 review
0 helpful votes
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January 6th, 2023
Verified purchase

Very easy parts were available and fast shipping great company to deal with

Reason I chose this business:

Product selections

Thumbnail of user cherylw1181
1 review
0 helpful votes
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January 6th, 2023
Verified purchase
• Updated review

Dylan (×332) was so very helpful when I called to discuss my purchase.

Easy to find parts
August 15th, 2022
Verified site experience
• Previous review

Easy to find parts. Quick checkout. Great shipping times.

Reason I chose this business:

Trusted site.

Thumbnail of user corrined20
2 reviews
0 helpful votes
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June 1st, 2022
Verified purchase

Easy to navigate website, products are in stock and ship fast.

Reason I chose this business:

Have the products I am looking for

Thumbnail of user jons966
1 review
0 helpful votes
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January 5th, 2023
Verified purchase

We used this part to replace a fender. Excellent product.

Reason I chose this business:

Shipping time and quality/quantity of product provided.

Thumbnail of user brandonm985
1 review
0 helpful votes
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January 5th, 2023
Verified purchase

Everything was delivered in a timely manner and with all the parts. Thank you very much

Thumbnail of user laurif20
1 review
0 helpful votes
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February 4th, 2023
Verified purchase
• Updated review

This is the 1st issue I have had. Will order again

Reason I chose this business:

Sure to fit

Everything I have purchased has been incredible
December 29th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Sure to fit

Thumbnail of user kevinf1488
1 review
0 helpful votes
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August 7th, 2022
Verified purchase

Fast delivery love the grill inserts This dresses up my ew Jeep so well.

Thumbnail of user davidm7577
1 review
0 helpful votes
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May 31st, 2022
Verified purchase

Fast delivery and easy install. No complaints whatsoever. I will definitely be a repeat customer.

Reason I chose this business:

I have 2 Jeeps and they have everything i need.

Thumbnail of user cheras3
1 review
0 helpful votes
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May 1st, 2022
Verified purchase

We have ordered several items from the website and always had a great experience!
Thank you

Reason I chose this business:

We feel the products are good quality.

Thumbnail of user robs818
1 review
0 helpful votes
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May 1st, 2022
Verified purchase

Great transaction and product is awesome thank you.

Reason I chose this business:

Great company

Thumbnail of user reneew350
2 reviews
0 helpful votes
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August 7th, 2022
Verified purchase

Very satisfied! Easy to put on and work well. Item completely as advertised!

Reason I chose this business:

Found online

Thumbnail of user thomasm4055
1 review
0 helpful votes
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February 3rd, 2023
Verified purchase

Very easy to install only took a few minutes per mud flaps was done in no time at all

Thumbnail of user matthewr932
1 review
0 helpful votes
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May 31st, 2022
Verified purchase

Received my order very fast. Good quality product and easy to install.

Thumbnail of user aaronh707
1 review
0 helpful votes
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April 30th, 2022
Verified purchase

Everything came quickly and it all looks fantastic!

Thumbnail of user anthonys2268
1 review
0 helpful votes
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May 31st, 2022
Verified purchase

Product comes when it's supposed to. The customer service is awesome.

Reason I chose this business:

I’ve bought from them before. Never an issue.

Thumbnail of user richardb3976
1 review
0 helpful votes
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April 30th, 2022
Verified purchase
• Updated review

Easy online ordering items in-stock have been very pleased with prior purchases

Reason I chose this business:

In-stock and great pricing and on-time delivery

Quality
Very easy to order
April 21st, 2022
Verified site experience
• Previous review
Reason I chose this business:

In-stock of items needed, price quality of products would recommend extreme terrain to friends and family

Thumbnail of user tammyb988
2 reviews
0 helpful votes
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April 28th, 2022
Verified purchase

Both products I ordered are high quality and were shipped quickly

Reason I chose this business:

Website is awesom

Thumbnail of user michaela4515
1 review
0 helpful votes
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January 3rd, 2023
Verified purchase

Awesome, Jeremy helped me find exactly what i needed

Thumbnail of user scottw668
3 reviews
0 helpful votes
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January 3rd, 2023
Verified purchase

Great selection of products from an easy to navigate site

Reason I chose this business:

My go to source

Thumbnail of user jamesb6400
1 review
0 helpful votes
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April 30th, 2022
Verified purchase

I messed up on my order and they took care of it with no additional charges.

Thumbnail of user markh3525
2 reviews
0 helpful votes
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August 6th, 2022
Verified purchase
• Updated review

Handling fee is the same as shipping should of been 0.0$

Reason I chose this business:

Had what i wanted

More $$$ than i should pay
August 28th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Had what i wanted

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From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 23 days

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