• Extreme Terrain

2024 CUSTOMER CHOICE AWARD

Extreme Terrain

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Overview

Extreme Terrain has a rating of 4.4 stars from 9,451 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery, and great experience. Extreme Terrain ranks 4th among Auto Parts sites.

  • Quality
    254

Proactively asks for customer feedback

This company responds to reviews on average within 23 days

Positive reviews (last 12 months): 84.5%
Positive
3,376
Neutral
177
Negative
442

Instant Feedback

40,718 reviews

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How would you rate Extreme Terrain?
Top Positive Review

“I don't have time for your stupid fucking review bullshit.”

Brent B.
10/3/24

I am thankful for your business and timely delivery but tired of $#*!ing reviews with everything. Please just do a simple box check of satisfied and rating. Don't make me type something, People are busy working and don't appreciate the endless review game. Sincerely

Top Critical Review

“The company that doesn't care!”

Anthony T.
9/29/24

My first experience was good but boy when you need them to step up for their mistakes, they can't be found. Therefore, my last experience was so bad I will no longer do business with ET, a company who only cares about a sale and doesn't care if their mistake causes problems for the customer

Reviews (9,451)

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Reviews that mention popular keywords

customer service (1789) shopping experience (509) quality product (293) return process (34) fog lights (61)
Thumbnail of user jeffreyn353
2 reviews
0 helpful votes
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September 5th, 2022
Verified purchase

Wiring harness i ordered was correct, but no instructions.

Thumbnail of user davids7858
1 review
0 helpful votes
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April 3rd, 2022
Verified purchase

Easily found what I was looking for. Quick check out process

Thumbnail of user gregt342
1 review
0 helpful votes
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April 3rd, 2022
Verified purchase

Amazing service! I just bought this Friday and it arrived Sunday morning!

Thumbnail of user daniellew721
2 reviews
0 helpful votes
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January 2nd, 2023
Verified purchase

Order was shipped almost immediately and the door guards fit perfectly as described!

Thumbnail of user haybertc
2 reviews
0 helpful votes
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January 2nd, 2023
Verified purchase

Came on time have not open all box but everything looks OK

Reason I chose this business:

GREAT VARIETY OF PARTS AND GOOD PRICES.

Thumbnail of user donf498
1 review
0 helpful votes
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January 2nd, 2023
Verified purchase

Easy to install, nice quality, meet expectations,
Delivered when promised

Thumbnail of user ronalds1534
2 reviews
0 helpful votes
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August 6th, 2022
Verified purchase

They shipped my order fast and I go it with in couple days.

Reason I chose this business:

I ordered from them before

Thumbnail of user randyr658
1 review
0 helpful votes
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December 31st, 2022
Verified purchase

Need to have them installed, it's a little over my head with the electrical stuff.

Reason I chose this business:

Availability

Thumbnail of user garyk924
1 review
0 helpful votes
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August 6th, 2022
Verified purchase

Fast delivery and great quality. Your website is the easiest to use that I have found.

Reason I chose this business:

Return customer

Thumbnail of user jamesm8045
1 review
0 helpful votes
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December 31st, 2022
Verified purchase

Very quick delivery and excellent customer service.

Thumbnail of user michaelw4727
3 reviews
0 helpful votes
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December 31st, 2022
Verified purchase

Great overall experience. Would recommend to anyone!

Reason I chose this business:

Previous experience with extreme terrain was also great!

Thumbnail of user davidb8642
1 review
0 helpful votes
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August 5th, 2022
Verified purchase

Allen was a great help with this purchase thank you!

Reason I chose this business:

Cause yall are the best

Thumbnail of user cristinas171
1 review
0 helpful votes
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August 5th, 2022
Verified purchase

Easy to replace, once old removed, self explanatory

Thumbnail of user kristib265
1 review
0 helpful votes
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December 30th, 2022
Verified purchase

Beautiful colors and very well crafted. Exactly what I wanted!

Reason I chose this business:

Suggestion from #duckduckjeep

Thumbnail of user anht76
1 review
0 helpful votes
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December 29th, 2022
Verified purchase

I ordered this bar steps for my brand new 2023 Tacoma. It looks great and is durable.

Thumbnail of user jackb1658
1 review
0 helpful votes
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December 29th, 2022
Verified purchase

Very easy and reliable service! Detailed descriptions about each product are provided.

Reason I chose this business:

Non-expensive mods for my Jeep!

Thumbnail of user kimberlyl1675
1 review
0 helpful votes
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December 29th, 2022
Verified purchase

Good so far. Have not opened package. It's a birthday gift

Thumbnail of user howards512
1 review
0 helpful votes
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December 28th, 2022
Verified purchase

Great customer service helped me find the correct part and received it quickly

Reason I chose this business:

Good distributor to work with

Thumbnail of user stephenw1659
1 review
0 helpful votes
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August 4th, 2022
Verified purchase

Everything went very well it was easy to order and received on time

Thumbnail of user adamg957
1 review
0 helpful votes
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May 30th, 2022
Verified purchase

Great experience shopping with this company. Product was delivered fast.

Reason I chose this business:

This company offered the products I had been looking for.

Thumbnail of user michaelm9331
1 review
0 helpful votes
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April 29th, 2022
Verified purchase

Very easy to shop online. I ordered and item came in a few days.

Reason I chose this business:

Had parts i needed

Thumbnail of user raym747
1 review
0 helpful votes
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December 27th, 2022
Verified purchase

Great experience with shipment as usual, love this site for wrangler parts.

Reason I chose this business:

Friend recommended

Thumbnail of user chrisv800
1 review
0 helpful votes
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December 27th, 2022
Verified purchase

Product arrived swiftly and video helped install. Great job guys.

Reason I chose this business:

Lots of choices on product.

Thumbnail of user landenb8
1 review
0 helpful votes
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August 3rd, 2022
Verified purchase

The parts were great quality and came in quick! I highly recommend this company!

Reason I chose this business:

Credibility.

Thumbnail of user richardd2673
3 reviews
0 helpful votes
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December 26th, 2022
Verified purchase

Experience is good. Package on time delivery. Very dependable.

Reason I chose this business:

They had what i was looking for

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From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 23 days

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