• Extreme Terrain

2024 CUSTOMER CHOICE AWARD

Extreme Terrain

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Overview

Extreme Terrain has a rating of 4.4 stars from 9,451 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery, and great experience. Extreme Terrain ranks 4th among Auto Parts sites.

  • Quality
    254

Proactively asks for customer feedback

This company responds to reviews on average within 23 days

Positive reviews (last 12 months): 84.5%
Positive
3,377
Neutral
177
Negative
442

Instant Feedback

40,716 reviews

119
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How would you rate Extreme Terrain?
Top Positive Review

“I don't have time for your stupid fucking review bullshit.”

Brent B.
10/3/24

I am thankful for your business and timely delivery but tired of $#*!ing reviews with everything. Please just do a simple box check of satisfied and rating. Don't make me type something, People are busy working and don't appreciate the endless review game. Sincerely

Top Critical Review

“The company that doesn't care!”

Anthony T.
9/29/24

My first experience was good but boy when you need them to step up for their mistakes, they can't be found. Therefore, my last experience was so bad I will no longer do business with ET, a company who only cares about a sale and doesn't care if their mistake causes problems for the customer

Reviews (9,451)

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Reviews that mention popular keywords

customer service (1788) shopping experience (509) quality product (293) return process (34) fog lights (61)
Thumbnail of user amandav863
1 review
0 helpful votes
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December 20th, 2022
Verified purchase

I received my order really quick was nice. Thank you

Thumbnail of user hannahd362
1 review
0 helpful votes
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December 20th, 2022
Verified purchase
• Updated review

I love how easy it is to use the website! They tell you what fits your vehicle.

Reason I chose this business:

They always have what I need!

I love Extreme Terrain and how the great range of products...
November 3rd, 2022
Verified site experience
• Previous review

I love Extreme Terrain and how the great range of products you have on the site.

Reason I chose this business:

You guys were the best price and had all the items I needed.

Thumbnail of user paytonw32
1 review
0 helpful votes
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January 19th, 2023
Verified purchase

Very disappointed to see my leaf springs arrive without a box and all scratched up because of it

Thumbnail of user joser1675
1 review
0 helpful votes
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December 20th, 2022
Verified purchase

Excellent time on delivery and product.I order again.

Thumbnail of user pamelam1982
1 review
0 helpful votes
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July 30th, 2022
Verified purchase

Quick delivery and exactly what I ordered. The quality is fantastic.

Reason I chose this business:

Highly recommended by friends.

Thumbnail of user yuncongm
1 review
0 helpful votes
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December 20th, 2022
Verified purchase

First time to buy open box tail light. Looks perfect and well packaged. Highly recommended

Reason I chose this business:

A good price and fast shipping

Thumbnail of user logena
1 review
0 helpful votes
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December 20th, 2022
Verified purchase

Makes it so easy, great way to look at things before you buy.

Reason I chose this business:

Best prices, easy shipping

Thumbnail of user joset437
1 review
0 helpful votes
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July 30th, 2022
Verified purchase

Fast and easy. Haven't installed exhaust but i don't forecast any issues

Thumbnail of user ronalda539
1 review
0 helpful votes
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May 29th, 2022
Verified purchase

Easy to navigate website. Ordering was fast with free shipping!

Reason I chose this business:

Item was in stock.

Thumbnail of user micheleh681
1 review
0 helpful votes
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December 20th, 2022
Verified purchase

Came faster than Amazon Prime. Super impressed! I will definitely order from them again.

Reason I chose this business:

Very good price for what I needed.

Thumbnail of user daniels3707
1 review
0 helpful votes
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December 20th, 2022
Verified purchase

Great. They were shipped quickly and delivered in just a few days.

Reason I chose this business:

I liked the product and website. Ordering was easy.

Thumbnail of user glennm730
1 review
0 helpful votes
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December 20th, 2022
Verified purchase

Decent information about the products sold. Will do business with them again

Reason I chose this business:

Product ease of install

Thumbnail of user timh1126
2 reviews
0 helpful votes
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July 30th, 2022
Verified purchase

Quick delivery and no issues with the carrier. Easy installation despite lack of instructions

Reason I chose this business:

Shopped around and found the one I wanted. ET had the best price and they’ve always shipped items quickly. Great business to buy from

Thumbnail of user robertg3708
2 reviews
0 helpful votes
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July 30th, 2022
Verified purchase

Fast and easy. Cant think of anything else. So ill just write this

Thumbnail of user robynh193
1 review
0 helpful votes
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May 28th, 2022
Verified purchase
• Updated review

Ok, but a bit pricey - arrived ahead of schedule, looks great!

Reason I chose this business:

Reliable company

Ok, but a bit pricey
May 21st, 2022
Verified site experience
• Previous review
Reason I chose this business:

Reliable company

Thumbnail of user lindao1133
1 review
0 helpful votes
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April 29th, 2022
Verified purchase

Never disappointed when purchasing from Extreme Terrain. Our Jeep keeps getting better looking.

Reason I chose this business:

Good quality products

Thumbnail of user jerryf583
1 review
0 helpful votes
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December 19th, 2022
Verified purchase
• Updated review

Love this company! Always delivered quickly and as requested!

Reason I chose this business:

Saw online, got catalog and this my second order and there will be more.

Quick and easy
November 25th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Been scoping out your products for a while, found wheels I wanted.

Thumbnail of user stephenm2541
2 reviews
0 helpful votes
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December 19th, 2022
Verified purchase

I ordered an antenna. Don't know why 50 characters is needed to describe it.

Reason I chose this business:

Dealer recommendation

Thumbnail of user davidp4897
1 review
0 helpful votes
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December 19th, 2022
Verified purchase

Carriers did put out of site from street view without prompting. SWEET!

Thumbnail of user marandab18
1 review
0 helpful votes
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July 29th, 2022
Verified purchase

Easy to order arrived within a few days and was correct product!

Reason I chose this business:

Recommendation from fellow Jeep Enthusiasts!

Thumbnail of user francism392
1 review
0 helpful votes
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December 18th, 2022
Verified purchase

Great! Products showed up when they were supposed to. No complaints.

Thumbnail of user ronaldj736
1 review
0 helpful votes
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December 18th, 2022
Verified purchase

I am very pleased with everything from start to finish

Reason I chose this business:

I receive so many websites about my Jeep. I have checked all of them and Extreme was the best that I could find. So, thank you for your customer service.

Thumbnail of user maxwelld33
1 review
0 helpful votes
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December 18th, 2022
Verified purchase

Lug nuts worked great socket broke on the last wheel though

Reason I chose this business:

Seemed good

Thumbnail of user lauriek330
1 review
0 helpful votes
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December 18th, 2022
Verified purchase

Easy ordering, great price, free shipping, arrived quickly and in perfect condition.

Reason I chose this business:

I had previously ordered side steps for my husbands Wrangler and the experience and steps were so great that I returned to order me steps for my new gladiator.

Thumbnail of user jenniferh3634
1 review
0 helpful votes
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July 28th, 2022
Verified purchase

Website was easy to navigate. Prompt delivery. Excellent customer service.

Reason I chose this business:

Previous purchases from Extreme Terrain.

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From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 23 days

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