• Extreme Terrain

2024 CUSTOMER CHOICE AWARD

Extreme Terrain

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Overview

Extreme Terrain has a rating of 4.4 stars from 9,451 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery, and great experience. Extreme Terrain ranks 4th among Auto Parts sites.

  • Quality
    254

Proactively asks for customer feedback

This company responds to reviews on average within 23 days

Positive reviews (last 12 months): 84.5%
Positive
3,377
Neutral
177
Negative
442

Instant Feedback

40,716 reviews

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How would you rate Extreme Terrain?
Top Positive Review

“I don't have time for your stupid fucking review bullshit.”

Brent B.
10/3/24

I am thankful for your business and timely delivery but tired of $#*!ing reviews with everything. Please just do a simple box check of satisfied and rating. Don't make me type something, People are busy working and don't appreciate the endless review game. Sincerely

Top Critical Review

“The company that doesn't care!”

Anthony T.
9/29/24

My first experience was good but boy when you need them to step up for their mistakes, they can't be found. Therefore, my last experience was so bad I will no longer do business with ET, a company who only cares about a sale and doesn't care if their mistake causes problems for the customer

Reviews (9,451)

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Reviews that mention popular keywords

customer service (1788) shopping experience (509) quality product (293) return process (34) fog lights (61)
Thumbnail of user candicek75
1 review
0 helpful votes
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May 28th, 2022
Verified purchase

Great! Always had good experience with extreme terrain. Love everything I have purchased thru them.

Reason I chose this business:

Consistent and always quality product

Thumbnail of user robertt3165
1 review
0 helpful votes
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December 17th, 2022
Verified purchase

Nice nice nice nice pleasant pleasant pleasant good good good

Thumbnail of user kristinf202
1 review
0 helpful votes
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December 17th, 2022
Verified purchase

Fast pleasant experience, pretty sure he will like It!

Reason I chose this business:

Husband put you on his wish list

Thumbnail of user davidb9392
1 review
0 helpful votes
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December 16th, 2022
Verified purchase

Everything seems ok, just received order but it was 4 days later than expected.

Thumbnail of user nicoles2181
1 review
0 helpful votes
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December 16th, 2022
Verified purchase

Ordering was east and it arrived very quickly! Will definitely order from here again! Thank you!

Thumbnail of user zirieb
1 review
0 helpful votes
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May 27th, 2022
Verified purchase

Very easy to use. Great prices. Looks outstanding.

Reason I chose this business:

Recommended from another Jeep owner

Thumbnail of user michaelt3103
1 review
0 helpful votes
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May 27th, 2022
Verified purchase

Nice replacement interior light, easy installation

Thumbnail of user jamesl3824
1 review
0 helpful votes
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December 15th, 2022
Verified purchase

Extremely helpful, polite staff. Prompt delivery service.

Reason I chose this business:

Customer service

Thumbnail of user jasonh1830
1 review
0 helpful votes
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July 27th, 2022
Verified purchase

Everything arrived on time and was easy to install

Thumbnail of user ahmetk29
1 review
0 helpful votes
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December 14th, 2022
Verified purchase

Smooth transaction, easy to navigate on the
web site

Reason I chose this business:

Quality of service

Thumbnail of user wendym446
2 reviews
0 helpful votes
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July 26th, 2022
Verified purchase

Easy ordering. Love seeing how the items I ordered looked on similar vehicles before buying

Reason I chose this business:

Large selection

Thumbnail of user sm848
1 review
0 helpful votes
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December 13th, 2022
Verified purchase

Thank you for the quick & easy ordering and delivery

Reason I chose this business:

Recommended

Thumbnail of user cata20
1 review
0 helpful votes
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December 13th, 2022
Verified purchase

I loved how Extreme Terrain sorted items by what fit my vehicle. Very handy!

Reason I chose this business:

Extreme Terrain had what I was looking for and was easy to shop.

Thumbnail of user zacharyh495
1 review
0 helpful votes
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July 26th, 2022
Verified purchase

Best ever, super easy to order.
Amazing installation videos

Thumbnail of user martinn166
2 reviews
0 helpful votes
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May 27th, 2022
Verified purchase

Great product selection. Fast shipping! Thanks a lot.

Reason I chose this business:

Extensive product selection.

Thumbnail of user garys2027
2 reviews
0 helpful votes
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December 11th, 2022
Verified purchase

Fast efficient delivery very easy to place the order.

Reason I chose this business:

Great service good support

Thumbnail of user eugener176
1 review
0 helpful votes
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July 25th, 2022
Verified purchase

Fast and easy great product you have a lot of choices

Reason I chose this business:

Friends told me about you

Thumbnail of user thomast1775
1 review
0 helpful votes
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December 11th, 2022
Verified purchase

Super fast delivery and excellent installation video!

Reason I chose this business:

Great service and quality

Thumbnail of user coltont15
1 review
0 helpful votes
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December 11th, 2022
Verified purchase

They have great deals on anything you can get for your Jeep!

Thumbnail of user jonathans1480
1 review
0 helpful votes
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May 26th, 2022
Verified purchase

Very easy and I love all the pictures with every product

Reason I chose this business:

Past experiences have been great

Thumbnail of user rudym146
1 review
0 helpful votes
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December 11th, 2022
Verified purchase

Very pleased with my order. Arrived on time. Great company.

Reason I chose this business:

Great reviews.

Thumbnail of user gloriak219
2 reviews
0 helpful votes
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December 10th, 2022
Verified purchase

On line order. Showed up as expected. No issues with anything.

Reason I chose this business:

My son sent me the link.

Thumbnail of user stanleyw183
1 review
0 helpful votes
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May 26th, 2022
Verified purchase

Fast service. Haven't installed yet. Package looks well protected.

Reason I chose this business:

Internet research

Thumbnail of user theresam1175
1 review
0 helpful votes
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December 10th, 2022
Verified purchase

Easy to order and it was shipped right away, thank you for a job well done!

Reason I chose this business:

Best Jeep accessories available.

Thumbnail of user barbarav1027
1 review
0 helpful votes
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December 10th, 2022
Verified purchase

Shopping was easy. Found the perfect Christmas present. Fast delivery too Thank you

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From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 23 days

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