Extreme Terrain has a rating of 4.4 stars from 9,055 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery, and great experience. Extreme Terrain ranks 4th among Auto Parts sites.
Easy to find things on the web site with many options to choose from, good pricing and nice first responder/military discounts. Also prompt shipping and very helpful customer service (Install Connect) with scheduling installation at my local shop.
Extreme terrain has a nice website and a great selection and prices but my most recent experience with them was not good. Whoever is getting their orders ready to ship needs to do a better job. I ordered 4 shocks and they arrived in boxes with no packing at all to protect them in transit and the shocks had dents in them and one had the top of the piston rod where the bolt goes through almost broke off. One box was completely open and the shock had obviously fallen out repeatedly. I sent two of them back and the ones they sent me to replace them arrived in not much better condition. No packing just the individual shocks in there box with nothing to protect them. One of the replacements is dented also but I'm giving up and keeping them and I'm done with extreme terrain. There are plenty of other places to buy parts for my Jeep from. In the past I've never had a problem with extreme terrain but apparently they have some problems in their shipping department.
Extreme terrain has a nice website and a great selection and prices but my most recent experience with them was not good. Whoever is getting their orders ready to ship needs to do a better job. I ordered 4 shocks and they arrived in boxes with no packing at all to protect them in transit and the shocks had dents in them and one had the top of the piston rod where the bolt goes through almost broke off. One box was completely open and the shock had obviously fallen out repeatedly. I sent two of them back and the ones they sent me to replace them arrived in not much better condition. No packing just the individual shocks in there box with nothing to protect them. One of the replacements is dented also but I'm giving up and keeping them and I'm done with extreme terrain. There are plenty of other places to buy parts for my Jeep from. In the past I've never had a problem with extreme terrain but apparently they have some problems in their shipping department.
Easy to find things on the web site with many options to choose from, good pricing and nice first responder/military discounts. Also prompt shipping and very helpful customer service (Install Connect) with scheduling installation at my local shop.
Price, fast shipping and installation option.
Sent rear shock without retainer to compress shock. It did come with some random Bosch wiper blade.
Second shock coming on completely different shipment. As far as parts allocations go, I will not use this company again. I regret this purchase only due to service given
Ordered floor mats 8/17/24, said pending pick, emailed 2 days ago, 8/27/24 now says processing but still no ship date. Very slow shipper, said would email updates. Nothing yet. Emailed again to see what's going on…..
Purchased spare tire cover. First time experience salesman helpful when asked about military discount encouraged not easy to get if not tech savvy. So I didn't however my license shows military served and could have sent that. Don't advertise if it's difficult for the consumers. You make it difficult so nobody takes advantage.
Easy to use web site and great open box deals. Will update once parts arrive.
Update: parts arrived when they said they would. The carrier was pretty rough with the items as the boxes had holes and ripped up pretty good, that said though extreme terrain did a fantastic job packing them, no damage to the product..
Great deals and recommended from others in the Jeep community.
Web sight is easy to navigate customer service mainly Jimmy G, was such a pleasure to talk to and to have my last parts order taken by him. When your told to look for your order on a certain date it's always ether on time or close to it. I don't order anywhere else for the jeep than Extreme Terrain. Parts always fit with no problem and your dealing with people that know what there selling, and they make sure that you are ordering the right part for you ride. Everything is always easy with every order keep up the good work.
Ordering from Extreme Terrain is simple and quick. When your told what day your order is going to be delivered it's always on time, and I mean every time. I had the pleasure placing my order with Jimmy G got it right the first time, I felt like I was talking to my brother, he just makes the whole process easy and fun to talk to. One thing for sure I never have to worry about my order when I order from Extreme Terrain keep doing what your doing because you guy's have it right.
I found some great deals at Extreme Terrain. Their website was very user friendly with tutorials and a guide showing which products were specific to my rig. Shipping was fast, and the products seem durable and awesome!
Their product selection, support, and prices all contributed to me ordering from Extreme Terrain.
Will take a lot of trimming to fit my 2024 rubicon x. Has an extremely strong odor almost like petroleum but very nauseating. It will work to help keep fluids off of the back carpet if you can get passed the odor
I ordered 5 rims the salesman sold me a pack of lug nuts for 4 rims I needed to reorder 3 more lug nuts for my spare, I couldn't get just 3, well I could have for 9.00 each I had to order another whole package 36.99 they charged me $8 for 2 day shipping and it still has an arrive yet. Still waiting for the project to be completed 🙄 will update on the outcome. Ps the rims look awesome, it's customer service I have an issue with
They had the product I wanted
They had the product I wanted
Arrived in a very veryyy timely manor so i was very pleased with the delivery time. As the exhaust i'm pretty sure if it's a k&n issue or just me being clumsy but i was missing a small plastic part. I was able to go get a temporary piece from advanced auto because when i called k&n, it was outside of office hours. Whole experience was great over all though, just a learning experience
Because i purchased an exhaust through them as well
I was surprised by how small the package was, very convenient. Also a lot lighter than I expected/hoped.
Price wise, getting a pet ramp through Extreme Terrain was so much cheaper than getting one from a pet store. It's a more convenient and better quality option for travel than the pet store equivalents too, and guaranteed to work with my Jeep since it's built for them, where I was uncertain if the others would go high enough without being too steep.
Price and the confidence that the product would work for my vehicle and needs. Good previous experiences with the products as well.
I got some tail and turn signal LED's for a 91 jeep wrangler, and they turned out great, where very bright, not damaged and came through the mail suprisingly fast. I usually have to wait a week or two for things to be delivered but they got the lights to me really fast.
I stumbled across the website looking for LED tail and turen signal lights since the incadesent ones with the filament kept breaking since my jeep rides rough, and every brand of LED light for the back of my jeep was always facing to the front and protected like it was meant to shine into a chrome back plate. But mine dont have that. So these lights that had forward facing LED which would technically be backwards out twoard the light worked better than the rest i had bought and returned.
I called another major supplier in the area I need of rear brakes and rotors, my right rear caliper seized going into Labor Day weekend. The other place(QT) I called 1st. In the past my experiences have been good, this time the rep was not. I asked if they had what I wanted in stock so I could pick them up asap, she said yes and I said you have them in westchester, I will be there soon. Then she said no they are in Kansas City. WTH. I hung up. I called E T, the rep found my account and what I needed and said they will be ready for pick up shorty in Malvern. Saved my weekend and so much more, Jeep is back on the road and I can't thank E T enough.
I needed a new Jeep window, the customized shopping experience for my jeep and wish list, made it easy for me to receive amd wait for marking promotions and offers. Purchase was easy in the cart, and the seamless shipping experience, friendly delivery by FedEx, and post purchase experience has been fanatic.
Communications, marketing, ease of shopping, custom shopping experience, inventory options, speed of delivery, tracking experience
Extreme Terrain always has what I'm looking for at reasonable prices. Where they've really shined for me is customer support. They have really easy to follow videos on installing most the things they sell and when you have questions, you get to talk to someone who always seems knowledgeable and happy to help.
Easy to find what I want to the prices or competitive.
Buying was good.Said will be here in 2 days...Shipped by FED X.Worst company to use...Running boards were sent to Chino California and wont get to my house until Thursday 08/11/2024 if im lucky!...You seem to have products I want for my Jeep but I'm very disappointed in the shipping company!
Phone lines busy. Left message for follow up call. I received *******@15 minutes later. Sales person was extremely helpful in finding the parts I needed for my Jeep. I placed the order with him and package arrived a few days later.
Service and cost
Fair pricing on a healthy selection of parts. I can trust that the minimum quality standard is higher than products sold on, say, Amazon. Shipping has always been quick. I'll be back here later to buy the next mod!
I've never installed a lift before so I didn't know what to expect. But instructions were simple enough. Two jack stands a floor jack and a couple wrenches is all it took. 2.5 hours and it was done. Improved the ride over stock fit like a glove and love the new stance of my Jeep.
I use Extreme Terrain because of the super fast delivery, competitive prices, the veteran discount, and quality of the products.
I had resided a bumper that had a dent from shipping and customer service was extremely nice to me giving me in-store credit to compensate everyone I've talk to in the customer service has always been understanding and nice and helpful.
After trying other companies none compare to EXTREMELY TERRAIN!
I would order parts from you again. My only suggestion is to put the included brake grease in the box with the brake pads. It fell to the bottom of the box and I didn't see it until after I bought a packet of grease.
Extreme Terrain was prompt with processing my order and shipping was fast! Worked out very well in getting all the necessary pieces to improve the ride quality and safety of my son's Jeep before he heads off to college. We spent the day installing a suspension upgrade. Quality time together
Repeat customer, pleased with every experience
I was in the middle of placing an order and I was unsure if the item was a good fit for my vehicle. I messaged the ET team and immediately received guidance to the correct part for my Jeep Gladiator. Cant wait for it to arrive and get it installed!
I've bought a few things from you guys and I'll continue buying from you guys because the buying experience is easy, stuff comes when you say it's going to and It's always good stuff for a reasonable price.
Because I bought from y’all before
While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.
Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.