• Bookmark

    Extreme Terrain

2024 CUSTOMER CHOICE AWARD

Extreme Terrain

Write a Review

Overview

Extreme Terrain has a rating of 4.4 stars from 10,145 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery, and great experience. Extreme Terrain ranks 5th among Auto Parts sites.

  • Quality
    258

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 83.8%
Positive
3,488
Neutral
186
Negative
486
View ratings trends

Instant Feedback

41,979 reviews

122
See all photos
How would you rate Extreme Terrain?
Top Positive Review

“Under rated”

Gilbert R.
11/27/24

Better than rubicon express. Smooth ride, I've had other shocks and springs set ups and so far they Clayton's are my go to. Maybe I'll try trailer next. But I feel that Clayton isn't talked about enough. All you hear is rubicon express this and old man emu that. Get the Clayton's, call it a day.

Date of experience: 11/17/24
See positive reviews
Top Critical Review

“Double charged me”

Chris G.
11/30/24

I got a phone call sunday from E.T. Salesman. He gave a a quote on 5 tires 5 rim package. I expected the deal and purchased. Money came out of my account. Then Monday morning I get message from my bank I'm over drawn by 1200$ it took 3 days to get my money back calling every day. Absolutely a mess. Three overdrafts fees later. O but here is a 20 dollar voucher for your next order they said. You can take that voucher and stick it up your@$$.

Date of experience: 11/20/24
See critical reviews

Reviews (10,145)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (770) shopping experience (96) quality product (140) return process (30) box item (35)
Thumbnail of user peterl1767
California
1 review
0 helpful votes
  • Send Message
May 19th, 2023
Verified purchase

Great service. Fast shipping. Product as described. No damage.

Date of experience: May 19, 2023

Thumbnail of user duanek126
New York
1 review
0 helpful votes
  • Send Message
April 12th, 2022
Verified purchase

Customer service is absolutely awesome and very professional

Date of experience: April 12, 2022

Thumbnail of user tomb2177
California
1 review
0 helpful votes
  • Send Message
May 19th, 2023
Verified purchase

End cap is thinner but works………………………………………………………………….

Date of experience: May 19, 2023

Thumbnail of user troys425
Wisconsin
2 reviews
0 helpful votes
  • Send Message
October 5th, 2022
Verified purchase

Ordering was very simple and easy. I ordered the amp xl power step for my wrangler.

Date of experience: October 5, 2022

Thumbnail of user robertl4514
Virginia
1 review
0 helpful votes
  • Send Message
May 19th, 2023
Verified purchase

Quick and easy transaction. Also good product I highly recommend them.

Date of experience: May 19, 2023

Thumbnail of user ryans1926
Indiana
2 reviews
0 helpful votes
  • Send Message
May 19th, 2023
Verified purchase

Everything was as expected. Easy to install. Would recommend.

Date of experience: May 19, 2023

Thumbnail of user larryw810
Oklahoma
3 reviews
0 helpful votes
  • Send Message
July 5th, 2022
Verified purchase

Simple and what I needed. Will be back at some point in the future.

Date of experience: July 5, 2022

Thumbnail of user arnolda95
Canada
1 review
0 helpful votes
  • Send Message
May 19th, 2023
Verified purchase

From start to finish the service and delivery was excellent

Date of experience: May 19, 2023

Thumbnail of user tr274
Alaska
1 review
0 helpful votes
  • Send Message
July 2nd, 2022
Verified purchase

Informative staff and responsive. Will look to get other mods from Extreme Terrain.

Reason I chose this business:

Had the answers and products I needed/ wanted

Date of experience: July 2, 2022

Thumbnail of user ronniec120
Tennessee
3 reviews
0 helpful votes
  • Send Message
May 19th, 2023
Verified purchase

Excellent service and selection of parts to choose from.

Reason I chose this business:

Because ET had the shocks that I was looking for and needed readily available in stock.

Date of experience: May 19, 2023

Thumbnail of user jeanniew122
Arkansas
1 review
0 helpful votes
  • Send Message
May 18th, 2023
Verified purchase

Great experience! Description was accurate and I received it quickly!

Date of experience: May 18, 2023

Thumbnail of user dustym51
Indiana
2 reviews
0 helpful votes
  • Send Message
August 29th, 2022
Verified purchase

Headlight housings fit great! Fast shipping. Also installed LED lights that helped as well.

Date of experience: August 29, 2022

Thumbnail of user kylem783
Texas
1 review
0 helpful votes
  • Send Message
August 29th, 2022
Verified purchase

Fast shipping and good quality product! Would highly recommend

Date of experience: August 29, 2022

Thumbnail of user douglash899
Colorado
1 review
0 helpful votes
  • Send Message
May 19th, 2023
Verified purchase

Never had a problem with anything from Extreme Terrain

Reason I chose this business:

Quality, price, fast shipping

Date of experience: May 19, 2023

Thumbnail of user diegoj22
Virginia
1 review
0 helpful votes
  • Send Message
August 29th, 2022
Verified purchase

Everything came pretty quick and in great condition.

Date of experience: August 29, 2022

Thumbnail of user tomj1136
Arizona
1 review
0 helpful votes
  • Send Message
May 18th, 2023
Verified purchase

It was fine. This is an annoying survey. I will not be wasting my time again on one.

Reason I chose this business:

Found product there.

Date of experience: May 18, 2023

Thumbnail of user charlesr1769
Illinois
1 review
0 helpful votes
  • Send Message
August 24th, 2022
Verified purchase

Shipped on time, and were good quality parts. Everything fit great.

Reason I chose this business:

Price was good and figured I would give Extreme Terrain a try. Plus when you enter info on your vehicle it will tell you if the parts fit, seems personalized.

Date of experience: August 24, 2022

Thumbnail of user tomp1369
Illinois
1 review
0 helpful votes
  • Send Message
May 19th, 2023
Verified purchase

Nice product not a problem. Easy install looks great.

Date of experience: May 19, 2023

Thumbnail of user christophert870
New Jersey
1 review
0 helpful votes
  • Send Message
August 24th, 2022
Verified purchase

Thank you very much for the amazing products it was exactly as described!

Date of experience: August 24, 2022

Thumbnail of user charlesk1603
Texas
2 reviews
0 helpful votes
  • Send Message
June 16th, 2023
Verified purchase

Easy ordering and arrived in a timely manner. I really like the weekly sales

Reason I chose this business:

I like you website and merchandise

Date of experience: May 17, 2023

Thumbnail of user giulianam13
Support R. – Extreme Terrain Rep

Thank you for your feedback!
If you have any questions, Please
Let us know.

Amy
EXT 1257

Thumbnail of user reeds39
Arizona
2 reviews
0 helpful votes
  • Send Message
August 28th, 2022
Verified purchase

Fast delivery and item as described works perfectly

Date of experience: August 28, 2022

Thumbnail of user prestonr73
California
1 review
0 helpful votes
  • Send Message
May 17th, 2023
Verified purchase

Acceptable. Order was delivered on time and as described.

Date of experience: May 17, 2023

Thumbnail of user johnr5632
New York
1 review
0 helpful votes
  • Send Message
November 28th, 2022
Verified purchase

Have not had a chance to install rotors or storage item.

Reason I chose this business:

Good products that I need!

Date of experience: November 28, 2022

Thumbnail of user davidb8642
North Carolina
1 review
0 helpful votes
  • Send Message
August 5th, 2022
Verified purchase

Allen was a great help with this purchase thank you!

Reason I chose this business:

Cause yall are the best

Date of experience: August 5, 2022

Thumbnail of user dalel267
Missouri
1 review
0 helpful votes
  • Send Message
November 27th, 2022
Verified purchase

My floor mats arrived on time and they fit perfect. I would definitely buy them again.

Date of experience: November 27, 2022

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 5 days

How do I know I can trust these reviews about Extreme Terrain?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Extreme Terrain?