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    Extreme Terrain

2024 CUSTOMER CHOICE AWARD

Extreme Terrain

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Overview

Extreme Terrain has a rating of 4.4 stars from 10,144 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery, and great experience. Extreme Terrain ranks 5th among Auto Parts sites.

  • Quality
    258

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 83.8%
Positive
3,487
Neutral
186
Negative
486
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41,976 reviews

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How would you rate Extreme Terrain?
Top Positive Review

“Under rated”

Gilbert R.
11/27/24

Better than rubicon express. Smooth ride, I've had other shocks and springs set ups and so far they Clayton's are my go to. Maybe I'll try trailer next. But I feel that Clayton isn't talked about enough. All you hear is rubicon express this and old man emu that. Get the Clayton's, call it a day.

Date of experience: 11/17/24
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Top Critical Review

“Double charged me”

Chris G.
11/30/24

I got a phone call sunday from E.T. Salesman. He gave a a quote on 5 tires 5 rim package. I expected the deal and purchased. Money came out of my account. Then Monday morning I get message from my bank I'm over drawn by 1200$ it took 3 days to get my money back calling every day. Absolutely a mess. Three overdrafts fees later. O but here is a 20 dollar voucher for your next order they said. You can take that voucher and stick it up your@$$.

Date of experience: 11/20/24
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Reviews (10,144)

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Reviews that mention popular keywords

customer service (770) shopping experience (96) quality product (140) return process (30) box item (35)
Thumbnail of user summerc137
Virginia
1 review
0 helpful votes
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May 22nd, 2023
Verified purchase

Easy to shop online. And I got a discount good service

Date of experience: May 22, 2023

Thumbnail of user sterlingh48
North Carolina
2 reviews
0 helpful votes
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August 30th, 2022
Verified purchase

Since day 1 of doing business with ET, the service and ship times have been excellent!

Reason I chose this business:

Repeat customer

Date of experience: August 30, 2022

Thumbnail of user michaeln2218
Arizona
1 review
0 helpful votes
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November 29th, 2022
Verified purchase

Fast shipping! The exhaust system was easy to install and had great instructions.

Reason I chose this business:

Good deals compared to other sites.

Date of experience: November 29, 2022

Thumbnail of user kyral26
North Carolina
1 review
0 helpful votes
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June 18th, 2023
Verified purchase

Quick delivery, love shopping for products at Extreme.

Reason I chose this business:

Quick delivery and can trust what I order

Date of experience: June 18, 2023

Thumbnail of user kristinat138
Oklahoma
1 review
0 helpful votes
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May 21st, 2023
Verified purchase

Perfect! Love the way they look on my Jeep! Easy to install.

Date of experience: May 21, 2023

Thumbnail of user dereke97
Arkansas
1 review
0 helpful votes
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March 31st, 2023
Verified purchase

Seamless ordering, and super fast delivery! Awesome experience

Date of experience: March 31, 2023

Thumbnail of user terrys1453
New York
1 review
0 helpful votes
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November 29th, 2022
Verified purchase

It was one of my easiest and quickest online orders in along time.

Date of experience: November 29, 2022

Thumbnail of user lup18
Utah
1 review
0 helpful votes
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July 8th, 2022
Verified purchase

Easy to find what I was looking for, simple checkout, and free shipping.

Date of experience: July 8, 2022

Thumbnail of user matthewe495
Utah
1 review
0 helpful votes
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March 31st, 2023
Verified purchase

Easy to find the parts I need and get checked out quick.

Reason I chose this business:

Best on my Google search. Including parts geek and rock auto. Thanks!

Date of experience: March 31, 2023

Thumbnail of user garyp1126
North Carolina
1 review
0 helpful votes
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June 12th, 2022
Verified purchase

Great service. Timely. She was able to take care of me

Date of experience: June 12, 2022

Thumbnail of user danf718
Canada
1 review
0 helpful votes
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June 12th, 2022
Verified purchase

Received product at the time that was promised. Have not tried it yer

Date of experience: June 12, 2022

Thumbnail of user philipr376
Georgia
1 review
0 helpful votes
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June 11th, 2022
Verified purchase

Great job... never been disappointed with anything i order for my jeep

Reason I chose this business:

Always good in the past

Date of experience: June 11, 2022

Thumbnail of user jamest2929
Colorado
1 review
0 helpful votes
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December 2nd, 2022
Verified purchase

Great Service ……………………………………………………………………………………………!

Date of experience: December 2, 2022

Thumbnail of user danielb2622
Canada
1 review
0 helpful votes
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June 12th, 2022
Verified purchase

Straight forward. Great choices, and quality. Prices for any budget.

Reason I chose this business:

Always good quality and price.

Date of experience: June 12, 2022

Thumbnail of user justinl852
Missouri
1 review
0 helpful votes
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December 1st, 2022
Verified purchase

Great service shipped quick and packaged very well

Date of experience: December 1, 2022

Thumbnail of user charlesk200
Tennessee
2 reviews
2 helpful votes
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October 9th, 2022
Verified purchase

No problem placing my order and the response time to delivery was outstanding!

Reason I chose this business:

Ease of utilizing the site and good pricing.

Date of experience: October 9, 2022

Thumbnail of user christ1581
Washington
1 review
0 helpful votes
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February 22nd, 2023
Verified purchase

As always fast shipping and great products. Haven't gotten anything bad yet

Reason I chose this business:

It’s a jeep thing

Date of experience: February 22, 2023

Thumbnail of user cieras19
Georgia
1 review
0 helpful votes
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June 10th, 2022
Verified purchase

The mirrors are so prefect and look great in my Jeep!

Date of experience: June 10, 2022

Thumbnail of user keithg705
Kentucky
2 reviews
0 helpful votes
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February 21st, 2023
Verified purchase

Got what we wanted fast will order from them again

Reason I chose this business:

Ordered before

Date of experience: February 21, 2023

Thumbnail of user jorgeb269
Florida
1 review
0 helpful votes
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February 21st, 2023
Verified purchase

Plenty of items to choose from for any Jeep Project

Reason I chose this business:

Love the YJ magazine.

Date of experience: February 21, 2023

Thumbnail of user karis214
New York
1 review
0 helpful votes
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February 5th, 2023
Verified purchase

Our order was received the next day. Very fast shipping.

Date of experience: February 5, 2023

Thumbnail of user jeffl1488
California
1 review
0 helpful votes
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January 23rd, 2023
Verified purchase

Your sales rep was very knowledgeable and happy to help.

Date of experience: January 23, 2023

Thumbnail of user douglasb803
California
1 review
0 helpful votes
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June 10th, 2022
Verified purchase

Everything is fine and as I thought they would be.

Reason I chose this business:

Recommendation from friend

Date of experience: June 10, 2022

Thumbnail of user timd943
Nevada
1 review
0 helpful votes
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August 31st, 2022
Verified purchase

Great first experience with your company. Thank you!

Date of experience: August 31, 2022

Thumbnail of user trinad49
North Carolina
1 review
0 helpful votes
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January 23rd, 2023
Verified purchase

Perfect fit! Love the material And design!
Good customer service.

Reason I chose this business:

Referral from friend

Date of experience: January 23, 2023

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From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 5 days

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