• Bookmark

    Extreme Terrain

2024 CUSTOMER CHOICE AWARD

Extreme Terrain

Write a Review

Overview

Extreme Terrain has a rating of 4.4 stars from 10,138 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery, and great experience. Extreme Terrain ranks 5th among Auto Parts sites.

  • Quality
    258

Proactively asks for customer feedback

This company responds to reviews on average within 7 days

Positive reviews (last 12 months): 83.9%
Positive
3,488
Neutral
185
Negative
486
View ratings trends

Instant Feedback

41,967 reviews

122
See all photos
How would you rate Extreme Terrain?
Top Positive Review

“Under rated”

Gilbert R.
11/27/24

Better than rubicon express. Smooth ride, I've had other shocks and springs set ups and so far they Clayton's are my go to. Maybe I'll try trailer next. But I feel that Clayton isn't talked about enough. All you hear is rubicon express this and old man emu that. Get the Clayton's, call it a day.

Date of experience: 11/17/24
See positive reviews
Top Critical Review

“Double charged me”

Chris G.
11/30/24

I got a phone call sunday from E.T. Salesman. He gave a a quote on 5 tires 5 rim package. I expected the deal and purchased. Money came out of my account. Then Monday morning I get message from my bank I'm over drawn by 1200$ it took 3 days to get my money back calling every day. Absolutely a mess. Three overdrafts fees later. O but here is a 20 dollar voucher for your next order they said. You can take that voucher and stick it up your@$$.

Date of experience: 11/20/24
See critical reviews

Reviews (10,138)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (770) shopping experience (96) quality product (140) return process (30) box item (35)
Thumbnail of user ianc552
North Carolina
1 review
0 helpful votes
  • Send Message
December 5th, 2022
Verified purchase

Great product with pretty easy install!, welds are good and hardware was all there.

Reason I chose this business:

Reliability

Date of experience: December 5, 2022

Thumbnail of user anthonym2321
Wisconsin
1 review
0 helpful votes
  • Send Message
June 15th, 2022
Verified purchase

The shipping phenomenal would 100% recommended had a great experience

Date of experience: June 15, 2022

Thumbnail of user laurif20
Iowa
1 review
0 helpful votes
  • Send Message
February 4th, 2023
Verified purchase
• Updated review

This is the 1st issue I have had. Will order again

Reason I chose this business:

Sure to fit

Date of experience: January 5, 2023

Everything I have purchased has been incredible
December 29th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Sure to fit

Date of experience: December 29, 2022

Thumbnail of user anht76
Pennsylvania
1 review
0 helpful votes
  • Send Message
December 29th, 2022
Verified purchase

I ordered this bar steps for my brand new 2023 Tacoma. It looks great and is durable.

Date of experience: December 29, 2022

Thumbnail of user jasonp1444
Georgia
1 review
0 helpful votes
  • Send Message
April 23rd, 2022
Verified purchase

Fast and easy going through the steps to purchase what I was looking for

Reason I chose this business:

Great products and big variety to choose from

Date of experience: April 23, 2022

Thumbnail of user lanb18
Kansas
1 review
0 helpful votes
  • Send Message
December 24th, 2022
Verified purchase

Extremely well.my first time owner of Tacoma. Very easy to navigate through the process. Thank you.

Date of experience: December 24, 2022

Thumbnail of user josephp2214
Massachusetts
1 review
0 helpful votes
  • Send Message
October 12th, 2022
Verified purchase

Very fast shipping and great follow up. Installing my new clutch this weekend.

Reason I chose this business:

They carry a wide variety of parts for my Jeep JL.

Date of experience: October 12, 2022

Thumbnail of user jamesb6368
Delaware
1 review
0 helpful votes
  • Send Message
April 22nd, 2022
Verified purchase

The screws need a better description but over all assembly was good

Date of experience: April 22, 2022

Thumbnail of user marjorieh138
Georgia
1 review
0 helpful votes
  • Send Message
October 14th, 2022
Verified purchase

Very impressed with the quickness of ordered and delivered.

Reason I chose this business:

Best product for my new Jeep Gladiator

Date of experience: October 14, 2022

Thumbnail of user johns13577
Washington
1 review
0 helpful votes
  • Send Message
June 2nd, 2023
Verified purchase

I've only ordered a few things but always quick and correct

Date of experience: June 2, 2023

Thumbnail of user shellys367
Arkansas
1 review
0 helpful votes
  • Send Message
April 22nd, 2022
Verified purchase

The mobile app was easy to use. Quick delivery, everything arrived as ordered.

Reason I chose this business:

Price And selection

Date of experience: April 22, 2022

Thumbnail of user jonathanb1200
Texas
1 review
0 helpful votes
  • Send Message
April 25th, 2022
Verified purchase

Easy to order. Came fast. Easily installed. Looks great!

Reason I chose this business:

Great reviews

Date of experience: April 25, 2022

Thumbnail of user jerryt396
Georgia
1 review
0 helpful votes
  • Send Message
April 25th, 2022
Verified purchase

Product was as described easy install, very throaty sound, I would recommend.

Date of experience: April 25, 2022

Thumbnail of user carlosw88
New Jersey
1 review
0 helpful votes
  • Send Message
July 4th, 2022
Verified purchase

Order was received by the identified delivery date and all parts were in great condition

Date of experience: July 4, 2022

Thumbnail of user frankiei12
New Hampshire
1 review
0 helpful votes
  • Send Message
June 30th, 2023
Verified purchase

All parts arrived in a timely manner. Found what I needed for my vehicle with no issue.

Reason I chose this business:

Repeat customer.

Date of experience: May 31, 2023

Thumbnail of user giulianam13
Support R. – Extreme Terrain Rep

Thank you for your feedback!
If you have any questions-
Please let me know.

Amy
EXT 1257

Thumbnail of user briant1635
New York
1 review
0 helpful votes
  • Send Message
June 1st, 2023
Verified purchase

Super easy to submit my order, waiting parts. Thank you.

Date of experience: June 1, 2023

Thumbnail of user markl2823
Louisiana
1 review
0 helpful votes
  • Send Message
December 9th, 2022
Verified purchase

Ordered the Oracle HP Fog lights this time. Fast delivery. Always a good experience shopping here.

Date of experience: December 9, 2022

Thumbnail of user davidc6645
Indiana
1 review
0 helpful votes
  • Send Message
August 9th, 2022
Verified purchase

Plenty of things to choose from on your site. However, I would like less emails after the sale.

Reason I chose this business:

I needed accessories for my niece’s jeep

Date of experience: August 9, 2022

Thumbnail of user jeffreyn353
Illinois
2 reviews
0 helpful votes
  • Send Message
September 5th, 2022
Verified purchase

Wiring harness i ordered was correct, but no instructions.

Date of experience: August 6, 2022

Thumbnail of user ronalds1534
Tennessee
2 reviews
0 helpful votes
  • Send Message
August 6th, 2022
Verified purchase

They shipped my order fast and I go it with in couple days.

Reason I chose this business:

I ordered from them before

Date of experience: August 6, 2022

Thumbnail of user bs687
Tennessee
1 review
0 helpful votes
  • Send Message
June 16th, 2023
Verified purchase

My items shipped very quickly, and the arrived soon than I expected.

Reason I chose this business:

They have a great selection of Jeep Wrangler accessories and great prices.

Date of experience: June 16, 2023

Thumbnail of user lawrences868
Indiana
1 review
0 helpful votes
  • Send Message
May 31st, 2023
Verified purchase
• Updated review

Quick and easy. Extreme Terrain is the Go To place for Jeep products.

Reason I chose this business:

Product availability

Date of experience: May 31, 2023

Extreme Terrain is Great!
February 23rd, 2023
Verified site experience
• Previous review

Extreme Terrain is Great! Product description and associated information is excellent.

Reason I chose this business:

Convenient, products available makes Extreme Terrain one stop shopping!

Date of experience: February 23, 2023

Thumbnail of user glennd323
Georgia
1 review
0 helpful votes
  • Send Message
April 6th, 2023
Verified purchase

Easy to shop by vehicle and model. Parts arrived in a timely manner. Will be shopping again.

Date of experience: April 6, 2023

Thumbnail of user joshuaw948
Washington
1 review
0 helpful votes
  • Send Message
March 28th, 2023
Verified purchase

Everything was great and well built. Will buy again

Date of experience: March 28, 2023

Thumbnail of user johnq582
Illinois
2 reviews
0 helpful votes
  • Send Message
March 26th, 2023
Verified purchase

Usually receive order in couple days. Everything has been packed tight.

Reason I chose this business:

Good products at fair price

Date of experience: March 26, 2023

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 7 days

How do I know I can trust these reviews about Extreme Terrain?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Extreme Terrain?