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    Extreme Terrain

2024 CUSTOMER CHOICE AWARD

Extreme Terrain

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Overview

Extreme Terrain has a rating of 4.4 stars from 10,133 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery, and great experience. Extreme Terrain ranks 5th among Auto Parts sites.

  • Quality
    258

Proactively asks for customer feedback

This company responds to reviews on average within 7 days

Positive reviews (last 12 months): 83.9%
Positive
3,487
Neutral
185
Negative
485
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41,963 reviews

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How would you rate Extreme Terrain?
Top Positive Review

“Under rated”

Gilbert R.
11/27/24

Better than rubicon express. Smooth ride, I've had other shocks and springs set ups and so far they Clayton's are my go to. Maybe I'll try trailer next. But I feel that Clayton isn't talked about enough. All you hear is rubicon express this and old man emu that. Get the Clayton's, call it a day.

Date of experience: 11/17/24
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Top Critical Review

“Double charged me”

Chris G.
11/30/24

I got a phone call sunday from E.T. Salesman. He gave a a quote on 5 tires 5 rim package. I expected the deal and purchased. Money came out of my account. Then Monday morning I get message from my bank I'm over drawn by 1200$ it took 3 days to get my money back calling every day. Absolutely a mess. Three overdrafts fees later. O but here is a 20 dollar voucher for your next order they said. You can take that voucher and stick it up your@$$.

Date of experience: 11/20/24
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Reviews (10,133)

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Reviews that mention popular keywords

customer service (770) shopping experience (96) quality product (140) return process (30) box item (35)
Thumbnail of user shawnh645
New Hampshire
1 review
0 helpful votes
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February 16th, 2023
Verified purchase

Very bright good lights, easy to install got diy project

Date of experience: February 16, 2023

Thumbnail of user alexandrap157
Florida
2 reviews
0 helpful votes
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June 19th, 2022
Verified purchase

I could find the item quickly and it fits perfect... as described!

Date of experience: June 19, 2022

Thumbnail of user christophers2381
Georgia
1 review
0 helpful votes
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June 20th, 2022
Verified purchase

I was able to install in the same day. Solid build it'll definitely last me.

Date of experience: June 20, 2022

Thumbnail of user theresam1175
Illinois
1 review
0 helpful votes
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December 10th, 2022
Verified purchase

Easy to order and it was shipped right away, thank you for a job well done!

Reason I chose this business:

Best Jeep accessories available.

Date of experience: December 10, 2022

Thumbnail of user timd1023
New Jersey
1 review
0 helpful votes
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February 15th, 2023
Verified purchase

First time customer, well pleased with the selection of parts available and super fast shipping.

Date of experience: February 15, 2023

Thumbnail of user kennethm1261
Virginia
1 review
0 helpful votes
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June 20th, 2022
Verified purchase

Fast delivery good product I choose extreme terrain for all my jeep parts

Date of experience: June 20, 2022

Thumbnail of user richardj1637
Wisconsin
1 review
0 helpful votes
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January 21st, 2023
Verified purchase

Fast delivery all went well the brakes work great. I got parts from you before and am very happy.

Reason I chose this business:

Use them when i need stuff.

Date of experience: January 21, 2023

Thumbnail of user kennethd530
Washington
2 reviews
0 helpful votes
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September 5th, 2022
Verified purchase

Great details and How to video showing installation procedure, really helped.

Reason I chose this business:

Item in stock

Date of experience: September 5, 2022

Thumbnail of user scotts2984
Mississippi
1 review
0 helpful votes
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June 19th, 2022
Verified purchase

Easy ordering and love the video tutorials on installation.

Date of experience: June 19, 2022

Thumbnail of user barryj89
Georgia
2 reviews
0 helpful votes
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September 5th, 2022
Verified purchase

My order arrived on a timely manner. The product was as described and works perfectly.

Date of experience: September 5, 2022

Thumbnail of user barbaraw2023
Tennessee
1 review
0 helpful votes
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June 18th, 2022
Verified purchase

Great no hassle the ordering went well deliver was fast

Reason I chose this business:

Love the prices

Date of experience: June 18, 2022

Thumbnail of user jeffc1935
Michigan
1 review
0 helpful votes
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December 9th, 2022
Verified purchase

All arrived quickly and in great condition. Thanks

Reason I chose this business:

Inventory, price and free shipping

Date of experience: December 9, 2022

Thumbnail of user bobg885
South Carolina
1 review
0 helpful votes
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October 4th, 2022
Verified purchase

Did not receive my grill insert, said it was shipped and delivered…?

Date of experience: September 4, 2022

Thumbnail of user billyr316
Mississippi
1 review
0 helpful votes
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January 7th, 2023
Verified purchase

Delivered to wrong address. No problem with product as of yet. Looks good on my jeep.

Date of experience: December 8, 2022

Thumbnail of user helselh
Pennsylvania
1 review
0 helpful votes
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January 10th, 2023
Verified purchase

Great product! Received in just two days after ordering!

Reason I chose this business:

I’m a Pennsylvania local and have to support local.

Date of experience: January 10, 2023

Thumbnail of user steves3207
Wisconsin
1 review
0 helpful votes
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January 15th, 2023
Verified purchase

Always good, never any issue with them.
Usually pretty fast delivery

Date of experience: January 15, 2023

Thumbnail of user johnnyc468
South Carolina
1 review
0 helpful votes
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January 15th, 2023
Verified purchase

First time purchasing from this store and it was a good experience

Date of experience: January 15, 2023

Thumbnail of user tammyb988
New York
2 reviews
0 helpful votes
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April 28th, 2022
Verified purchase

Both products I ordered are high quality and were shipped quickly

Reason I chose this business:

Website is awesom

Date of experience: April 28, 2022

Thumbnail of user randyr658
Oregon
1 review
0 helpful votes
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December 31st, 2022
Verified purchase

Need to have them installed, it's a little over my head with the electrical stuff.

Reason I chose this business:

Availability

Date of experience: December 31, 2022

Thumbnail of user roberts5320
Missouri
2 reviews
0 helpful votes
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October 17th, 2022
Verified purchase

No problems. Best place to order Jeep parts at a great price.

Reason I chose this business:

I order heavy duty parts, in stage 2. Good price point. They tell you if it's in stock. No e-mails a week later saying it's back ordered. Good company.

Date of experience: October 17, 2022

Thumbnail of user chrisv800
Minnesota
1 review
0 helpful votes
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December 27th, 2022
Verified purchase

Product arrived swiftly and video helped install. Great job guys.

Reason I chose this business:

Lots of choices on product.

Date of experience: December 27, 2022

Thumbnail of user adams2122
Colorado
1 review
0 helpful votes
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June 6th, 2023
Verified purchase

Everything you want. Great quality, fast shipping.

Reason I chose this business:

Many friends told me about the quality of the products and the deals they have.

Date of experience: June 6, 2023

Thumbnail of user quantavisj
Texas
1 review
0 helpful votes
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June 6th, 2023
Verified purchase

Easy install. Straightforward and happy with product.

Reason I chose this business:

They offered something no one else did.

Date of experience: June 6, 2023

Thumbnail of user jimd1437
Florida
1 review
0 helpful votes
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June 4th, 2023
Verified purchase

Great product/fit and fast shipping…Thanks for the hep.

Reason I chose this business:

Return customer

Date of experience: June 4, 2023

Thumbnail of user cata20
North Dakota
1 review
0 helpful votes
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December 13th, 2022
Verified purchase

I loved how Extreme Terrain sorted items by what fit my vehicle. Very handy!

Reason I chose this business:

Extreme Terrain had what I was looking for and was easy to shop.

Date of experience: December 13, 2022

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From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 7 days

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