• Extreme Terrain

2024 CUSTOMER CHOICE AWARD

Extreme Terrain

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Overview

Extreme Terrain has a rating of 4.4 stars from 9,457 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery, and great experience. Extreme Terrain ranks 4th among Auto Parts sites.

  • Quality
    254

Proactively asks for customer feedback

This company responds to reviews on average within 23 days

Positive reviews (last 12 months): 84.5%
Positive
3,374
Neutral
177
Negative
443

Instant Feedback

40,733 reviews

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How would you rate Extreme Terrain?
Top Positive Review

“I don't have time for your stupid fucking review bullshit.”

Brent B.
10/3/24

I am thankful for your business and timely delivery but tired of $#*!ing reviews with everything. Please just do a simple box check of satisfied and rating. Don't make me type something, People are busy working and don't appreciate the endless review game. Sincerely

Top Critical Review

“The company that doesn't care!”

Anthony T.
9/29/24

My first experience was good but boy when you need them to step up for their mistakes, they can't be found. Therefore, my last experience was so bad I will no longer do business with ET, a company who only cares about a sale and doesn't care if their mistake causes problems for the customer

Reviews (9,457)

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Reviews that mention popular keywords

customer service (1789) shopping experience (509) quality product (293) return process (34) fog lights (61)
Thumbnail of user michaell7234
1 review
0 helpful votes
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September 27th, 2024
Verified purchase
• Updated review

Item did not fit correctly so they shipped another one out for free!

Fast shipping, great products
September 22nd, 2024
Verified site experience
• Previous review
Thumbnail of user andyv173
1 review
0 helpful votes
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October 6th, 2024
Verified purchase

Great customer service and the product worked as described.

Reason I chose this business:

Great customer service and have a great selection of parts for my Jeep Gladiator.

Thumbnail of user roberte2666
1 review
0 helpful votes
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September 23rd, 2024
Verified purchase

Awesome lugs and product was received in two days. Look killer on the truck also!

Thumbnail of user karab316
1 review
0 helpful votes
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October 17th, 2024
Verified purchase

Great product. Fast and free shipping! Highly recommended!

Reason I chose this business:

Brother recommended

Thumbnail of user taylorb749
1 review
0 helpful votes
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September 25th, 2024
Verified purchase

Tons of selection in products and extremely fast shipping!

Thumbnail of user justinh1403
2 reviews
0 helpful votes
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September 22nd, 2024
Verified purchase

The only issue was carrier dropped all but one package at neighbors house

Reason I chose this business:

Best price and in stock

Thumbnail of user tadeob2
1 review
0 helpful votes
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October 5th, 2024
Verified purchase

You should have a web page in spanish, everything was very good

Thumbnail of user winonac14
1 review
0 helpful votes
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October 7th, 2024
Verified purchase

Nice plain black cover. Can add your own design. Happy with purchase.

Thumbnail of user darrenl297
1 review
0 helpful votes
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September 27th, 2024
Verified purchase

Overall good product fit perfect easy install a bit pricey.

Thumbnail of user roberts11126
1 review
0 helpful votes
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October 8th, 2024
Verified purchase

Have not received item yet. Hoping that it will be a good fit.

Thumbnail of user penelopeg70
1 review
0 helpful votes
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September 25th, 2024
Verified purchase

Arrived two days ago, on schedule. I will be installing them soon

Reason I chose this business:

I like their items

Thumbnail of user robertk4520
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I found the web site to have plenty of options available with accurate product descriptions.

Reason I chose this business:

I chose Extreme Terrain because of their ability to customize my searches based on my vehicle type.

Thumbnail of user michaelh8921
1 review
0 helpful votes
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October 6th, 2024
Verified purchase

Everything went perfect:
Easy to shop the site, quick shipping and high quality product

Reason I chose this business:

Quality and price

Thumbnail of user dennisp1045
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

Received, but haven't installed yet. Arrived in a timely manner, great communication and tracking.

Reason I chose this business:

Great website with clear information and reviews.

Thumbnail of user russr279
0 reviews
0 helpful votes
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October 15th, 2024
Verified purchase

I ordered the large for a 2018 Jeep Wrangler. It fit perfect and was easily installed on my spare.

Reason I chose this business:

I was looking for Arizona State spare tire cover. I ran across Extreme Terrain and found the cover. There were two Sparky and the Trident. It’s my second one got five years use out of my first one. They are high quality wear well.

Thumbnail of user shanel324
1 review
0 helpful votes
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October 10th, 2024
Verified purchase

Great shipping time, item as described. Will be ordering again, thank you so much

Reason I chose this business:

Product availability

Thumbnail of user douglasr824
1 review
0 helpful votes
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September 26th, 2024
Verified purchase

Shipment arrived in good condition and on time, very satisfied with the service.

Thumbnail of user ricks1843
1 review
0 helpful votes
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September 24th, 2024
Verified purchase

Fast shipping And great knowledge of products would tell others

Reason I chose this business:

Had the parts

Thumbnail of user nikkir265
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

Everything delivered much faster then expected and was well packaged

Reason I chose this business:

Only place that really offers a verity of parts for my car

Thumbnail of user jeremyd706
1 review
0 helpful votes
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October 4th, 2024
Verified purchase

Customer service is great to work with on anything you might need and fast shipping

Reason I chose this business:

Has lots of parts for my tundra and love the platform of the website

Thumbnail of user akarma
1 review
0 helpful votes
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October 2nd, 2024
Verified purchase

This is my first time ordering. Very good experience so far.

Reason I chose this business:

Everything I need for my jeep in one website.

Thumbnail of user michaels13784
1 review
0 helpful votes
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October 9th, 2024
Verified purchase

Quick shipping and item was exactly as expected. Will order from this company again!

Reason I chose this business:

This was the only place I could find exactly the item I was looking for. Most of the competition had similar, but with them I didn't have to settle at all.

Thumbnail of user michaelw7775
1 review
0 helpful votes
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October 17th, 2024
Verified purchase

Parts are a little on the expensive side. I will shop around more next time. Thank you anyways.

Thumbnail of user christians936
1 review
0 helpful votes
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September 25th, 2024
Verified purchase

Product was very super reasonable priced and came fast after putting order into system.

Thumbnail of user juvenalg3
1 review
0 helpful votes
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September 29th, 2024
Verified purchase

They came on time and fit perfectly. Would recommend to others.

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From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 23 days

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