• Extreme Terrain

2024 CUSTOMER CHOICE AWARD

Extreme Terrain

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Overview

Extreme Terrain has a rating of 4.4 stars from 9,457 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Extreme Terrain most frequently mention customer service, fast delivery, and great experience. Extreme Terrain ranks 4th among Auto Parts sites.

  • Quality
    254

Proactively asks for customer feedback

This company responds to reviews on average within 23 days

Positive reviews (last 12 months): 84.5%
Positive
3,373
Neutral
177
Negative
443

Instant Feedback

40,733 reviews

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How would you rate Extreme Terrain?
Top Positive Review

“I don't have time for your stupid fucking review bullshit.”

Brent B.
10/3/24

I am thankful for your business and timely delivery but tired of $#*!ing reviews with everything. Please just do a simple box check of satisfied and rating. Don't make me type something, People are busy working and don't appreciate the endless review game. Sincerely

Top Critical Review

“The company that doesn't care!”

Anthony T.
9/29/24

My first experience was good but boy when you need them to step up for their mistakes, they can't be found. Therefore, my last experience was so bad I will no longer do business with ET, a company who only cares about a sale and doesn't care if their mistake causes problems for the customer

Reviews (9,457)

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Reviews that mention popular keywords

customer service (1789) shopping experience (509) quality product (293) return process (34) fog lights (61)
Thumbnail of user nancyh3091
1 review
0 helpful votes
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July 10th, 2024
Verified purchase

If you need parts for your Jeep, this is the one stop shop! I always find the parts I need and the prices are also extremely competitive. Check them out!

Thumbnail of user williamk2118
2 reviews
0 helpful votes
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September 18th, 2024
Verified purchase

It was easy and fast, great customer service, got what I needed..

Reason I chose this business:

Shopping the Internet

Thumbnail of user scottf1859
1 review
0 helpful votes
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October 17th, 2024
Verified purchase

I love the option of being able to make payments, especially during these hard times.

Reason I chose this business:

I always shop where they honor the military and first responders.

Thumbnail of user samg1036
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

Had what i needed at a decent price. Very fast shipment. Would buy from again.

Reason I chose this business:

Looking online

Thumbnail of user joeb3332
1 review
0 helpful votes
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September 3rd, 2024
Verified purchase

Cody made our purchase so easy, answered all our questions, now waiting for delivery.

Thumbnail of user peterr1937
1 review
0 helpful votes
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September 13th, 2024
Verified purchase

Needed new ball joints, ball joints came within 3 days perfect

Thumbnail of user shannonp748
1 review
0 helpful votes
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October 7th, 2024
Verified purchase

Great! Easy shopping experience! Easy installation. Would recommend

Thumbnail of user joec2637
1 review
0 helpful votes
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September 14th, 2024
Verified purchase

Fast delivery! The switch is what my Old Tub needed to get her fan speeds back.

Reason I chose this business:

Have used Extreme terrain before. And was pleased. As I am this time as well!

Thumbnail of user davidp6622
1 review
0 helpful votes
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September 13th, 2024
Verified purchase

Superior customer service, outstanding products, quality pricing!

Thumbnail of user osceolae
1 review
0 helpful votes
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September 13th, 2024
Verified purchase

I t was fast and easy. Great customer service thank you

Thumbnail of user heathd52
1 review
0 helpful votes
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September 13th, 2024
Verified purchase

Found what i needed ordered it at good price and looks like fast shipping to

Thumbnail of user hunters294
1 review
0 helpful votes
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September 14th, 2024
Verified purchase

Got it on time. In good packaging.no damage to the package. Everything there

Thumbnail of user paule1529
1 review
0 helpful votes
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September 14th, 2024
Verified purchase

No issues ordering, shipping, or installing. Item was exactly as described.

Thumbnail of user davidw8213
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

Everything arrived as promised
Fit was perfect
Parts were as described

Reason I chose this business:

They had what I was looking for and fast delivery

Thumbnail of user robertg5961
1 review
0 helpful votes
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September 14th, 2024
Verified purchase

Great products for my Wrangler and very fast shipping every time I order.

Thumbnail of user garyr1674
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

1995 Wrangler: I just want one that fits my Jeep, mirror pockets in the right place, etc….
First order was for a 4 door, returned.
Second order is received, still way long, mirror pockets in wrong place…….
Pondering what to do…………..

Reason I chose this business:

I’ve shopped with ET for years no problem.
You tell me what to do, return again?
It just DON’T FIT my oem 95 Jeep.

Thumbnail of user giulianam13
Support R. – Extreme Terrain Rep

Thank you for reaching out Gary.
Sorry that your original cover did not fit as you expected.
I have left you a voicemail and please give me a call back if you
Have any questions or if you would like to discuss your review.
You can reach me at EXT 1257.
Have a great day!

Amy

Thumbnail of user bryanc995
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

Good order arrived and was good it was what I ordered for my Jeep

Thumbnail of user leslieb658
2 reviews
0 helpful votes
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September 12th, 2024
Verified purchase

Shipping was on time and order was correct. Packaging was good. Good transaction.

Reason I chose this business:

Quality products

Thumbnail of user michaels13621
1 review
0 helpful votes
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September 9th, 2024
Verified purchase

I was very please with my order. Came quickly and was correct.

Thumbnail of user jimmys603
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

So easy and the inventory is awesome. I should have my order in 4 days

Thumbnail of user johnn3319
1 review
0 helpful votes
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September 13th, 2024
Verified purchase

Ordered my part, it came fairly quickly,installed the next day great service
And quality parts

Reason I chose this business:

It had the right part and was less expensive then most

Thumbnail of user jrr93
1 review
0 helpful votes
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July 1st, 2024
Verified purchase

Found the wiring harness I needed to fix my Jeep lights- ordered it, got it in a couple of days! No more worry about being pulled over for a tail light!

Reason I chose this business:

They had the part available.

Thumbnail of user martinw636
1 review
0 helpful votes
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September 8th, 2024
Verified purchase

Has a great selection of parts for any style got what I needed for a great price with fast shipping

Reason I chose this business:

Freind told me about yall

Thumbnail of user jamesc8089
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

On time to receive everything was included in my order thank you

Reason I chose this business:

They had what I needed for my model

Thumbnail of user jordanc772
1 review
0 helpful votes
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August 17th, 2024
Verified purchase

Super fast shipping and a wealth of goodies for the Jeep will keep me coming back for years!

Reason I chose this business:

I liked the website layout and ease of use over other similar sites.

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From the business

While our customers use their off-roading vehicles for varying purposes, there are necessities while shopping for parts: quality products, outstanding support and expert knowledge. ExtremeTerrain offers all of those. A vehicle isn't just a vehicle - it's a never-ending project with an ambitious build list. Our experts share the passion. We're eager to help bring visions to life and thoroughly enjoy the customer masterpieces created.

Business History

Starting out a business in their parents' basement more than 15 years ago, co-founding brothers Steve Voudouris and Andrew Voudouris now run a thriving business at the forefront of the aftermarket auto retail industry. They are dedicated and committed entrepreneurs. Providing excellent customer service and an incredible shopping experience are their main objectives, which have allowed AmericanMuscle, ExtremeTerrain, and AmericanTrucks to flourish as well and as quickly as they have over the years.

Company Representative

Thumbnail of user giulianam13
Support R.
Typically responds within 23 days

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